Procore

Technical Customer Success

• Drive the success of Procore’s Commercial customers
• Act as a product subject matter expert
• Help organisations understand construction technology best practices, solutions, and business benefits
• Provide consultative recommendations to maximise the value of Procore technology
• Partner with Sales, Professional Services, Support, Product, and Marketing
• Make data-driven recommendations based on customer analytics and industry best practices
• Craft value-based presentations addressing customer business problems and accelerating platform adoption
• Provide product roadmap and release updates
• Lead product demonstrations and coordinate technical stakeholders across internal and external teams
• Serve as a technical account contact with clear, responsive, and effective customer communication
• Provide peer mentoring and contribute to team best practices
• Develop expertise in Procore products, professional services, and construction industry best practices
• Travel up to 50% to client sites, industry events, and Procore offices

Customer Success Engineer, Commercial

Technical Project Manager

• Manage internal and external resources to ensure professional service engagements are delivered successfully, on time, and within budget
• Help clients onboard, adopt, and grow with Procore while delivering exceptional value and ensuring high client satisfaction
• Partner with Professional Services Consultants, Delivery teams, Sales, Product, and Customer Success to execute client onboarding and service engagements
• Plan, execute, and monitor projects while providing strategic guidance and thought leadership
• Define execution strategies covering discovery and design workshops, Gantt project plans, resource management, risk tracking, and change management
• Collaborate with key contacts, technical leadership, and Customer Success to execute custom statements of work and onboarding strategies
• Partner with the account team during pre-sales engagements as the services delivery expert
• Develop repeatable processes and templates for efficiency and standardization
• Manage service delivery timelines and project plans for on-time delivery
• Own strategic delivery for one-time projects or scaled SOWs while supporting account growth initiatives
• Prepare reports on project progress, budget, and risks using Procore’s internal systems
• Provide proactive, clear communication to Procore clients
• Maintain working knowledge of Procore products, business model, emerging technologies, and service best practices

Software Project Manager, Professional Services

Manager

• Develop the strategy, execution, and results for Procore’s executive briefings
• Collaborate with account teams and organizational leaders to develop customized briefing agendas and experiences for customer and prospective-customer executives
• Promote and evangelize the Executive Briefing Program through regular enablement and engagement with account teams
• Build cross-functional partnerships with leadership, Product Marketing, and key stakeholders to expand briefing content and offerings
• Host on-site, virtual, and hybrid executive briefings
• Develop strategic relationships with key customer accounts and executive stakeholders
• Capture, analyze, and share Voice of the Customer insights to influence leadership, product strategy, and customer engagement
• Measure program success through participant feedback, performance metrics, and continuous process improvements
• Report briefing outcomes and follow-up actions
• Define and track quarterly OKRs and report program impact on pipeline and acceleration
• Support up to 40% domestic and occasional international travel for executive briefings

Executive Briefing Manager

Product Specialist

• Support specialization of Financial Management and Resource Management product lines for Specialty Contractors
• Advise clients and drive long-term value realization
• Partner with Project Managers and Customer Success Engineers to assess business processes and strategic goals
• Deliver services that assess strategic goals and business processes and create solutions for client use cases
• Deliver ongoing services supporting continuous process improvement and platform value realization
• Interpret, consult on, and enhance client strategic goals, initiatives, and outcomes
• Synthesize client business motivations, operations, and business analysis
• Develop strategies for client operational needs
• Advise on client best practices and develop or review standard operating procedures
• Design rollout and training strategies and assist with rollout execution
• Improve client business processes using Procore across their organization
• Provide high-level service and education through clear communication
• Onboard, train, and mentor team members
• Collaborate across Procore to develop best practices and drive product evolution
• Develop mastery of Procore products, business model, services, emerging technologies, and Customer Success practices
• Travel up to 50% to client sites, industry events, and Procore offices

Senior Strategic Product Consultant, Speciality Contractors

Analyst

• Support the planning and execution of post-merger integration activities by coordinating workstreams, tracking milestones, and managing dependencies across functional teams.
• Partner with Finance, HR, IT, Legal, Operations, and other stakeholders to align integration timelines, deliverables, and key business objectives.
• Analyze financial, operational, and organizational data from acquired companies to identify synergies, risks, and integration priorities.
• Build and maintain integration trackers, dashboards, and executive status reports to provide visibility into progress, risks, and key decisions.
• Facilitate working sessions, stand-ups, and cross-functional meetings to identify blockers, drive accountability, and keep integration plans on track.
• Support Day 1 and first-100-days readiness planning, including communications, change management activities, and operational alignment.
• Document integration processes, decisions, and lessons learned to continuously improve future M&A playbooks and best practices.

Senior M&A Integration Analyst

• Work with Professional Services Delivery Project Managers to develop clients business process to align with Procore standard operating procedures through training and consultation
• Conduct group consultations, training and in-person sessions to educate clients on Procore tools and defines best practices
• Leverage knowledge of business operations, real estate development as well as the construction industry to improve client business processes in Procore and across the client’s entire organization
• Provide the highest level of service and education to Procore’s clients through clear and effective communication
• Foster a positive team culture by onboarding, training, and mentoring team members
• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
• Up to 50% travel to client sites, industry events, and other Procore offices

Senior Strategic Product Consultant, Public Sector

• Oversee the preparation, review, and timely filing of US international tax compliance (i.e. 5471s, 8992s, 926s, etc.)
• Manage and review Procore’s global transfer pricing documentation
• Manage and review FDII, BEAT, and GILTI inclusions, and similar calculations for tax compliance, ASC 740, and strategic planning purposes
• Lead the strategy, implementation, and ongoing compliance for BEPS Pillar Two and CbCR
• Manage external tax service providers efficiently to meet compliance obligations, optimizing balance between internal and external resourcing
• Assist with the development and implementation of tax planning strategies that align with business objectives through collaboration with internal stakeholders
• As needed, support global compliance and reporting teams by overseeing the preparation, review, and timely filing of local direct/indirect compliance
• Keep current on developments in global tax that may affect our business, including monitoring and analyzing tax legislation
• Engage and assist in special projects, including establishment of new legal entities, and other corporate initiatives, as needed
• Monitor and manage permanent establishment risk
• Engage and assist with M&A, including acquisition structuring and integration
• Work closely with Treasury, Accounting, and Legal to manage intercompany funding requirements, including leverage planning, cash contributions, and repatriation strategies.

International Tax Manager

• Work with Project Managers to develop clients into Procore experts and evangelists through consultation
• Leverage knowledge of the real estate development and construction industry to improve client business processes in Procore and across the client’s entire organization
• Provide the highest level of service and education to Procore’s clients through clear and effective communication
• Foster a positive team culture by onboarding, training, and mentoring team members
• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
• Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices

Strategic Product Consultant, Owners

Customer Success Manager

• Lead, scale, and inspire a regional organisation comprised of Managers, Customer Success Engineers (CSEs), Solution Engineers, Solution Specialists, and Value Engineering
• Drive the Customer Success Engineering (CSE) function to maximise customer lifetime value by developing technical adoption strategies, identifying and mitigating platform/integration risks, and capturing expansion opportunities across all European segments
• Direct the Solutions Engineering function to define customer value, create robust solution designs, and articulate the technical capabilities to drive revenue growth and operational excellence
• Oversee smooth handover from Professional Services delivery and Project Management teams to ensure high-quality implementations in collaboration with partners
• Establish and maintain strategic stakeholder relationships across all key customer contacts
• Manage Key Performance Indicators (KPIs), milestones, and long-term goals that support company objectives for revenue growth and operating margins
• Forecast at-risk accounts accurately and develop execution plans to support customer retention
• Work collaboratively with Product leadership to ensure a smooth bidirectional feedback loop with customers
• Implement strategies to create a learning environment that attracts, retains, and scales top-performing talent

Senior Director, Customer Success

Sales Development Rep

• Generate new business opportunities to fuel Procore’s growth.
• Partner closely with an Account Executive to achieve sales quotas.
• Engage construction professionals through various channels.
• Conduct high-volume outreach, lead nurturing, and meticulous Salesforce record-keeping.
• Work with sales management to develop targeted lists and messaging strategies.
• Learn and develop in a structured SDR Academy environment.

Sales Development Representative

Frontend Engineer

• Architect, develop, and maintain the runtime and platform for Datagrid Pages and the Dataset Editor
• Design scalable, canvas-based and data-bound UIs
• Improve Graph computation system and evaluation pipeline
• Communicate complex problems and solutions to technical and non-technical stakeholders
• Collaborate across engineering teams on large-scale initiatives
• Support production Pages, Dataset Editor, and related services
• Mentor junior developers

Staff Software Engineer, Front End – Datagrid

General Counsel

• Lead the Legal Lifecycle for M&A integrations
• Drive integration strategy with corporate development teams
• Serve as the legal point of contact during integration
• Develop scalable legal integration processes

Senior Counsel, M&A Integration

• be the legal lead for Procore’s activities on all strategic transactions
• work with a variety of LRC Department and cross-functional stakeholders
• serve as a key legal advisor to Executives on the company’s most strategic matters
• establish appropriate, tech-forward operational frameworks
• provide advice and counsel to business team leaders on legal matters
• manage outside counsel budgets and performance
• stay informed and advise on impacts of relevant regulations
• lead and execute various special projects and strategic initiatives

Director, Assistant General Counsel – Strategic Transactions, Corporate

Account Manager

• Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore
• Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)
• Research accounts, identify key champions, generate interest, and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Achieve or exceed monthly and quarterly targets
• Coordinate internal resources to solve client’s issues and execution of service agreements
• Periodic travel to client onsite visits