Presidio

Account Manager

• Develop and maintain deep, strategic relationships with key client stakeholders.
• Serve as the primary point of contact and trusted advisor for strategic customers
• Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities
• Identify, pursue, and close new business opportunities within strategic accounts.
• Develop and execute comprehensive account plans to achieve revenue targets
• Understand the business objectives and challenges of strategic customers.
• Present and advocate for solutions that align with client goals
• Collaborate with technical teams to ensure the successful implementation and delivery of solutions.
• Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions.
• Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals
• Build and maintain relationships with Presidio’s technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers
• Monitor and report on account performance, sales metrics, and client satisfaction.

Account Manager, Named

IT Support

• Serve as the primary application owner for Presidio’s OneStream platform, ensuring stability, performance, and data integrity
• Lead, mentor, and develop a team of OneStream analysts; set priorities and provide technical guidance and code reviews
• Design, configure, and develop OneStream solutions, including business rules, calculations, workflows, dashboards, and reports
• Independently develop and maintain complex functionality supporting close, planning, of OneStream Specialty Planning solutions (People Planning (PLP) and Sales Planning (SLP)) models and registers
• Partner with Finance, FP&A, and HR stakeholders to translate business requirements into scalable OneStream designs
• Support monthly close, consolidation, forecasting, planning, and PLP/SLP cycles, including issue resolution and performance tuning
• Manage system enhancements, upgrades, testing, and deployments in coordination with IT and external partners
• To provide architectural expertise for new business requirements, from a design and implementation perspective
• Establish and maintain application governance, documentation, security, and best practices
• Ensure compliance with SOX and internal control requirements related to OneStream
• Identify and drive opportunities for automation, standardization, and continuous improvement

IT Manager

Artificial Intelligence

• Lead overall technical strategy and execution governance across all four phases (Align, Operationalize, Automate, Transition)
• Translate business and AI Factory objectives into reliability, security, performance, and automation targets
• Own end-state SRE operating model definition and phased adoption
• Guide architectural and tooling decisions to balance innovation with operational stability
• Serve as primary escalation point for cross-team technical and delivery risks

Technology Strategy Manager – AI, Digital Transformation

• Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities.
• Develop and execute account plans that align with your sales targets and the customer’s business objectives.
• Collaborate with internal teams to leverage resources and technology solutions.
• Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions.
• Track performance metrics, forecast revenue, and analyze account health.
• Build and maintain relationships with Presidio’s technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers.
• Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling.

Account Manager, SLED

Network Engineer

• Lead complex, large-scale Network and Security projects
• Create low-level detailed designs that align with the business strategy, the customer’s budget, and operational support capabilities
• Perform Network and Security Assessments
• Collaborate as part of a multi-functional team with Sales, Pre-Sales, Project Management, and other delivery/engineering resources
• Trouble resolution of complex issues and assisting team members in solving problems with their deployments

Senior Network Engineer

Solutions Engineer

• Lead and mentor teams of Associate, Staff, and Senior Solution Architects to deliver world-class solutions.
• Provide strategic guidance on ServiceNow and other platforms, driving customer success by aligning with their business goals.
• Design integrations between ServiceNow and third-party applications, ensuring seamless data flow and operational efficiency.
• Actively mentor Associate and Staff Solution Architects, providing guidance and support as needed.

Senior Solution Architect, ITOM

• Act as a technical resource for Cisco-based solutions in presales engagements
• Deliver solution overviews and enablement to internal teams and customers
• Contribute to the development of sales strategies and support customer-facing efforts
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
• Ensure quality and consistency of presales deliverables by following standardized processes and workflows
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
• Assist in resolving presales challenges and maintaining high levels of customer satisfaction
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

Technical Solutions Specialist, Vista

Customer Success Manager

• Partnering closely with business stakeholders and IT teams to translate business needs into scalable system solutions.
• Supporting the Certinia Lead Administrator in management, optimization, and governance of the Certinia platform.
• Act as the primary liaison between business functions and IT, ensuring system capabilities align with operational objectives.
• Partake in recurring stakeholder discovery sessions with Finance, Operations, and Services leaders.

Success Manager

Architect

• Drive Digital Services Sales. In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization.
• Understand Customer Current State. Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets.
• Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions.
• Practice Delivery Engagement. Act as a bridge between sales and delivery engineering to ensure customer success.
• Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps.

Client Principal Architect, Cloud Digital – Healthcare, Life Sciences

• Drive Digital Services Sales
• In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization
• Understand Customer Current State
• Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets
• Research industry trends and topics and develop discovery approaches
• Develop and lead workshops to drive relevant discovery
• Document customer current state to assist customer and sales teams target future state architectures and roadmaps
• Technical Opportunity Leadership
• Lead opportunities for relevant services to achieve technical win of Presidio services solutions
• Identify customer stakeholders and their individual success criteria and needs
• Create and lead technical solution approaches and next steps aligned to customer stakeholders
• Engage Manager/VP/Director level at clients directly
• Practice Delivery Engagement
• Act as a bridge between sales and delivery engineering to ensure customer success
• Collaborate closely with delivery leads to shape approaches, validate feasibility, right-size risk, and author formal scopes of work
• Ensure that what is proposed in presales is realistic, deliverable, and aligned with the way our teams execute
• Solution Architecture, Design and Documentation
• Analyze and assess client requirements and determine target services approach, solutions, and roadmaps
• Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis
• Clearly articulate trade-offs, options, and phased approaches that align with client constraints and priorities
• Technical Excellence & Evangelism
• Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas, including emerging AI-driven development and data practices
• Understand Presidio’s accelerators, reference architectures, and AI-in-SDLC practices well enough to position them credibly in client conversations, while partnering with delivery teams that own detailed implementation
• Participate in technical communities, internal knowledge sharing, and external presentations as appropriate
• Account Leadership
• Actively participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, and strategic workshops
• Help shape multi-year digital, data, and AI roadmaps in partnership with sales and delivery leadership
• Team Engagement and Enable Culture
• Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture
• Be a steward of the PRESIDIO CORE VALUES –Excellence, Forward-Thinking, Accountability, One Presidio
• Partner Relationships
• Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems
• Contribute to and drive execution of relevant partner vendor GTM strategies
• Continuous Improvement & Innovation
• Actively plan and execute growth and career development activities
• Seek and collaborate on improvements to presales processes, qualification, and solutioning patterns
• Stay current on Presidio’s internal practices, methodologies, and AI accelerators so you can continuously refine how you position our differentiated value to clients
• Enable Others
• Contribute to the success of others in sales and presales
• Actively mentor and enable others
• Share methods, content, and lessons learned to raise the overall quality of discovery, solutioning, and proposal development

Client Principal Architect, Cloud Digital – HCLS, Healthcare, Life Sciences

• Drive Digital Services Sales. In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization.
• Understand Customer Current State. Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets.
• Research industry trends and topics and develop discovery approaches.
• Develop and lead workshops to drive relevant discovery.
• Document customer current state to assist customer and sales teams target future state architectures and roadmaps.
• Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions.
• Identify customer stakeholders and their individual success criteria and needs.
• Create and lead technical solution approaches and next steps aligned to customer stakeholders.
• Align, vet and coordinate Presidio technical resources as needed.
• Engage C-level/SVP/VP/Director level at clients directly.
• Practice Delivery Engagement. Actively participate as a liaison between customers, sales and delivery resources to ensure customer success.
• Lead the collaboration with delivery engineering on driving quality and properly risk managed solutions and associated formal scopes of work.
• Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps.
• Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis.
• Technical Excellence & Evangelism. Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas.
• Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events.
• Actively participate in technical champion programs and communities.
• Attain certifications when appropriate.
• Learn, discuss and present new and emerging relevant topics to internal stakeholders and clients.
• Account Leadership. Actively participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc.
• Team Engagement and Enable Culture. Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture.
• Be a steward of the PRESIDIO CORE VALUES –Excellence, Forward-Thinking, Accountability, One Presidio.
• Partner Relationships. Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems.
• Contribute to and drive execution of relevant partner vendor GTM strategies.
• Continuous Improvement & Innovation. Actively plan and execute growth and career development activities.
• Seek and collaborate on improvements to presales processes and GTM.
• Enable Others. Contribute to the success of others in sales and presales.
• Actively mentor and enable others.
• Share methods, content, and lessons learned with others.

Client Principal Architect, Cloud Digital – Manufacturing, Retail & Consumer Goods

• Develop and strengthen relationships with existing customers
• Identify and engage with prospective customers in target industries
• Develop and execute account plans that align with sales targets
• Maintain a strong operational understanding of accounts

Sales Account Manager, Named – Southern CA

• Identify and pursue new business opportunities in greenfield territories.
• Develop and execute strategies to open new accounts or new business units inside existing customers.
• Build and maintain strong relationships with new clients.
• Serve as the primary point of contact for all new account-related matters.
• Achieve sales objectives primarily through sales to new customers and also through sales of additional services to existing customers.
• Collaborate closely with AWS selling teams to identify, qualify, and close new opportunities.
• Understand the business objectives and challenges of strategic customers.
• Present and advocate for AWS solutions that align with client goals.
• Collaborate with technical teams to ensure the successful implementation and delivery of AWS solutions.
• Stay informed about industry trends, competitive landscape, and emerging technologies.
• Monitor and report on account performance, sales metrics, and client satisfaction.

AWS Account Manager – Nationwide

Financial Planning and Analysis

• Partner with assigned Services Practices leadership teams
• Serve as a thought leader in all financial and operational decisions.
• Work with practice leadership to create detailed budgets
• Own and ensure accuracy of the business unit(s) financials.
• Manage the budget and provide oversight on financial management with discipline and controls.
• Establish key business metrics and KPIs to measure performance of the business, and to articulate drivers of business performance and profit profile while proactively highlighting areas of risks and opportunity.
• Partner with broader FP&A, Accounting teams to support company-wide financial modeling, monthly close, reporting, and ad-hoc projects.
• Provide finance approvals to support ongoing operations.
• Develop and manage a high-performing FP&A team that supports the Services business units

Finance Director – Professional Services

• Drive Digital and Cloud Migration Services Sales. In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital and Cloud Migration Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), data estate and platform modernization, and cloud migration.
• Understand Customer Current State. Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets. Research industry trends and topics and develop discovery approaches. Develop and lead workshops to drive relevant discovery.
• Document customer current state to assist customer and sales teams target future state architectures and roadmaps.
• Technical Account Leadership. Serve as the technical lead for all client projects and workstreams for relevant services. Oversee architecture and design decisions across multiple domains such as, (but not limited to), AWS, Snowflake, Tableau, Informatica, and modern data platforms. Facilitate alignment between Presidio teams and client leadership to ensure unified strategy and execution.
• Act as executive-facing technical advisor, engaging confidently with C-suite stakeholders. Build consensus across diverse stakeholder groups, from ICs to executives.
• Lead strategic roadmap discussions and present Presidio’s POV on emerging trends (AI, Cloud, Data). Actively participate in client account related activities that establish the role as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc.
• Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions. Identify customer stakeholders and their individual success criteria and needs. Create and lead technical solution approaches and next steps aligned to customer stakeholders. Align, vet and coordinate Presidio technical resources as needed. Engage Manager/VP/Director level at clients directly. Ensure solutions adhere to industry standards and SLED compliance requirements.
• Practice Delivery Engagement. Actively participate as a liaison between customers, sales and delivery resources to ensure customer success. Lead the collaboration with delivery engineering on driving quality and properly risk managed solutions and associated formal scopes of work. Understand and be able to speak to technical details and updates from Solution Owners, Project Managers, Delivery Leads and Presales Architects Solution Architecture, Design and Documentation.
• Analyze and assess client requirements and determine target services approach, solutions, and roadmaps. Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis.
• Technical Excellence & Evangelism. Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas. Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events. Actively participate in technical champion programs and communities. Attain certifications when appropriate. Learn, discuss and present new and emerging relevant topics to internal stakeholders and clients.
• Team Engagement and Enable Culture. Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture. Be a steward of the PRESIDIO CORE VALUES –Excellence, Forward-Thinking, Accountability, One Presidio.
• Partner Relationships. Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems. Contribute to and drive execution of relevant partner vendor GTM strategies.
• Continuous Improvement & Innovation. Actively plan and execute growth and career development activities. Seek and collaborate on improvements to presales processes and GTM. Enable Others. Contribute to the success of others in sales and presales. Actively mentor and enable others. Share methods, content, and lessons learned with others.
• Local Area Prescence and Client Engagement. Able to travel to client sites within the New England and Northeast area. Able to be on site at key clients at least twice per month. 50% Travel expected.