Procore

Solutions Engineer

• Manage the day-to-day activities of the Solutions Engineering team in a results-oriented manner
• Recruit, train, and enable Solutions Engineers to support the needs of Procore's Emerging sales organization
• Establish best practices for product demonstrations, solutions selling, objection handling, and delivering customer value
• Create processes for tracking Solutions Engineering involvement in the sales cycle, qualifying and prioritizing opportunities, and pipeline management
• Partner with Sales leadership to focus our team and limited resources on activities that produce the biggest results
• Continue to build out the team's product knowledge base and demo capabilities

Manager, SMB Install Base Solutions Engineering

Artificial Intelligence

• Educate customers on best practices for deploying and scaling AI systems.
• Serve as a trusted AI domain and technical advisor, internally and externally, throughout the sales cycle and early post-sale phase.
• Proactively prospect into our existing customer base to uncover new cross-sell opportunities for Procore AI solutions (Datagrid).
• Advise sales partners on account & territory strategies for engaging customers with Procore’s new AI offerings.
• Partner with Sales to lead technical discovery calls and identify customer goals, tech stacks, data requirements, and workflow needs.
• Build agents to solve customers' most pressing problems by writing AI instructions and configuring Tool usage.
• Design and deliver custom demos and proofs-of-concept (POCs) showcasing our AI agent capabilities.
• Translate customer requirements into technical solutions and implementation plans.
• Collaborate with Product and Engineering to influence roadmap priorities based on customer feedback.
• Support RFP responses, architecture diagrams, and security documentation.
• Contribute to internal playbooks, demo environments, and reusable solution templates.

Manager, SMB Install Base Solutions Engineering

Solutions Specialist – AI