Philips

Account Manager

• Manages and grows FM business within an assigned territory by driving revenue, executing contracts, and building strong customer partnerships.
• Execute the territory FM sales strategy, aligning daily activities with regional and national objectives.
• Drive revenue growth, pipeline development, forecasting accuracy, and contract pull-through across assigned hospital and Integrated Delivery Network accounts.
• Build and manage long-term customer relationships, engaging multiple stakeholders to understand needs and deliver value-based solutions.
• Support and execute contract implementation and compliance, coordinating with cross-functional partners to ensure pricing accuracy, utilization, and customer satisfaction.
• Analyze territory and account performance, market dynamics, and customer trends to prioritize opportunities and drive growth.
• Travel within the territory is required.

Sales, Account Manager – Fetal Monitoring

• Define and own the ESAM strategy, governance, and operating model
• Establish an ESAM Program Office/COE with ESPP and Enterprise Strategy to standardize practices
• Design and lead the Customer Engagement Process (CEP) from discovery through impact measurement
• Build and deploy enabling assets — account planning tools, solution repositories, insights platforms
• Align and orchestrate cross-functional teams (Sales, Marketing, Finance, Service) and advise ESS leadership
• Define ESAM role competencies and learning journeys with Enterprise Education & Enablement

Director, Enterprise Strategic Account Management Programs

Therapist

• participating in the entire contract lifecycle
• ensuring compliance with company standards and legal requirements
• drafting, reviewing, and revising various client-facing contracts
• generating contracts from standardized contract templates
• interfacing with corporate stakeholders and cross-functional teams
• identifying and addressing commercial, financial, legal, and operational issues
• collaborating with various partners
• preparing RFP responses
• proactively making recommendations to management

Contracts Manager – Image Guided Therapy Devices

• Drive sales growth and expanding market presence for Philips’ Clinical Measurements portfolio.
• Demonstrate deep product expertise by effectively selling medical consumables and sensors.
• Drive end-to-end contract development for key consumable categories including ECG, SPO2, NIBP, and etCO2.
• Execute strategic initiatives by partnering with cross-functional teams to advance plans at the Integrated Delivery Network (IDN) level.
• Build comprehensive business plans that align to quota goals and promote balanced selling across core consumable categories.
• Manage a healthy sales funnel in Salesforce (SFDC), using metrics and performance indicators to forecast accurately and consistently meet targets.

Sales Account Manager, Clinical Measurements – Pennsylvania

Consultant

• Meet or exceed assigned AOP for equipment and revenue annually
• Provide pre-sale and post-sale product support and customer follow up maintenance for the entire CV Ultrasound Product portfolio
• Work directly with partnered CV Ultrasound Account Manager(s) to schedule and perform product demonstrations
• Work closely with partnered CV Account Managers to ensure Philips is selected as clinical vendor of choice
• Exhibit superior technical, clinical and presentation skills

Clinical Solution Consultant – CV Ultrasound

• Manage and grow FM business within an assigned territory by driving revenue
• Execute the territory FM sales strategy, aligning daily activities with regional and national objectives
• Drive revenue growth, pipeline development, forecasting accuracy, and contract pull-through
• Build and manage long-term customer relationships
• Support and execute contract implementation and compliance
• Analyze territory and account performance, market dynamics, and customer trends

Sales Account Manager – Fetal Monitoring

• driving sales growth and expanding market presence for Philips’ Clinical Measurements portfolio
• demonstrating deep product expertise by effectively selling medical consumables and sensors
• managing a healthy sales funnel in Salesforce (SFDC)

Clinical Measurements Account Manager, Sales

Designer

• Performing the translation of a services blueprint into organizational designs and scaling-up approaches
• Match needed organizational requirements as designed for the specific new services offering
• Responsible for requirements design and development of an organizational structure
• Validate that designed organization and scaling processes will perform in line with the set requirements
• Ensure operational staff is able to perform designed interactions according to designed processes
• Analyze different scenarios and/or organizational designs to ensure integral optimized designs

Services Delivery Design Process Expert

Customer Success Manager

• Oversee the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring ecosystem
• Drive tangible clinical, operational, and financial improvements by working closely with stakeholders
• Ensure customers achieve full adoption and optimization of the complete monitoring solution
• Develop and manage a unified, data-driven customer success and outcomes roadmap
• Collaborate with Sales, Services, and Solutions & Delivery teams to guarantee seamless project delivery

• Overseeing the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring (HPM) ecosystem.
• Driving tangible clinical, operational, and financial improvements by working closely with clinical, operational, technical, and executive stakeholders.
• Ensuring customers achieve full adoption and optimization of the complete monitoring solution—covering bedside and transport monitors, central stations, mobility and notification tools, clinical decision support applications, and interoperability components.
• Developing and managing a unified, data-driven customer success and outcomes roadmap across both strategic partnerships and traditional HPM service models, while expanding Philips’ presence within the account.
• Collaborating with Sales, Services, and Solutions & Delivery (S&SD) teams to guarantee seamless project delivery and partners with Sales to secure renewals, grow existing agreements, and transition customers to higher-value offerings, addendums, and broader Philips portfolio adoption.
• Serving as a trusted advisor, linking customer objectives to Philips’ comprehensive monitoring and enterprise portfolio, including diagnostic cardiology, software solutions, interoperability capabilities, and emerging innovations.

• Directing the end-to-end outcomes strategy for Philips’ largest U.S. monitoring customers.
• Acting as a senior customer-facing leader and trusted advisor.
• Championing full utilization of the Hospital Patient Monitoring ecosystem.
• Aligning customer success plans with data-driven insights.
• Collaborating closely with Sales, Services, and Solutions & Delivery.
• Proactively identifying opportunities to expand existing agreements.
• Managing, coaching, and developing Customer Success Managers.
• Setting clear performance expectations, KPIs, and accountability frameworks.
• Fostering a culture of accountability and collaboration.
• Implementing repeatable processes, governance structures, and outcome measurement standards.

Customer Success Leader

Operations

• definition, implementation, and adherence of internal standards governing clinical resources and processes across the commercial lifecycle
• bring consistency, quality, and predictability to how clinical expertise is deployed
• define and maintain internal standards for clinical roles, engagement models, and processes across sales support, delivery, and customer success
• establish clear expectations for how clinical resources support customers
• ensure clinical standards align with regulatory requirements, quality expectations, and enterprise efficiency objectives
• develop KPIs, dashboards, and review mechanisms to measure adherence to clinical standards
• identify variation, risk, or breakdowns in clinical processes and partner with functional leaders to address root causes
• clarify roles and responsibilities for clinical resources in pre-sales, implementation, post go live support, and customer success
• support rollout of clinical standards through playbooks, training materials, and field enablement

Senior Manager, Clinical Standards & Operations

• Leading the delivery of Image Guided Therapy (IGT) clinical education
• Delivering engaging onsite clinical services solutions, education, and training
• Guiding customers in testing workarounds and clinical integration
• Ensuring site readiness through collaboration with local teams
• Providing excellent customer experience for onsite training and communication
• Leading the learning experience through consultation and collaboration

Clinical Education Delivery Consultant – IR/CV

Manager

• spearheading the creation and execution of business solutions
• Develop and execute comprehensive business solutions strategy
• Stay updated with emerging technologies and industry trends
• Define project scopes, objectives, timelines, and budgets
• Collaborate with key stakeholders
• Drive organizational change and promote a culture of continuous improvement

Senior Manager, Strategic Programs

Project Manager

• Manage multiple implementations that vary in scope, size, and complexity
• Ensure a stellar customer experience guided by the statement of work
• Coordinate, lead, and motivate a diverse cross-functional team
• Ensure site readiness and adherence to project timelines
• Advise on project plan and responsible for daily updates on project status and activities

Sales, Account Manager – Fetal Monitoring

Director, Enterprise Strategic Account Management Programs

Contracts Manager – Image Guided Therapy Devices

Sales Account Manager, Clinical Measurements – Pennsylvania

Clinical Solution Consultant – CV Ultrasound

Sales Account Manager – Fetal Monitoring

Clinical Measurements Account Manager, Sales

Services Delivery Design Process Expert

Customer Success Manager

Customer Success Manager

Customer Success Leader

Senior Manager, Clinical Standards & Operations

Clinical Education Delivery Consultant – IR/CV

Senior Manager, Strategic Programs

Customer Project Manager