PlayOn! Sports

Data Engineer

• Serve as the primary delivery partner for the Streaming Intelligence product line and DPT, converting roadmap priorities into actionable project plans with clear milestones, owners, and dependencies.
• Co-own quarterly and annual planning with the Principal PM—from ideation through go-to-market—ensuring engineering capacity, vendor timelines, and business priorities are aligned.
• Track and report on product line KPIs defined by the Principal PM (accuracy benchmarks, processing latency, content coverage, downstream adoption) and surface risks or deviations early.
• Partner with the data team on agentic AI enablement—coordinating efforts to surface data models and semantic views to the broader business through AI-powered interfaces, including usage tracking and accuracy assurance.
• Manage delivery cadence for platform infrastructure initiatives including data governance rollouts, real-time streaming capabilities, and pipeline migration efforts—tracking phased delivery across multiple months with clear metrics of success.
• Lead end-to-end program management for AI pipeline initiatives, including the game film analysis benchmarking program that evaluates vision models (e.g., Gemini Flash, Gemini Pro) against human-tagged ground truth across 28+ annotated fields per play.
• Manage the cadence of model evaluation cycles: coordinating game imports, prompt engineering iterations, accuracy scoring, and cost analysis across multiple AI models.
• Drive vendor integration workstreams—tracking deliverables, SLAs, and roadmap alignment with external computer vision and AI partners alongside the Principal PM.
• Build and maintain project documentation for hybrid human-AI workflows, including escalation paths for ambiguous plays, quality review processes, and fallback handling.
• Facilitate cross-team visibility across product, engineering, data, design, and QA to ensure aligned execution mapping back to PlayOn’s unified product objectives: Engaged Communities, Resilient Services, and New Customer Markets.
• Own dependency mapping, risk management, and blocker resolution for strategic AI initiatives spanning multiple engineering teams.
• Develop and maintain project dashboards, status reports, and executive-level communications that increase transparency of engineering progress to the broader business.
• Provide governance and optimization for Atlassian tools (Jira, Confluence) to ensure standardized workflows, consistent estimation practices, and clear traceability from strategy to execution.
• Champion operational improvements to planning cycles, stakeholder coordination, cross-org meetings, and feedback loops—creating transparency through standardized tooling and repeatable frameworks.
• Actively incorporate AI tools (e.g., Claude, automation platforms) into your own delivery workflows: automating status reports, synthesizing meeting notes, generating risk analyses, and accelerating documentation.
• Contribute to PlayOn’s broader AI maturity journey by demonstrating AI-augmented delivery practices that can be adopted across the PMO and engineering organization.

Senior Project Manager, Streaming Intelligence & Data Platform

Program Manager

• Own PlayOn's privacy program governance: CCPA, COPPA, and applicable state privacy laws as they apply.
• Drive compliance remediation work in partnership with Legal and external privacy counsel.
• Conduct Privacy Impact Assessments (PIAs) for new products, features, and vendor relationships, surfacing real risk and driving resolution, not just documenting it.
• Maintain Records of Processing Activities (ROPA) and the company-wide data inventory; validate accuracy across all three product platforms.
• Oversee privacy processes and ensure activities align with program requirements and are conducted within SLA.
• Participate in the Data Privacy Council (DPC) as the privacy program's subject matter expert.
• Maintain and update external-facing privacy policies, internal notices, and employee data handling guidelines.
• Conduct vendor privacy risk assessments during onboarding and annual vendor reviews.
• Support GRC program, including evidence collection for Compliance reports and audits, e.g. SOC 2 Type II.
• Own the security questionnaire response process for customer and prospect privacy inquiries.
• Track and report privacy program metrics, open risks, and remediation progress to the CISO.

Privacy Program Manager

Full-stack Engineer

• Serve as the technical lead of the cross-functional product trio, owning technical strategy and driving feasibility assessments alongside PM and Design.
• Set the architectural direction for how PlayOn runs subscription growth experiments across NFHS Network, GoFan, and MaxPreps.
• Design, implement, and measure rapid experiments, iterating based on data to optimize conversion, retention, and engagement.
• Build internal tooling and experiment scaffolding that compounds the pod’s velocity over time.
• Leverage AI coding tools and agent-assisted workflows to accelerate experiment delivery and raise the quality bar for the pod.
• Identify and drive resolution of cross-team technical dependencies when growth work requires coordination beyond the pod.
• Mentor engineers on the pod through code and design reviews that move knowledge, not just catch bugs.

Staff Software Engineer, Growth

DevOps Engineer

• Contribute to system observability i.e implementing, improving metrics, alerting, and dashboards for better insight and faster recovery.
• Develop automation, tooling, and monitoring solutions to support high service availability.
• Partner with application and quality engineering teams to implement best practices in reliability, release automation, and testing.
• Drive operational excellence through proactive incident prevention, blameless postmortems, and capacity planning.
• Participate in on-call rotations to support critical services and ensure rapid response to incidents.

Senior Site Reliability Engineer

• Design, build, and operate data services and APIs used by application teams.
• Partner with Data Platform engineers to translate event streams and pipelines into application-ready interfaces.
• Own technical design for major features, including API shape, data contracts, versioning, and backward compatibility.
• Build in Python and SQL across event-driven architectures.
• Collaborate with application teams to define integration patterns and service expectations.
• Improve observability, correctness, and operational maturity of data products.
• Optimize platform performance and cloud cost efficiency.
• Collaborate with the Data Platform team on pipeline contracts and data availability.

Senior Software Engineer, Data

Software Engineer

• Lead and grow a team of senior and staff engineers working on computer vision, AI-powered fan experiences, human-in-the-loop systems, and data infrastructure. Set expectations, remove blockers, and create a culture of ownership and shipping.
• Own the technical direction for PlayOn’s streaming intelligence program. Make architecture decisions, set engineering standards, and ensure the team is building systems that scale to 250K+ concurrent live streams.
• Partner with the Principal Product Manager to translate product strategy into engineering execution. Co-own the roadmap, drive sprint and quarterly planning, and jointly manage scope, sequencing, and tradeoffs.
• Drive AI adoption and enablement across PlayOn’s broader engineering organization. Identify opportunities to apply AI in search, recommendations, content generation, internal tooling, and other product areas.
• Manage external vendor and academic partner relationships on the engineering side. Evaluate capabilities, run technical assessments, negotiate integration approaches, and hold partners to their commitments.
• Represent engineering in cross-functional leadership forums. Communicate program status, risks, and resource needs to the CTO and broader leadership team with clarity and appropriate context.
• Recruit and retain top engineering talent. Build a hiring pipeline, run a rigorous interview process, and create a team environment where strong engineers want to stay and grow.
• Establish and maintain engineering processes that match the team’s maturity: design reviews, RFC processes, on-call rotations, incident management, and production readiness standards.

Director of Engineering, AI – Computer Vision

Product Manager

• Take end-to-end ownership of a new product line focused on AI and computer vision capabilities.
• Set the vision, make hard tradeoffs, and drive outcomes across engineering, data, design, and external partners.
• Define and drive product line KPIs: accuracy benchmarks, processing latency, content coverage, and downstream product adoption.
• Partner with Data Engineering to build a sport-agnostic game data model.
• Evaluate new CV capabilities including object detection and automated highlight segmentation.
• Build the operating model for the product line as it scales.
• Own health end-to-end, surfacing risks early, resolving dependencies, and creating transparency.

Principal Product Manager, Artificial Intelligence, Computer Vision

Brand Designer

• Design for Social First: Create branded social templates, custom logos for original series, and engaging static assets for TikTok, Instagram, and YouTube.
• Bring Brand to Life with Motion: Develop motion graphics elements, including lower thirds, title cards, transitions, and animated overlays, to make our video content feel like a major sports broadcast.
• Own Presentation Design: Elevate our internal and external storytelling by designing presentations and pitch decks for partnerships and brand pitches.
• Build Visual Identity Systems: Help maintain and expand our brand guidelines, ensuring colors, typography, and logos are used correctly across all touchpoints.
• Collaborate Cross-Functionally: Work closely with the Social Media and Performance Marketing teams to implement insights into creative that actually converts.
• Stay Ahead of the Curve: Proactively research design trends and emerging social formats to keep our brand relevant to Gen Z and Millennial audiences.

Customer Success Manager

• Help the team prepare long-term and short-term goals and client objectives
• Develop engagement strategy to build trust and long-term relationships with clients
• Function as the customer advocate and provide internal feedback on how we can better serve our schools
• Track accounts to identify churn risk and work actively to eliminate that risk with CSM’s
• Analyze data to identify potential clients’ needs, interests, or concerns
• Review account activity reports to identify opportunities to increase subscribers and retain existing clients
• Present reports on account progress, quotas, and goals to senior leadership and stakeholders
• Build, develop, and inspire a team of high-performing Customer Success Managers by creating scalable, data driven processes that drive team and company goals

Manager, Customer Success

Account Executive

• Achieve quarterly and yearly national advertising and brand partnership sales goals across MaxPreps and broader PlayOn portfolio
• Build impactful relationships within assigned market-specific holding cos, strategic agencies, and direct clients, including C-level stakeholders
• Operate alongside key internal departments to create unique and meaningful marketplace pitches that can help PlayOn stand out and win
• Establish strategies and roadmaps for supporting effective hunting (new business) and farming (renewals) opportunities

Senior Account Executive

Manager

• Drive measurable revenue growth across digital inventory through optimized pricing, demand allocation, and yield strategies.
• Improve CPMs, fill rates, and overall monetization efficiency across display, video, mobile, and CTV/OTT inventory.
• Increase programmatic revenue contribution through optimized auction dynamics, demand path efficiency, and deal structuring.
• Deliver accurate and reliable revenue forecasts in partnership with Finance, aligning yield strategies to company financial targets.
• Enhance forecasting accuracy and revenue performance through the application of AI-driven insights and predictive analytics.
• Improve inventory utilization to ensure maximum revenue delivery across monetization channels.

Senior Yield Manager, Digital Advertising

• Own the video product end-to-end, including live streaming, player technology, camera integrations, video quality, and in-stream experience
• Lead and partner with a team of engineers to deliver high-quality, reliable video experiences
• Drive measurable business outcomes such as subscriber retention, viewer engagement, and streaming cost efficiency
• Make it easy and compelling for schools and producers to stream events on the platform
• Elevate the viewing experience to delight and retain subscribers
• Balance technical depth, business impact, and customer needs in product decisions
• Build strong credibility with engineering by going deep on streaming architecture and systems
• Develop clear, data-backed business cases and influence executive stakeholders
• Partner closely with marketing and growth teams to drive adoption and usage, not just feature delivery

Senior Product Manager, Video

Operations

• Own full execution of all service visit types to all schools within an assigned region.
• Evaluate opportunities for preventative maintenance and improved technician routing by proactively reviewing system health and partnering with colleagues in Support, Advanced Client Operations (ACO), and Customer Success (CS).
• Coordinate service visits remotely with internal and third-party field service technicians to ensure technicians are onsite with correct equipment for all visits.
• Work with school contacts in assigned region to coordinate and schedule all service visits and create a positive customer experience for the school throughout the process.
• Coordinate with third-party lift companies to order, schedule, and call off lifts for venues that require a one; all of this should be done on time to ensure PlayOn does not accrue costs for unused lift time.
• Manage both Salesforce cases and work orders in a timely manner to ensure there is not a large backlog so that wait times for schools and technicians are minimal.
• Actively create, manage, and resolve large volumes of service visits and work orders to ensure timely completion and quality work by service technicians.
• Manage calendar of all planned service visits to ensure acceptable service levels to onsite technicians.
• Serve as the primary point of contact for the field service technician while they are on-site at a school - providing background on the issues and expertise on the Pixellot system.
• Provide troubleshooting support and assistance to the field service technician while they are on-site, assisting in diagnosing and resolving technical issues remotely.
• Maintain up-to-date records including, but not limited to, work order details, results, and communications with schools and technicians, using Salesforce and other internal systems.
• Update data records within Salesforce as needed based on new information provided by school or technician (e.g. school contact information)
• When spare parts are needed for a specified service visit, ensure the technician is adequately stocked, and if not, order parts through supply chain team.