Perk

Manager

• Be the leader of MICE Specialists and engage the members of your team:
• Conduct weekly 121s with the team to ensure continued success in target achievement
• Setup monthly development objectives for the sales team.
• Review the performance of your team members.
• Coach & mentor a world-class Sales team: Have a strong focus on constant skill development of the MICE team.
• Identify individual and team training needs.
• Onboard and train new salespeople.
• Have an in-depth and detailed understanding of Perk products to provide mentorship for your MICE team confidently.
• Develop specific training sessions based on needs.
• Act as a consultant to your direct reports

MICE Team Manager

Events

• Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams.
• The Senior MICE Specialist will be responsible for managing predominantly mid-scale projects and moderate-yielding opportunities, with a primary focus, but not limited to, supporting SMB and mid-size Perks accounts globally.
• Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation and contract sign-off, including site inspections where appropriate.
• Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner;
• Supporting sales conversations in conjunction with Sales Executives and Account Managers for discovery purposes and helping potential customers understand our services;
• Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities;
• Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process;
• Processing responses to clients within the companies agreed service level agreements;
• To be aware of and act in accordance with all Company Quality Standard and Procedures;
• To actively get involved in the process operated by the company and make suggestions on possible improvements;
• To maximise on every opportunity, generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability;

Senior Event Sales Specialist

Account Manager

• Lead negotiations with hotel chains and independent properties to secure competitive corporate rates and preferred agreements for Perk clients
• Support Account Managers with client hotel strategies and deliver internal training sessions on market trends and global ADRs
• Analyse booking data, market demand, and performance trends to inform sourcing decisions
• Manage direct negotiations across key markets and global hotel groups
• Manage the full RFP lifecycle: supplier selection, bid analysis, negotiations, acceptances, rate loading, and final recommendations
• Provide strategic recommendations to enhance programme performance and value
• Support compliance tracking and reporting
• Collaborate with internal teams (Product, Account Management, Sales) to ensure successful implementation
• Build and maintain strong relationships with key hotel chains and accommodation providers
• Manage selected regional supplier partnerships where required
• Support broader hotel partnership initiatives, including preferred agreements and team objectives

Hotel Supplier Partnerships Manager

Consultant

• Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
• Arrange travel (domestic and international) for the NAM team’s most strategic customers; including flights, car rentals, and hotels.
• Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
• Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
• Undertake travel reservations and amendments for Perk customers, prioritizing customer service and booking accuracy.
• Proactively maintain and develop client relationships, offering support throughout the entire travel process.
• Provide suitable travel options and suggestions to meet client requirements.
• Ensure all service level agreements are met and actively maintain the GDS queues.
• Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
• Support the Team Leader and collaborate with colleagues to maintain a high level of service.

Senior Business Travel Consultant – GDS

• Work in Amadeus to support our B2B customers in their Business Travels
• Liaise with suppliers and partners to resolve booking issues
• Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries and requests
• Resolve problems by applying established Perk policies, procedures and tactics, and also by thinking out of the box when anything established is not enough
• Addressing, preempting and solving problems - You are an owner and anticipate issues before they come your way!
• Document and share customer feedback to help refine service delivery.
• Support the team in achieving retention and satisfaction goals specific to the NAM market.
• Help define and establish best practices together with the rest of the team in sales, operations and customer care
• Stay up-to-date with new features and product launches in Perk - there are lots, so be prepared for some serious innovation!

Business Travel Consultant – GDS

Account Executive

• Implement strategy & tactics to reach or exceed all team quotas
• Collaborate closely with our Partnerships team to integrate global partnership strategy and any local partnerships into the workflow of your team
• Work in collaboration with your VP Sales, fellow sales managers, critical support functions to define the forecast and resourcing
• Align regularly with leaders of Account Management to define resourcing for the Account Management team and create fusion across Sales, Implementation, and Account Management
• Accurately forecast monthly, quarterly, and annual targets
• Hold weekly 1:1s to design and facilitate team meetings/training sessions
• Recruit, develop, manage, coach, and mentor a world class Sales team for Perk US.
• Develop in-depth and detailed understanding of Perk products and GTM strategy to confidently provide mentorship for your sales team
• Motivate at both the team and individual levels, building a strong culture of high performance, constant training and support among all team members
• Build reports for senior leadership regarding your team, sector and market
• Input on the overall strategy for TK US and the global company
• Leverage Demand Gen and Marketing resources to optimize the existing lead funnel & drive lead generation

Senior Sales Executive Manager, SMB

Sales Development Rep

• Conduct structured discovery conversations with existing Perk account contacts to uncover current events spend, upcoming programmes and unmet needs.
• Map stakeholder landscapes within accounts, identifying who owns MICE and events budgets, who influences decisions and where Perk Events currently has no footprint.
• Build and maintain an opportunity pipeline sourced entirely from existing Perk accounts, tracked in CRM (Salesforce) with accurate forecasting and data hygiene.
• Proactively identify seasonal triggers (team off-sites, sales kick-offs, client entertainment, awards, product launches) and engage accounts ahead of planning cycles.
• Articulate Perk Events value proposition and MICE capability - venue sourcing, event management, incentive travel, conferencing, etc. - clearly and convincingly to account stakeholders at all levels.
• Qualify and brief events leads internally, ensuring a smooth handover to the Perk Events conversion team with full context on client requirements and expectations.
• Position Perk Events as the natural home for an account's full events calendar, not just individual transactions.
• Build genuine, multi-threaded relationships within accounts, going beyond the day-to-day contact to engage senior decision-makers and budget holders.
• Act as the bridge between existing commercial account relationships and the events/MICE proposition, working closely with Account Managers to ensure joined-up client engagement.
• Own and manage your pipeline in CRM, maintaining accurate stage progression, deal values and qualification
• Report weekly on activity metrics, pipeline health and pipeline generation against target
• Share market intelligence and client feedback with the wider Events and Commercial teams to inform product development and go-to-market strategy.

Sales Development Representative - Perk Events

• Oversee the day-to-day operations of the Barcelona HQ and US offices, including maintenance, cleaning, and workplace services.
• Develop and implement policies, procedures, and best practices for facilities management.
• Conduct regular inspections and audits to ensure facilities meet the highest standards.
• Proactively identify and resolve operational issues to ensure seamless workplace operations.
• Partner with Internal Communications to keep employees informed about key facilities updates.
• Deliver a 7-star workplace experience across all hubs, ensuring our offices are functional, welcoming, and inspiring.
• Oversee the overall look and feel of the offices, including workspace layouts, interior design, branding, and workplace amenities.
• Manage services such as catering, snacks, beverages, coffee stations, and workplace supplies.
• Support the Community Experience team in organizing internal events and initiatives that bring Perk’s culture to life.
• Develop and implement sustainability initiatives to improve environmental performance.
• Drive programs focused on energy efficiency, waste reduction, and reducing carbon footprint.
• Track and report on environmental metrics and ensure compliance with regulations and standards.
• Promote sustainability awareness across the organization.
• Implement local security strategies aligned with Perk’s global security framework.
• Oversee security vendors and ensure proper functioning of security systems including CCTV, alarms, and access control.
• Monitor and report on security performance and compliance.
• Lead and support a distributed team including Workplace Specialists in Barcelona, Boston, and Chicago, and a Receptionist in Barcelona.
• Foster a collaborative environment focused on delivering exceptional workplace experiences.
• Build strong partnerships with key vendors and service providers.
• Manage contracts and vendor relationships across services including security, cleaning, maintenance, and facilities.
• Coordinate vendors and contractors for repairs, renovations, and maintenance.
• Ensure compliance with health, safety, and environmental regulations.
• Collaborate closely with the TechOps team to implement and support workplace technology services.
• Align on business continuity planning and ensure offices are technically equipped to support employees.
• Develop and manage facilities budgets including OPEX and CAPEX.
• Track expenses, identify cost-saving opportunities, and ensure cost-effective operations.
• Partner with Health & Safety teams to ensure facilities meet all regulatory requirements.
• Conduct inspections and maintain safety protocols.
• Develop and manage emergency response and business continuity plans.
• Work closely with senior leadership across hubs to understand priorities and support key initiatives.
• Maintain strong cross-functional partnerships with TechOps, Legal, Finance, and People teams.
• Communicate project progress and manage expectations with key stakeholders.
• Keep Perk’s culture at the heart of everything you do as part of the People Team.
• Partner with employees and community members to co-create workplace experiences that support their needs.
• Use data to evaluate workplace initiatives and continuously improve the employee experience.
• Collaborate with the Community Experience team on initiatives that bring our culture to life in our offices.

Workplace Experience Manager

• Lead, manage, and inspire a team of 5 Events & MICE BDRs, fostering a high-performance, high-support culture where people are held accountable and given every tool to succeed.
• Conduct regular 1:1s, pipeline reviews, and performance conversations that go beyond numbers - focusing on skill development, deal coaching, and career progression.
• Onboard new inside sales development representatives effectively, reducing time-to-productivity through structured training on Perk's Events proposition, sales methodology and account development approach.
• Identify individual strengths and development areas across the team, building personalised coaching plans that elevate both confidence and commercial output.
• Create a team environment built on transparency, healthy competition, shared learning, and mutual accountability.
• You will own the team's collective MICE revenue target, with full accountability for pipeline health and quality.
• You’ll maintain a clear view of the team's aggregate pipeline at all times - reviewing CRM (Salesforce) data weekly, identifying risk and intervening early to protect deals and accelerate close for the MICE conversion team.
• Set and track weekly and monthly activity targets for each BDR, balancing quantity of outreach with quality of conversations and pipeline outcomes.
• Partner with the General Manager, Perk Events and commercial leadership to translate business targets into actionable team plans, with clear account coverage strategies.
• Report on team performance, pipeline progression, and revenue forecast to senior leadership on a regular cadence.
• Actively support BDRs on complex or high-value accounts - joining discovery calls, attending client meetings, and helping to position Perk Event’s full capability at senior stakeholder level.
• Step in as a deal accelerator when opportunities stall, bringing senior presence and commercial gravitas to re-engage decision-makers and move the pipeline forward.
• Maintain your own direct relationships with a select portfolio of strategic accounts, modelling best-in-class account development and demonstrating the behaviours you expect from your team.
• Collaborate closely with Account Management and the MICE conversion team to ensure seamless client experience from first conversation through to event execution and repeat business.
• Own the Inside sales team's use of CRM - ensuring data integrity, consistent pipeline hygiene and accurate forecasting across all team members.
• Continuously refine outreach frameworks, discovery conversation guides, and proposal templates to improve team effectiveness and consistency.
• Identify patterns in what's working and what isn't - bringing a data-informed mindset to team strategy, account prioritisation and campaign planning.
• Work with marketing to ensure the team has the right collateral, case studies, and content to support account conversations and proposal development.

SDR Manager – Perk Events

Financial Planning and Analysis

• Oversee the design and delivery of experiences that support the growth of our platform.
• Directly line manage a team of product designers.
• Lead and support the Finance Experience group.
• Oversee complex design initiatives.
• Communicate design ideas to stakeholders.

Product Design Manager – Finance Experience

Solutions Engineer

• Translate business and finance requirements into clear solution designs for Perk’s spend management platform.
• Partner with Account Executives to deliver high-impact product demonstrations that highlight Perk’s value proposition.
• Ensure proposed solutions align with accounting best practices, financial controls, and the customer’s operational reality.
• Guide clients through the solution lifecycle, focusing on design, integration, and adoption.
• Support discussions around ERP integrations (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) and how Perk fits into the customer’s IT stack.
• Bridge the gap between a prospect's business needs and the technical implementation requirements.
• Act as a conduit between the field and our Product organization, sharing customer feedback to help shape our roadmap.
• Stay up-to-date on the spend management industry and the evolving ERP landscape to remain a trusted advisor to our clients.

Senior Solutions Consultant, German Speaker

Full-stack Engineer

• Support, configure, and maintain GTM systems and workflows, including Salesforce, Outreach, Gong, and Clay.
• Ensure reliable system performance during NAM business hours to support high-volume outbound activity and pipeline generation.
• Maintain accurate and complete account and contact data across Salesforce and connected GTM tools.
• Support TAM sourcing, enrichment, and hygiene workflows to ensure sales teams can operate at peak efficiency.
• Partner with NAM Sales teams to achieve aggressive productivity targets, including high-volume dialing and automated outbound campaigns.
• Rapidly troubleshoot system or workflow issues to prevent lost selling time.
• Provide on-the-ground systems support to resolve issues without waiting for Europe-based teams.
• Enable faster iteration of GTM processes while maintaining alignment with global standards.
• Serve as the primary NAM contact for Revenue Systems and GTM Engineering support.
• Coordinate with central teams to share learnings, improvements, and best practices globally.
• Execute against the Revenue Systems and GTM Engineering roadmap in partnership with the Senior Manager of Revenue Systems Team and central GTM Engineer.
• Provide NAM-specific feedback to inform prioritization, operational improvements, and continuous enhancement of GTM systems.

GTM Engineer

Product Manager

• Use data and user feedback to uncover the biggest opportunities for impact
• Clearly communicate the “why” and “where” behind your product areas
• Lay out clear plans for tackling the right problems
• Work with developers, designers, partners, and other functions
• Provide answers, create training materials, and ensure product documentation is up-to-date
• Lead with a servant-leadership approach
• Continuously learn and share insights with colleagues

MICE Team Manager

Senior Event Sales Specialist

Hotel Supplier Partnerships Manager

Senior Business Travel Consultant – GDS

Senior Business Travel Consultant – GDS

Business Travel Consultant – GDS

Business Travel Consultant – GDS

Senior Sales Executive Manager, SMB

Sales Development Representative - Perk Events

Workplace Experience Manager

SDR Manager – Perk Events

Product Design Manager – Finance Experience

Senior Solutions Consultant, German Speaker

GTM Engineer

Staff Product Manager – Travel & Spend