Presidio

Solutions Engineer

• Support client opportunities for Cloudflare One and other Cloudflare products
• Qualifying opportunities
• Developing appropriate architectures and solutions
• Presenting these solutions
• Scoping services
• Clearly articulate the benefits and technical differentiators of the Cloudflare One primary use cases and product portfolio against competing solutions
• Align Director and C-Level perceived business value with Cloudflare solutions in the transformational objectives of securing remote work, corporate network modernization, adoption of SASE/SSE, and data protection
• Develop and advise on sales strategies and pipeline generation in partnership with partner sales leaders
• Present to Partner AEs, Partners SEs and Architects, partner customers as an expert of Cloudflare’s SASE, SSE, and Email Security solutions
• Prepare and give regular business reviews to the CF1 Partner team highlighting attainment progress and challenges to closing business
• Serve as a trusted technical advisor to Partner SEs/Architects customers
• Analyze customer IT landscapes and security requirements to develop solutions that support their strategic objectives

Senior Solutions Architect, Cloudflare

Manager

• Drive strategic allocation and optimization of internal talent pool
• Maintain a real-time view of resource availability, capacity, and utilization
• Proactively identify under- and over-utilization trends and recommend corrective actions
• Build and maintain a skills inventory database
• Partner with project managers and delivery leads to forecast resource demand
• Champion an 'internal first' staffing philosophy
• Work with HR and talent acquisition to define thresholds for external hiring
• Act as the primary liaison between project/delivery teams, people managers, HR, and leadership
• Manage relationships with staffing vendors, contractors, and contingent workforce partners
• Develop and maintain resource utilization dashboards and reports

Managed Services Resource Manager

• Maintain a real-time view of resource availability, capacity, and utilization across all business units
• Proactively identify under- and over-utilization trends and recommend corrective actions
• Champion an 'internal first' staffing philosophy
• Communicate resourcing decisions clearly and diplomatically
• Manage relationships with staffing vendors, contractors, and contingent workforce partners
• Develop and maintain resource utilization dashboards and reports

• Develop high-level technical solutions and present to customers (Hardware, Software, Licensing, Professional Services)
• Collect business and technical requirements
• Complete end-to-end, full lifecycle network designs
• Drive whiteboard conversations
• Craft customer facing presentations
• Deliver technical presentations and product demonstrations
• Generate hardware configurations (BoM)
• Write statements of work (SoW) and develop Professional Service pricing
• Work with Account Executive/Extended Sales Teams to develop customer relationship and solutions
• Become the client’s ‘trusted advisor’ and help drive their long-term technology strategy

Senior Solutions Architect, Enterprise Networking

• Develop high-level technical solutions and present to customers
• Collect business and technical requirements
• Complete end-to-end, full lifecycle network designs
• Drive whiteboard conversations
• Craft customer facing presentations
• Deliver technical presentations and product demonstrations
• Generate hardware configurations (BoM)
• Write statements of work (SoW) and develop Professional Service pricing utilizing Presidio tools
• Work with Account Executive/Extended Sales Teams to develop customer relationship and solutions
• Maintain and develop technical and technology specific skill sets and certifications
• Become the client’s ‘trusted advisor’ and help drive their long-term technology strategy

Artificial Intelligence

• Lead, develop, and grow the AI Strategy & Advisory Consulting team of consultants.
• Lead client engagements to define AI opportunities and build executable frameworks.
• Oversee the development of AI business cases and investment justification deliverables.
• Ensure the consulting team stays engaged through delivery.
• Build repeatable frameworks, playbooks, and materials for AI topics.
• Partner with sales teams to shape new AI opportunities.
• Drive revenue from fee-based AI consulting services.

AI Strategy & Advisory Consulting VP

Architect

• Manage delivery pipeline of software engineering solutions across a portfolio
• Collaborate with various teams including business, sales, and marketing to define requirements, interfaces, implementation approaches, and scalable and reusable solutions
• Drive technical excellence and implementation of best engineering practices such as design review, continuous integration, and test-driven development
• Be a hands-on problem solver and lead in continuously exploring new technology platforms
• Ensure adoption of best in class quality assurance techniques to delivery very high-quality software solutions
• Attract and retain diverse and highly skilled engineering talent with optimal utilization to maximize outputs
• Assemble and present technology delivery pitches to senior technical and non-technical audiences
• Support pre-sales and solutions teams on pursuits to bring in new business
• Work closely with the client engagement partner, to improve client relationship
• Efficiently manage the day to day operations and client communication

• Provide top-notch technical expertise in their areas of focus, supporting multiple Key account teams across the organization.
• Gain the trust of our clients through deep subject matter expertise, undoubted integrity, ability to lead, and constant professionalism.
• Drive services sales in their specific area of focus.
• Tightly align with our services teams and organization.
• The Senior Solutions Architect understands our various service capabilities, takes the time to communicate pre-sales approaches to the services teams, and provides appropriate leadership as projects are executed.
• Provide industry-best services to our Account Managers, leading them at times and following at others, helping them compete by providing high-quality pre-sales materials (build of materials, statements of work, design commentary, vendor information, diagrams, rough order-of-magnitude documents, etc.) in a timely manner.
• Continue to learn – SAs continually need to add skills to serve our clients fully and to maintain relevant skills as the IT and AI market transforms.
• Align with our vendor partnerships, understanding and helping execute specific vendor programs.
• Provide leadership to our clients as they operate and transform their businesses. This includes proactively bringing up technical solutions to clients and educating them on the benefits of Presidio-Led solutions.
• Sell consultatively – listening fully and steadily developing the sales conversation until the client explicitly states their needs, at which point we can begin proposing our solutions.
• Fill the role as a trusted advisor to our key clients.
• Lead, where appropriate, with our highest value offerings – managed services, consulting, etc.
• Understand the full range of Presidio’s capabilities, paying high-level attention to capabilities held by other practices and by national teams.
• Share best practices and industry intelligence with other team members.
• Support other team members as needed. (work overload, specific expertise required, etc.)
• Assist with pipeline tracking.
• Determine and promote the best professional services vehicle to enable us to execute successfully with our clients.
• Create and maintain industry relevance (local and national) by participating in industry-specific social media and attending OEM, technology, and customer events.
• Maintain long-term lifecycle strategy relationships with clients, able to speak to all levels.

Senior Solutions Architect, Datacenter, Cloud

Project Manager

• Presidio is seeking an experienced, customer-facing Senior Project Manager to lead the delivery of complex Contact Center and Unified Communications solutions within a Value-Added Reseller (VAR) and IT Systems Integrator environment.
• Provide end-to-end ownership of all project phases including requirements validation, detailed planning, solution design coordination, build, testing, deployment, stabilization, and formal project closeout.
• Develop, maintain, and actively manage integrated project plans, including work breakdown structures, critical path analysis, milestones, dependencies, and deliverables.
• Enforce project governance standards to ensure projects are delivered on time, within approved budget, and in alignment with contractual commitments.
• Own project financial performance, including revenue recognition alignment, cost tracking, billable utilization, and gross margin targets.
• Monitor and control project labor, materials, and third-party costs; provide accurate forecasting, variance analysis, and financial reporting.
• Lead cross-functional project teams consisting of Presidio engineering resources, solution architects, third-party vendors, and subcontractors.
• Act as the primary point of contact for customers, executive sponsors, internal leadership, and vendor partners throughout the project lifecycle.
• Identify, document, and manage project risks, issues, and mitigation strategies; escalate appropriately with clear impact analysis and recommended actions.
• Drive clear, consistent, and professional communication through status reports, steering meetings, and executive briefings.

Senior Project Manager, Contact Center

Operations

• Acts as a subject matter expert for Presidio’s Enterprise Licensing Agreement and Software Offerings
• Provides operational coordination of the software sales lifecycle from lead to collections
• Assists business development managers with tasks to support the EA sales cycle
• Maintains professional and technical knowledge by attending educational workshops

Software Sales Operations Specialist

Full-stack Engineer

• Be a Subject Matter Expert (SME) throughout Data Center consulting engagements.
• Be a trusted advisor to internal and external clients and SMEs.
• Lead projects and the deployment of Data Center solutions for customers of all sizes and different design requirements.
• Leading conversations and technical white boarding sessions in front of clients and/or peers.
• Ability to excel both independently and with a cross-functional team of engineers on client projects and on-going professional services engagements.
• Ability to see a project through fruition from assignment to completion with minimal guidance.
• Maintain a billable target of at least 70%.
• Post implementation support and troubleshooting for clients on occasion.
• Technical writing skills to author professional documentation for client review.
• Peer review other engineer’s documentation for completeness and accuracy.

Senior Engineer, Modern Platforms Data Center

ServiceNow

• Understand and explain industry and ServiceNow best practices
• Understand and explain Contender products and service offerings
• Lead the implementation of delivery projects, including:
• Conducting demos and working sessions with the client
• Gathering requirements from the client
• Design solutions to maximum value while minimizing technical debt
• Refining Agile stories and tasks
• Assigning work to technical consultants
• Reviewing work of technical consultants

ServiceNow Solutions Architect, ITSM/CSM

Sales

• Support and lead Managed Services sales opportunities in collaboration with the core sales team.
• Conduct discovery sessions to understand client pain points, business drivers, and technical requirements.
• Build proposals, presentations, scopes of work, pricing models, and ROI-based business cases.
• Partner with architects, operations, service delivery, and solution development teams to ensure proposals align with delivery capabilities and client expectations.
• Assist with building and maintaining trusted advisor relationships with clients throughout the presales cycle.
• Capture and relay client insights and feedback to improve service offerings and customer experience.

Technical Sales Specialist – Managed Services

• Manage delivery pipeline of software engineering solutions across a portfolio
• Collaborate with various teams including business, sales, and marketing to define requirements, interfaces, implementation approaches, and scalable and reusable solutions
• Drive technical excellence and implementation of best engineering practices such as design review, continuous integration, and test-driven development
• Be a hands-on problem solver and lead from the front in continuously exploring new technology platforms
• Ensure adoption of best in class quality assurance techniques to delivery very high-quality software solutions
• Attract and retain diverse and highly skilled engineering talent with optimal utilization to maximize outputs
• Assemble and present technology delivery pitches to senior technical and non-technical audiences
• Support pre-sales and solutions teams on pursuits to bring in new business
• Work in a mutually interdependent structure spanning across business, technology and other functions helping unblock teams and resolve issues
• Work closely with the client engagement partner, to improve client relationship
• Efficiently manage the day to day operations and client communication

• Provide top-notch technical expertise in their areas of focus, supporting multiple Key account teams across the organization
• Gain the trust of our clients through deep subject matter expertise, undoubted integrity, ability to lead, and constant professionalism
• Drive services sales in their specific area of focus
• Tightly align with our services teams and organization
• Provide industry-best services to our Account Managers, leading them at times and following at others, helping them compete by providing high-quality pre-sales materials in a timely manner
• Fill the role as a trusted advisor to our key clients