Planned Parenthood Federation of America

Accountant

• Reporting to the Director of Accounting, you will play a crucial role in maintaining our financial health and integrity.
• Accurately record patient revenue, process bi-weekly payroll, and post weekly A/P invoices through platforms like Bill.com, while reconciling bank accounts and managing sub-ledgers.
• Serve as a key Finance resource for our grant administration and Development teams, preparing monthly grant releases, invoicing for clinical and educational programs, and reconciling donation revenue.
• Prepare monthly journal entries, maintain balance sheet reconciliations, and assist the Director of Accounting in ensuring all general ledger data is posted timely and accurately.
• Prepare internal reports for department heads to support budgeting and forecasting, recommend strategies to reduce costs, and assist with external reporting for audits and the Title X program.

Learning and Development

• Launch and support initiatives that allow PPHP to increase its scope and reach as it relates to education, training, and outreach efforts.
• Support the development and implementation of special projects and initiatives aimed to expand PPHP’s Education and Training division’s impact.
• Conduct continuous quality improvement projects related to PPHP’s lesson plans, including leading annual lesson plan audits as well as ongoing new lesson plan feedback and development.
• Develop, promote, and deliver sex education programs for youth and parents.
• Oversee Education and Training interns including weekly check-in meetings and managing special projects.
• Analyze internal and external data and maintain annual community mapping project to ensure health equity approach drives Education and Training programming.
• In collaboration with Director of Learning and Equity, ensure education, outreach, and training activities are rooted in an equity framework.
• Increase capacity for Education and Training division’s delivery of Spanish programs, including identifying tools to support Spanish content creation.
• Expand Education and Training division’s ability to provide sex education programming for youth and adults with developmental disabilities, including lesson plan development, relationship building with community partnerships, and identifying ongoing training and evaluation opportunities.
• Assist the Director of Education and Training in coordinating professional trainings for PPHP staff.
• Contribute to the development of grant/funding applications related to Education and Training.
• In collaboration with Director of Education and Training and Vice President of Education and Training, develop and implement evaluation models and quality improvement projects.

Education and Training Projects Coordinator

• Under the supervision of the Director, Education and Training, launch and support initiatives related to education and training.
• Support the development and implementation of special projects and initiatives for the Education and Training division.
• Conduct quality improvement projects related to lesson plans and develop educational programs.
• Oversee Education and Training interns and manage special projects.
• Analyze data and maintain community mapping projects to ensure health equity.
• Collaborate on equity framework for outreach and training activities.
• Increase capacity for Spanish program delivery and develop sex education programming for diverse audiences.

Assistant

• The media assistant is responsible for providing administrative support for the communications team's activities, monitoring and analyzing media coverage of relevant news and issues, distributing incoming media requests, leading the team’s daily tipsheet, maintaining press lists, and expanding Planned Parenthood’s reach in new media.
• This role will work with the advocacy communications teams to research, analyze, and create reports on media activities, and track earned media to collaboratively achieve desired goals.
• The media assistant will help identify external vendors working on innovative communications products, and manage these relationships; assist with media engagements with PPFA spokespeople as needed; and recommend ways to increase readership of the daily tipsheet and improve internal efficiencies.
• Monitors media inquiry phone line and email inbox, distributes media requests to appropriate staff, and ensures that incoming requests are followed up on.
• Helps track, compile, and circulate media coverage in English and Spanish to appropriate staff in real time, as well as compiles news clips into comprehensive daily summaries.
• Helps develop and maintain media lists and distribute press releases and other press materials through software systems and manually.
• Post media material to Planned Parenthood websites and organize electronic files.
• Helps draft and send the team’s daily tipsheet to reporters and other communications materials as needed.
• Schedules and coordinates conference call logistics and agendas for both internal calls and external calls with members of the media.
• Performs other duties as assigned.

Media Assistant

Claims Specialist

• Responsible for ensuring timely and accurate billing is submitted to the appropriate third-party payer.
• This role is responsible for PPCCC’s geographic area (Thousand Oaks to San Luis Obispo) health center billing.
• Validates charges from pending charges report, with EHR and PM systems within NextGen.
• Creates claims into Rosetta holding tank for processing to Claim Remedy.
• Identifies issues that need improvements and communicates with Center Director or Clinician.

Temp Claims Specialist

Accounting Manager

• Reporting directly to the Chief Financial Officer (CFO), you will be the driving force behind our financial reporting and accounting team.
• Lead, mentor, and set high standards for our dedicated accounting team, fostering a culture of professional growth, strong performance, and interdepartmental collaboration.
• Oversee day-to-day fiscal operations, including cash management, weekly payables, wire transfers, and health center cash handling procedures to ensure compliance and efficiency.
• Prepare accurate, timely monthly financial statements and analyze results to help leadership understand their data and make informed tactical decisions.
• Coordinate annual audits, oversee accurate tax filings, and ensure proper accounting treatment and compliance for restricted contributions.

Director of Accounting

Associate

• Assist the Development team in the implementation of fundraising activities
• Provide support to Chief Development Officer, Senior Director of Development, Director of Institutional Giving, and Director of Major and Individual Giving
• Maintain and improve the moves management system
• Ensure deadlines are met for major gift planning timelines
• Lead major gift appeal mailings
• Develop materials to support department goals
• Manage the annual Board Commitment Process
• Support the planned giving program
• Support the Development Data and Operations Manager with the gift entry process
• Track incoming major gifts and coordinate acknowledgement and stewardship activities
• Serve as the team expert on donor research
• Ensure timely and accurate reporting of gifts to the Illinois State Board of Elections
• Produce special letters and communications with major gift officers
• Coordinate administrative details associated with the Board of Directors’ participation in fundraising activities

Senior Development Associate

Compliance

• Serve as an Information Security & Technology (IS&T) Program Expert and Accreditor for the PPFA Accreditation & Certification Program, which works to assess and manage risks across the federation through routine evaluation of its affiliate and ancillary organizations.
• Responsible for PCI DSS compliance activities across the federation, ensuring that relevant internal controls are assessed and meet established information security, regulatory, operational, and reporting policies, regulations, and guidelines.
• Engage with the Information Security team, team members across the broader TSS division, the Accreditation & Evaluation Department (AED) team, Development, Finance, Office of the General Counsel, and third-party vendors.
• Evaluate security and technology systems, controls, and policies of affiliate and ancillary organizations, write reports that interpret assessment results and enumerate findings, develop and track corrective actions, and assess efficacy of risk mitigation activities performed by the affiliate or ancillary organization.

Associate Director, Regulatory Risk, Compliance, Accreditation

Patient Access Representative

• Participate in a team approach to the delivery of quality reproductive healthcare in accordance with Planned Parenthood’s policies and medical protocols.
• Support three (3) areas of medical center support operations - Front Desk, Patient Intake, and Clinical (Back Office).
• Manage patient communications by answering inquiries, scheduling appointments, verifying insurance, facilitating informed consent audio visits for abortion services, and coordinating care through appropriate routing.
• Ensure a high standard of customer service, accuracy, and confidentiality in all patient interactions.

Medical Care Assistant – Patient Access Representative

Human Resources

• Reporting to the Chief Experience Officer, the Human Resources Manager provides operational leadership for the Human Resources function.
• Responsible for leading day-to-day HR operations while ensuring consistent, legally compliant, and employee-centered Human Resources practices across the affiliate.
• Supervises a regional team of Human Resources Generalists responsible for delivering frontline HR support to managers and employees throughout the organization.
• Develops manager capability, oversees complex employee relations matters, leads labor relations correspondence and contract administration.
• Ensures consistent application of employment policies and collective bargaining agreements.
• Partners closely with the Director of Transformation to improve workforce outcomes through data-informed reporting and supervision.
• Focused on tactical execution and operational excellence.
• Encourages collaboration, accountability, and high-quality customer service within the HR team.
• Implements service standards, operational priorities, and performance expectations for the HR team while promoting accountability, collaboration, and continuous improvement.
• Oversees regional HR service delivery, ensuring equitable support across all health centers, administrative departments, and remote employees.
• Provides consultation and coaching to leaders and managers regarding all employment matters.

Human Resources Manager

• Assists in developing, coordinating and conducting departmental training programs, such as orientation and other onboarding training
• Ensures affiliate’s procedures meet internal and external quality standards
• Work with other staff to assure compliance in performance and procedures
• Provides clinical support to health center staff to maintain skills as needed and determined by the RQM manager
• Assist RQM Manager in facilitating quarterly auditing requirements and on occasion site visits to monitor clinical quality improvement and infection prevention standards for the agency
• Tracking and maintaining of training documentation on various elements of performance
• Assists in quality assurance activities, including accreditation prep, state statutes, local and national regulatory bodies (e.g. CLIA, OSHA, HIPAA) requirements
• Navigates lab requirements and specimen handling in accordance with standards and guidelines pertain to each individual lab
• Act as an ambassador of PPFA elements of performance by familiarizing and comprehending elements pertaining to service provision of Patient Services and Research Department
• Performs or participates in special projects as necessary to meet the goals and mission of the agency
• Designated affiliate trainer for injections and phlebotomy
• Assures infection control guidelines
• Other duties as assigned
• Periodic travel to affiliate locations may be required

Training Coordinator

Communications

• Senior Leadership: Serve as a key member of the Development leadership team, contributing to high-level decision-making and ensuring seamless alignment between communications, advocacy, and organizational priorities. Lead the development of an integrated communications strategy that elevates the organization’s brand and amplifies its impact statewide.
• Team Management: Build, mentor, and inspire a high-performing communications team, fostering an environment of creativity, collaboration, and continuous learning. Cultivate leadership within the team, empowering individuals to take ownership of projects and develop professionally.
• Crisis Communication: Lead crisis communications efforts, crafting rapid response strategies, managing high-pressure situations, and mitigating reputational risks while maintaining transparency and trust.
• Project Management: Manage timelines, budgets, and resources, ensuring projects are completed on schedule and within scope. Demonstrate exceptional ability to meet tight deadlines in a fast-paced environment, particularly during advocacy campaigns and crisis situations, while maintaining high-quality standards. Leverage project management tools like Asana to set clear expectations, track progress, and promote accountability.
• Content Creation: Oversee the creation of compelling, high-quality content, including press releases, op-eds, speeches, donor communications, case for support, campaign storytelling, talking points, social media, and multimedia assets. Ensure all communications are consistent, culturally competent, and aligned with Planned Parenthood’s brand identity and values.
• Media Relations: Build and maintain strong relationships with journalists, editors, and media outlets. Serve as a spokesperson when needed, proactively pitch stories, and manage media inquiries to ensure accurate, timely, and impactful coverage.
• Impact Measurement & Optimization: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of communication initiatives. Regularly analyze data, gather insights, and adapt strategies to enhance reach, engagement, and overall impact. Present results to leadership and stakeholders to inform decision-making.
• Advocacy and Electoral Communications: Oversee communication efforts related to electoral activities, including voter education and mobilization, candidate endorsements, and supporting Planned Parenthood’s related 501(c)(4), PAC, and SuperPAC entities.
• Marketing: Direct the marketing of Planned Parenthood of Michigan’s health and education services, managing vendor relationships and ensuring brand consistency.
• Internal Communications: Strengthen internal communication channels to ensure staff are informed, connected, and aligned with organizational goals. Foster a culture of transparency and engagement by coordinating internal newsletters, meetings, and other means of communication to enhance collaboration and team cohesion.
• Stakeholder Engagement: Cultivate and maintain positive relationships with other PPMI team members, stakeholders, partners, and community leaders to advance Planned Parenthood's mission and move collaborative projects forward.
• The above duties and responsibilities are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended at any time.

Senior Director of Communications

• Provide high quality telephone contact and assistance for clients regarding Planned Parenthood of Maryland (PPM) services
• Manage high volume of calls daily and prioritize any required follow-through
• Schedule appointments in Epic system according to PPM protocol
• Collect insurance information as appropriate and ensure patients are aware of estimated financial responsibility
• Provide accurate financial counseling for patients regarding their estimated cost of services
• Work as part of medical services team to meet established productivity standards

Call Center Associate, Bilingual Preferred

Vice President

• Reporting to the President and CEO, the Vice President of Government Affairs and Advocacy is a senior executive leader responsible for the political strategy, government relations, advocacy, and civic engagement of Planned Parenthood of Michigan (PPMI) and Planned Parenthood Advocates of Michigan (PPAM).
• This leader sets and directs the organization’s legislative and budget agenda, oversees all 501(c)(4) advocacy and electoral operations through PPAM, and positions the organization to protect and expand access to sexual and reproductive health care across Michigan.
• The Vice President leads the Government Affairs and Advocacy team, including the Senior Director of Government Affairs and the associate directors of constituency and field programs, and serves as a senior advisor to the CEO and Executive Leadership Team on political risk and opportunity.
• This leader will fully embody a commitment to race equity, evidenced in all interactions with colleagues, external stakeholders, and staff supervision.

Vice President – Government Affairs and Advocacy

Director

• Reporting to the Vice President of Government Affairs and Advocacy, the Senior Director of Government Affairs will be a key leader at Planned Parenthood Advocates of Michigan (PPAM), responsible for using expertise in politics, government relations, legislative processes, and advocacy to strengthen and leverage the organization’s political influence to pass a comprehensive policy agenda and to ensure that Planned Parenthood of Michigan (PPMI) is represented in the state budget.
• This leader directs the organization’s legislative, budget, and political strategy and ensures compliance across its 501(c)(3) and 501(c)(4) activities.
• Directs lobbying efforts for issues before the Legislature, state agencies, and the Governor’s office, in collaboration with the Vice President of Government Affairs and Advocacy and a contract lobbying firm.
• Develops and advances a comprehensive policy agenda that expands access to sexual and reproductive health care and education, addresses the social determinants of health, and ensures that all Michiganders can raise healthy, thriving families if and when they decide to.
• Cultivates and maintains positive relationships with elected officials, state agencies, local governments, the Governor’s office, and other stakeholders with influence over policy, funding, and regulatory decisions that impact Planned Parenthood.
• Builds and maintains strong partnerships with community leaders, advocacy organizations, and coalition partners to advance shared policy goals.
• Collaborates with the communications team to produce a legislative newsletter, policy explainers, talking points, committee testimony, and other materials.

Accountant

Education and Training Projects Coordinator

Education and Training Projects Coordinator

Media Assistant

Temp Claims Specialist

Director of Accounting

Senior Development Associate

Associate Director, Regulatory Risk, Compliance, Accreditation

Medical Care Assistant – Patient Access Representative

Human Resources Manager

Training Coordinator

Senior Director of Communications

Call Center Associate, Bilingual Preferred

Vice President – Government Affairs and Advocacy

Senior Director – Government Affairs