Philips

Marketing

• Manage a multi-vendor customer services portfolio covering maintenance, connectivity, education, parts, optimization
• Gather and analyze market and customer insights to define target segments and inform strategy
• Develop and execute marketing plans and sales enablement programs to drive lead generation and measurable revenue growth
• Centrally create and maintain customer-facing content, quoting tools, pricing/discount guidelines, and service agreements
• Collaborate across services marketing, field teams, sales, finance, legal, back-office and global stakeholders to monitor performance.

Business Marketing Manager – Multi-Vendor Services

Clinical Specialist

• Provide clinical customer support as the clinical application knowledge expert
• Facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products
• Serve as a clinical resource to Philips HPM customers
• Work closely with field service, sales, and project management organizations during implementation
• Understand customer goals and develop plans for clinical solutions support
• Manage clinical aspects of implementation, including assessing workflows and creating education plans
• Support first customer use and encourage ongoing adoption of change
• Troubleshoot and solve problems related to technical implementations

Critical Care Nurse – Clinical Specialist, Patient Monitoring

Administrative Assistant

• Lead the Problem Management Office for North America Support
• Drive a proactive, prevention-focused approach that eliminates recurring customer issues
• Establish and govern problem management standards, including root cause analysis, known error records, corrective action planning, change coordination, knowledge management, and audit-ready documentation
• Track corrective actions from identification through implementation and validation
• Lead and mentor Problem Managers and Problem Analysts
• Provide executive-level reporting on systemic risks, prevention initiatives, backlog health, and organizational progress
• Participation in critical escalations and governance activities outside of standard business hours may be required

Senior Manager, Problem Management Office

Therapist

• achieving sales of all applicable disposable products and services in assigned territory
• assisting in advancing revenue and market position
• managing activity, development, and launch-product goals with Clinical Specialist partners and Market Development Managers
• partnering with customer contacts across the hospital or clinic, discovering new opportunities for product expansion

Sales Territory Manager – Peripheral – Image Guided Therapy Devices

Solutions Engineer

• Lead Solution Operations activities for complex new business offerings
• Support Solution Operation activities and process improvement efforts
• Define and Document process steps and control points
• Facilitate the booking activities for hardware and software components
• Manage complex, phased agreements ensuring accurate pricing and invoicing
• Monitor accurate installation base records and manage escalation of commercial issues
• Drive adoption of AI-enabled tools and process improvements

Solutions Orchestration Manager

• Meeting or exceeding monthly orders volume for full portfolio, including Imaging Systems, Ultrasound, Multi-Vendor Services, POS, billable Conversions, warranty conversions, clinical education and Performance Bridge
• Understanding and managing the business and driving the execution of account-based sales plans and account strategies to achieve assigned targets
• Identifying opportunities that benefit the customer by listening attentively and adjusting to fit the audience and the message
• Collaborating with cross-functional partners and Zone Leadership to own the service forecast and gain sales strategy alignment
• Utilizing Salesforce.com CRM, Excel to accurately forecast, effectively ensure data integrity, generate timely accurate quotes and drive success rates

Sales Account Manager – Service Solutions, Great Plains

• Meet or exceed assigned AOP for equipment and revenue annually
• Provide pre-sale and post-sale product support and customer follow up maintenance for the entire CV Ultrasound Product portfolio
• Work directly with partnered CV Ultrasound Account Manager(s) to schedule and perform product demonstrations, both onsite and virtually
• Post product demo, work closely with partnered CV Account Managers to ensure Philips is selected as clinical vendor of choice
• Exhibit superior technical, clinical and presentation skills

Clinical Solutions Consultant, CV Ultrasound

Sales

• Managing the assigned region to meet or exceed order volume and revenue targets
• Ensuring Account Managers and Account Executives work together synergistically
• Developing a Regional Sales Strategy
• Responsible for funnel, forecast, regional profitability and AOP performance
• Developing effective coaching skills to create a high performing team
• Maximizing the customer experience by presenting a coordinated and efficient approach to the customer

District Sales Leader

• Apply advanced clinical and technical knowledge to provide authoritative guidance and support
• Communicate technical and clinical concepts clearly to diverse audiences
• Deliver comprehensive training sessions, demonstrations, and presentations
• Assess complex customer needs through in-depth consultations and needs analysis
• Develop customized implementation strategies aligned with clinical goals
• Adapt clinical applications to diverse healthcare settings
• Develop educational resources and training materials for specific clinical specialties
• Collaborate with customers to enhance user competency
• Analyze clinical workflows and operational procedures for efficiency
• Complete documentation and reports related to application implementations
• Comply with project timelines and milestones

Clinical Applications Specialist, CT

DevOps Engineer

• Configure, support, and maintain physical and virtual infrastructure for development and testing environments
• Provision and manage build, test, and deployment environments while developing automation
• Design, implement, and maintain CI/CD pipelines, source control workflows, and automated build and deployment processes
• Monitor system health and analyze infrastructure and pipeline metrics

Consultant

• Provide technical recommendations that best suit the environment based on customer requirements
• Support the transition from a break fix operating model to a customer solutions focused operating model
• Drive continuous improvement of implementation methodology and service offerings
• Actively support to implement service strategies to achieve customer loyalty
• Collaborate with a diverse team of internal and external resources to include clinical, sales, and service partners
• Coordinate project resources and tasks
• Perform administrative duties within established Philips, State, and Federal regulatory requirements
• Adhere to established training, quality, and safety requirements
• Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment
• Provide a technical review of system configuration to ensure system performance during implementations
• Diagnose and resolve electronic, networking, and mechanical problems
• Travel across the specified geography is required, with average driving time of 1-4 hours daily and occasional overnight stays

Technical Consultant – Central/Northeast Pennsylvania

Customer Support

• Represent Philips’ VeriSight Pro 3D ICE to Interventional Cardiologists and Electrophysiologists
• Build and provide technical and clinical product support to health care providers
• Partner with Regional & Territory Managers to meet business objectives
• Maximize hospital stakeholder engagement pre/intra/post case support for educational awareness and support
• Evaluate new products and provide clinical feedback

Sales Support, Clinical Specialist – VeriSight 3D ICE

Account Executive

• Serve as the C‑level strategic lead and single national point of contact for Tier 1–2 IDN HQ accounts
• Act as a trusted advisor by providing market insights to help the account meet its goals
• Identify and develop growth opportunities by analyzing contracts and care gaps
• Lead deal execution: align and coach the sales team, negotiate and oversee contracts/renewals/compliance
• Maintain account performance (funnel, forecast, AOP), retain/build toward full Philips portfolio adoption

Sales Executive, Enterprise Client

Clinical Research

• Drive clinical innovation by identifying emerging customer needs
• Partner with clinicians and researchers to co-create new ideas and technologies
• Shape CT business strategy through clinical prototypes and innovation roadmaps
• Build and lead strategic collaborations with clinical experts and research partners
• Generate clinical evidence through research partnerships and sponsored trials
• Serve as a clinical thought leader by providing market insights and communicating value propositions

Clinical Scientist – Computed Tomography

General

• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs
• Understand the customer's business and competitive environment; generate service revenue
• Actively participate as a member of the regional work team; work to improve team processes and identify training gaps
• Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learn new tools)
• Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems)
• Travel across the specified geography is required; average driving time is 1-4 hours daily and may exceed 50% at times