Pindrop

Financial Planning and Analysis

• Help build the next stage of our finance function—scaling planning, reporting, analytics, and decision support through stronger processes, better data, and practical AI-enabled automation.
• Enhance the financial operating system behind Pindrop’s next stage of growth — connecting financial planning, forecasting, SaaS metrics, cash visibility, and capital allocation into clear insights for the ELT, Board, and investors.
• Create forward-looking insights, partner across the business and G&A, and play a central role in fundraising, M&A, IPO readiness, and investor communications as Pindrop scales.
• Leverage AI-enabled workflows to automate manual reporting, improve forecast accuracy, surface performance risks faster, and help Finance scale with greater speed and precision.
• Lead the corporate planning cadence across monthly and quarterly forecasts, AOP, MRP, LRP, and base / upside / downside scenarios, using driver-based sensitivities to pressure-test growth, burn, hiring, margin, liquidity, and financing needs for the ELT and Board.

Corporate Finance Manager

• Own the GTM finance operating model — annual and long-range planning, forecasting, business reviews, and board reporting across Sales, Marketing, Customer Success, Partnerships, and RevOps — translating company growth, margin, and targets into function-level investment plans
• Build driver-based, scenario, and sensitivity models to evaluate trade-offs across hiring, coverage, GTM spend, pipeline generation, retention, customer profitability, and margin expansion
• Upgrade the GTM reporting and financial modeling infrastructure with agentic and AI-enabled workflows, automating data reconciliation, variance and anomaly detection, and recurring reporting to lift forecast accuracy and compress cycle time
• Own full-funnel pipeline and marketing ROI analyses. Connect demand generation to key outcomes—bookings, ARR, CAC payback, retention, and LTV—while surfacing funnel, velocity, and productivity levers
• Partner with Sales Operations and Revenue Operations on capacity, productivity, and forecast accuracy across ramp, quota attainment, pipeline coverage, territories, headcount, and compensation; recommend where to add capacity, improve productivity, or reallocate spend
• Own partnership finance across referral, reseller, marketplace, technology alliance, and SI/GSI motions; evaluate contract economics, pricing/packaging, incentives, revenue share, margin impact, risk, partner-sourced/influenced ARR, CAC payback, contribution margin, and long-term customer value
• Own customer and cohort economics across Customer Success, Professional Services, and Product: retention, NRR/GRR, cost-to-serve, renewal-risk, and expansion-propensity analysis.
• Analyze and forecast GRR, NRR, churn, expansion, renewal health, support capacity and ratios, implementation effort, onboarding cost, product usage, customer health, and expansion potential by segment, product, vertical, ARR band, use case, acquisition source, and customer profile.
• Build unit economics analyses and business cases across CAC, payback, LTV, Magic Number, sales productivity, contribution margin, pricing, packaging, discounting, deal economics, partner economics, market expansion, and new GTM motions.

GTM Strategic Finance Manager

Engineering Manager

• Lead the strategy, execution, and day-to-day engineering operations for a key Protect domain, with a focus on reliability, delivery quality, and technical health.
• Manage, mentor, and grow a team of engineers, building a culture of ownership, continuous improvement, and strong technical execution.
• Stay close to the architecture and implementation details, moving comfortably between planning, technical design, and operational problem-solving when needed.
• Partner with Product, Research, SRE, and adjacent engineering teams to prioritize work, remove bottlenecks, and deliver scalable solutions in a multi-cloud environment.
• Strengthen engineering fundamentals across your area, including observability, incident response, quality practices, CI/CD, and team operating cadences.
• Use data, metrics, and technical judgment to identify systemic issues, improve team effectiveness, and raise the bar on execution.

Senior Manager, Software Engineering

Full-stack Engineer

• Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products.
• Integrate and optimize voice network systems—including SIP, VoIP, telephony hardware/software, and cloud-based voice services—for reliability, scalability, and security.
• Collaborate closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features.
• Design and maintain robust enterprise and carrier-grade voice infrastructure supporting high-security, high-availability environments.
• Deliver architectural improvements, optimizing for performance and onboarding new platforms or vendors.
• Stay at the forefront of emerging threats in voice security and develop strategies to address them.
• Use workflow automation engines, monitoring, and deployment tools to enhance system resilience and efficiency.
• Troubleshoot, diagnose, and resolve complex voice and networking technical issues.
• Contribute to cross-team technical reviews and best practice dissemination.

Senior Voice Engineer

Product Manager

• Architect and own the multi-year strategy and vision for the Pindrop Platform, aligning Product, Engineering, and Executive Leadership around long-term platform priorities and business outcomes.
• Define how shared platform capabilities — including AI/ML services, APIs, integrations, observability, identity, security, entitlements, orchestration, and configuration management — evolve to support enterprise-scale growth.
• Drive prioritization across foundational platform investments, customer-facing platform services, and innovation initiatives while balancing scalability, reliability, security, and cost optimization, while establishing platform governance models, product operating frameworks, and execution standards to elevate consistency.
• Collaborate with GTM leadership to define commercialization strategies, positioning, messaging, packaging, and launch plans for customer-facing platform capabilities.
• Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
• Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.

Director, Product Management

Social Media Manager

• Execute the social media strategy across LinkedIn, Meta, and X by treating LinkedIn as a revenue engine that converts high-intent traffic into demos.
• Manage the social content calendar in partnership with PMM, PR, and Design to ensure every update directly supports our go-to-market objectives.
• Drive our social media executive voice initiatives by ghostwriting authoritative, high-signal content for the C-suite that advances our product narrative.
• Prioritize social media engagement on conversations that matter, ensuring Pindrop adds value to threads with the highest potential for inbound interest.
• Quantify social media performance by reporting on pipeline influence and share of voice to prove revenue impact rather than settling for vanity metrics.
• 15% Travel to key industry events and conferences to build relationships and represent Pindrop.
• Maintain availability for strategic communication to support urgent cross-functional initiatives.
• Elevate our long-term social strategy by tracking platform shifts and algorithm changes to ensure Pindrop remains at the forefront of the security conversation.
• Establish the editorial best practices that govern our brand voice, ensuring every asset we ship is unmistakably authoritative and high-signal.
• Maintain an uncompromising quality bar by reviewing every piece of content before it goes live to ensure it meets our rigorous standards for strategic impact.
• Continuously adapt our approach by monitoring industry trends, new platform capabilities, and competitor activity, so our social program stays ahead of the market.
• Cultivate security practitioners with genuine credibility to ensure the long-term success of our influencer programming efforts.
• Define the influencer programming structure by establishing clear partnership criteria and measurable outcomes that guarantee the program scales.
• Expand our reach into new prospect pools by overseeing the coordination of influencer programming for co-created content, podcasts, and events.
• Ensure seamless collaboration between influencer programming, PR, and Analyst Relations to avoid overlap while maintaining a laser focus on practitioner awareness.
• Transform target customer/prospect engagement into a predictable source of inbound pipeline through your digital community-building efforts.
• Improve analytics and insight definition by setting appropriate KPIs for every program and linking every activity directly back to revenue generation.
• Utilize analytics and insight dashboards as your primary instrument for giving stakeholders the data visibility needed to make strategic decisions.
• Surface what works, identify failures, and pivot strategy before results lag through regular analytics and insight reviews.

Lead, Social Media & Influencer Marketing

Sales

• Manage a diverse team of sellers including: Strategic Account Executives, Strategic Account Managers, and Commercial Account Executives to ensure all quotas and objectives are met or exceeded
• Build strategies to generate and grow new license revenue in assigned accounts and territories
• Utilize solution-selling and value-added, ROI driven methodologies to sell enterprise fraud risk and authentication solutions.
• Develop and maintain sales plans and strategy to deliver annual sales targets.
• Execute each sales activity in accordance with Pindrop’s sales process which includes opportunity identification and qualification, solution proof of concept, development of business case and ROI, pricing and license development, negotiation and contract signing process.
• Collaborate with Pindrop sales engineers and analytical teams to oversee proof of concepts and construct results presentations.
• Disciplined and accurate forecasting and reporting of opportunities and all sales activities within Salesforce.
• Acquire and integrate industry and market knowledge related to the competitive landscape, emerging fraud risk trends and technologies in order to successfully sell.
• Present full solutions and conduct product demonstrations for customers.

Director, Strategic Sales

DevOps Engineer

• Own the DevOps roadmap across CI/CD, infrastructure automation, release workflows, and environment management with a clear focus on engineering velocity, reliability, and operational efficiency.
• Lead the DevOps team while partnering closely with Engineering, SRE, Platform, and Product teams to remove production bottlenecks and raise automation standards across the organization.
• Cultivate resilient multi-cloud practices across AWS and GCP, driving infrastructure as code (IaC), Kubernetes-based delivery, and modern operational tooling.
• Strengthen observability, uptime discipline, and incident response while leading cloud cost and capacity optimization efforts as our platform scales.
• Cultivate team capabilities, manage project plans, and build a high-accountability engineering culture that scales fluidly with company needs.
• Evaluate and implement AI powered DevOps tools to improve deployment, monitoring, and incident response processes.
• Leverage AI and machine learning solutions for predictive analytics, anomaly detection, capacity planning, and root-cause analysis.
• Establish governance, security, and compliance standards for AI enabled infrastructure and operations.
• Monitor emerging AI technologies and identify opportunities to improve operational efficiency and reduce manual effort.

Senior Manager, DevOps

• Design, develop, test, deploy, and monitor high-performance backend services and APIs using Go and Python, with an emphasis on secure, low-latency authentication and identity workflows.
• Build and maintain cloud‑native services across AWS and GCP (e.g., S3, DynamoDB, Kinesis, IAM) with a focus on reliability, scale, and secure production operation, including data pipelines that feed downstream ML and risk models used in authentication decisions.
• Deliver features and enhancements through the full software development lifecycle, including implementation, automated testing, deployment, and operational support, using CI/CD and infrastructure‑as‑code practices.
• Tackle complex software engineering problems in authentication, identity, and fraud prevention—contributing to architecture decisions, threat‑aware design, and continuous improvement of engineering best practices across the team.
• Integrate and consume AI/ML capabilities (for example, model-backed risk scores, deepfake detection signals, or ML‑driven policies) by collaborating with Research, MLOps, and Protect/Passport teams, and help productionize these models into scalable, observable services.
• Use observability and diagnostics tooling (metrics, logging, tracing, dashboards) to troubleshoot production issues, reduce alert noise, and systematically improve reliability and latency for authentication journeys.
• Partner closely with software engineering, test engineering, research, product, Protect, Passport, and Core teams to deliver new capabilities and improve existing ones, including AI‑enhanced identity and fraud experiences for customers.
• Participate in the team’s on‑call rotation, including helping cover after‑hours alerts as we expand distributed support coverage for our customer‑facing authentication platform.
• Contribute to documentation, runbooks, and design reviews that clarify how authentication services behave, how AI/ML components are used safely, and how other engineers should integrate with the platform.

Senior Software Engineer – Authentication

Business Development Rep

• Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Pindrop products
• Generate new business opportunities to fuel our growth
• Create and prioritize strategic target account lists within a defined territory
• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
• Conduct high-level conversations with senior executives in prospect accounts
• Achieve monthly quotas of qualified opportunities and closed business

Business Development Representative

People Operations

• Own the design, standardization, and continuous improvement of global onboarding, offboarding, and employee lifecycle workflow processes for employees and contractors
• Build and maintain process documentation: every workflow, SOP, and operational standard is documented, version-controlled, and accessible
• Identify and prioritize automation opportunities across People Operations workflows, partnering with the UKG Ready Specialist and cross-functional stakeholders to reduce manual effort, improve accuracy, and increase scalability.
• Partner with HRBPs, functional leaders, and the UKG Ready Specialist to ensure processes are aligned with business needs and executed consistently across the organization
• Evaluate and recommend practical uses of AI and automation within People Operations while ensuring appropriate governance, privacy, and compliance controls.
• Ensure processes are built for scale — designed to support a 500-person organization even when we are at 325
• Establish and enforce process standards across the People Operations team, in partnership with functional owners
• Provide day-to-day operational leadership and guidance to the team — the person others come to when a process is unclear, a system is behaving unexpectedly, or an edge case needs a decision.

Senior Manager of People Operations

Research Scientist

• Conduct research to develop new functionalities and improve existing technologies for real-time video processing and meeting analytics.
• Design, implement, and evaluate deep learning algorithms related to video processing, face recognition, and video deepfake detection.
• Design, develop, and maintain internal research packages to train and test ML models, ensuring absolute reproducibility and computational efficiency.
• Partner closely with research engineers and engineering teams to help deploy research models and tools into production environments.
• Participate in cross-functional team meetings, contribute to regular research and code reviews, and publish patents and peer-reviewed papers in top computer vision, audio, and speech conferences.

Research Scientist II

• Drive forward-looking research that advances Pindrop’s core technologies in audio-visual deepfake detection, synthetic media identification, and real-time video processing.
• Design, implement, and evaluate novel machine learning and computer vision algorithms tailored for video data and meeting analytics.
• Partner closely with engineering teams to transition complex research prototypes and tools into efficient, production-ready systems across multiple platforms.
• Maintain high standards for model reproducibility, publish patents, and author peer-reviewed papers for top-tier computer vision, machine learning, and speech conferences.
• Act as a technical authority by conducting code and research reviews, mentoring junior researchers, and utilizing empirical data to influence product strategy.

Senior Research Scientist

• Design, develop, test, deploy, and monitor high-performance services and APIs.
• Develop applications in Golang and Python on top of a modern cloud-focused platform.
• Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3, as well as GCP native products.
• Deliver production-ready code from start to finish.
• Review code to maintain quality with an eye towards performance, scale, and security.
• Work in a cross-functional environment composed of software engineers, test engineers, research scientists, and product managers.
• Identify and evaluate new technologies for implementation.
• Contribute to improving software engineering best practices.
• Part of an on-call rotation with night/weekend work required.

Senior Software Engineer – Pulse

Frontend Engineer

• Pindrop.com is going through a full rebrand, and we’re rebuilding the site for the AI era
• You set the technical foundation, shape the strategy, and ship the work
• You treat AI as infrastructure, not novelty
• You report to the VP of Brand & Community
• You’ll own our digital experience as a performance-driven system, responsible for its architecture, performance, and conversion effectiveness
• Pindrop.com: architecture, performance, uptime, every page that ships
• You build for the humans visiting today and the AI agents already crawling the web
• You own on-site conversion across demo, content, and product journeys
• You build dashboards people use to decide, not just look at
• Underperformance gets surfaced with a recommendation, not a shrug