Propelis

Account Manager

• Ensure the range of new and existing client projects are managed effectively and efficiently.
• Relationship management, program management, internal and external client communications.
• Provide oversight and day-to-day relationship for development and management of client programs.
• Monitoring progress, pre-empting any problems and making recommendations in regard to modifications required.

Account Manager – Pre-press, Packaging

• Supports day-to-day operations of the finance department developing a general understanding of all aspects of administration of the finance function including policies, procedures and processes
• Gain exposure to various assessments and resources including 1099 reporting, W2, and stock transactions
• Primary focus will be working with and supporting the finance department
• Provides assistance with special projects as needed
• Additional duties are assigned

Tax Intern

Strategy

• Lead strategic development connecting client business challenges to creative strategies
• Drive digital commerce strategies blending brand experience with conversion optimization
• Build client relationships and become a trusted advisor
• Mentor and develop junior team members
• Optimize collaboration across channels and disciplines
• Foster strategic thinking for comprehensive work

Strategy Director

• Partner with the Client’s internal marketing and brand management teams to execute the concept, design and production of print, digital/social, video, OOH materials for shopper marketing campaigns
• Manage communication between the Client’s marketing team, Marks design studio, and Client’s production partners
• Align with Client on brief and scope of work and monitor/adjust project execution for profitability, on-time delivery, and adherence to design and brand standards
• Oversee projects, managing from intake to invoice
• Lead project kick-offs, client status meetings and internal briefings, and maintain project status reports
• Act as central liaison between all internal and external stakeholders during project execution
• Write briefs in conjunction with the client and/or creative team, aligning on campaign objectives and design intent
• Provide internal creative/production guidance and ensure that creative aligns with the briefs and brand guidelines
• Act as a final check on all design work to ensure that they meet the client brief with error-free high standards
• Liaise with client, production partners and internal team to resolve client and project related concerns
• Provide estimates or proposals prior to work starting, based on approved rate cards and internal project plans developed in conjunction with studio PMs, creative leads, and resource management
• Maintain internal budget tracking and generate monthly invoices
• Provide line of sight to upcoming projects for revenue forecasting and resource planning
• Multi-task and problem-solve on a daily basis, and collaborate with broader Marks teams
• Optimize internal and external resources for efficiency, creativity, and design quality.

Client Account Manager

Project Manager

• Manages the full lifecycle of Packaging projects for assigned client(s)
• Monitors and communicates project milestones and progress to ensure projects are executed on time and within budget
• Partners across the Brand Development function to identify and resolve project issues
• Act as a liaison between management, internal departments, and clients to troubleshoot problems and provide solutions
• Oversee end-to-end workflow of packaging artwork from a highly detailed perspective
• Manage high-volume project timelines, facilitate planning and related task management
• Create, manage and communicate project timelines and submission deadlines
• Verify technical and content in supplied art is correct
• Refine and enforce quality control processes in each project

Packaging Project Manager

Manager

• Act as primary point of contact and Operations SME for Client Service/Commercial teams on price profile setup, maintenance, and governance
• Review and approve price matrix changes, ensuring accurate data inputs, adherence to standards, and alignment across systems and lines of business
• Establish audit routines and reporting to proactively monitor data integrity, matrix usage, and compliance with contracted terms (e.g., annual price adjustments)
• Lead the pricing attribute initiative and play a key role in integration of legacy SGK and SGS pricing matrices
• Identify and resolve issues that could lead to bad data, revenue leakage, or inconsistent pricing practices
• Support pricing analytics and benchmarking to inform more effective and data-driven RFP proposals

Price Profile Manager

• Handling accounts and developing a strong solid business relationship with all stakeholders through regular and proactive contact.
• Deciding on best way to meet business objectives through effective sales promotion and consistently challenging the status quo.
• Coordinating all aspects of the response to the client brief paying particular attention to quality and revenue generated.
• Continually working to improve internal processes, communications and the working relationship between the assigned account team and all other departments.
• Monitoring progress, pre-empting any problems and making recommendations in regard to modifications required through a solution focussed approach.
• Effectively obtaining and managing feedback from client.
• Monitoring of competitor activity and reporting back to the client.
• Striving to strengthen and extend the client relationship through the identification of business growth opportunities by demonstration of a full application of the marketing mix, retail techniques and legalities.
• Ensuring a thorough understanding of the internal and billing procedures, assisting in the completion of monthly financial summaries and forecasts together with the Account Director.

Account Manager 2 – Sales

Account Executive

• Owns senior-level relationships with clients and key agency players.
• Establishes trusted advisor relationships with clients and colleagues.
• Acts as a strategic partner providing counsel to assigned client(s) by demonstrating a deep understanding of their market and business sectors and their specific challenges and opportunities.
• Provides thought leadership, insights, and perspectives that support client initiatives and align services and solutions with client needs.
• Mentors, coaches, trains and develops the team through formal sessions and on an ad hoc basis.
• Responsible for developing and delivering on the Account Plan though a client-centric orientation and across functional groups within the Matthews network.
• Maintains existing business relationship with assigned clients by staying closely connected to internal project teams, monitoring progress of ongoing client projects, as needed, and helping to address and resolve promptly, accurately, effectively, and to the client’s satisfaction, any issues or problems that may arise.
• Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
• Regularly analyzes the profitability and growth of assigned client accounts through KPIs and other metrics; utilizes data in decision-making to maintain or improve account portfolio performance.
• Creates strong and effective internal partnerships; collaborates across the business to ensure client needs are met and projects stay within scope, budget, timeline, quality, and other Key Performance Indicators (KPIs).
• Communicates timely, relevant information to employees, as appropriate, so they understand company performance, business direction and initiatives, and how they contribute to and benefit from the Company’s success.
• Sets high and clearly defined standards for direct reports; provides current, objective, and complete positive and constructive feedback and addresses performance concerns directly, fairly, and in a timely manner.
• Ensures client retention is maximized by facilitating the delivery of custom tailored solutions to meet clients’ objectives and expectations.
• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
• Additional duties as assigned.

Senior Account Director

• Execute new business development strategy aligned with company growth goals
• Identify, prospect, and qualify new clients through outbound efforts, networking, referrals, and inbound leads
• Lead the full sales cycle from initial outreach through proposal development, negotiation, and close
• Develop compelling pitches, proposals, and presentations tailored to client needs
• Maintain a strong pipeline and consistently meet or exceed revenue targets
• Serve as a trusted advisor to prospective clients, deeply understanding their business objectives and challenges
• Build strong executive-level relationships with key decision-makers
• Collaborate with internal teams to ensure proposed solutions are strategic, feasible, and differentiated
• Stay informed on industry trends, competitive landscape, and emerging opportunities
• Represent the company at industry events, conferences, and networking opportunities

Account Director – New Business Development

• Lead the development, execution and integration of Microsoft Dynamics AX 2012 (“ERP”) with business process best practices across the organization.
• Work on complex business issues, which have a significant impact to the enterprise and across enterprise processes and functions due to the integration of ERP.
• Communicate and coordinate with other team leads, business leadership, IT and/or vendors to ensure appropriate integration of processes and ERP modules.
• Supervise and perform functional analysis, requirements definition, and ERP module configuration and testing.
• Collaborate with IT to maintain ERP systems security through user profile management.
• Serve as point-of-contact for Power Users, delivering training and documentation as needed.

Senior Manager, ERP

Payroll

• Process weekly payroll for assigned pay groups
• Enter adjustments and pay changes into HRIS system for all pay groups
• Review, validate and audit payroll related entries (for new hires & terminating employees)
• Manage file feeds in and out of the Ultipro payroll system to multiple carriers and 401k vendors
• Run audit reports to ensure that the data is processed accurately
• Audit system records (employee data) to assure accurate data entry for new hires, promotions, and other job/pay changes
• Assist employees & managers with questions related to timesheet entries and adjustments to assure complete and accurate time records