Perk

Financial Planning and Analysis

• Build and deliver systems for automated expense reconciliation for Perk clients
• Collaborate with finance and compliance teams to ensure seamless financial reconciliation
• Take ownership of feature development from inception to deployment
• Architect and design financial systems that are reliable and simple
• Mentor junior engineers and drive architectural decisions

Senior Software Engineer – Finance Experience

General

• Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
• Arrange travel (domestic and international) for the NAM team’s most strategic customers; including flights, car rentals, and hotels.
• Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
• Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
• Undertake travel reservations and amendments for Perk customers, prioritizing customer service and booking accuracy.
• Proactively maintain and develop client relationships, offering support throughout the entire travel process.
• Provide suitable travel options and suggestions to meet client requirements.
• Ensure all service level agreements are met and actively maintain the GDS queues.
• Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
• Support the Team Leader and collaborate with colleagues to maintain a high level of service.

Senior Corporate Travel Agent – GDS

Product Manager

• Own the full customer experience from trip confirmation to traveller's return home
• Bring together various tools into a cohesive post-booking journey
• Build AI into the product to enhance customer support

Senior Product Manager – Post-Booking

Analyst

• Control the group liquidity and monitor the cash balances making sure that the right amount of money is placed at the right accounts and in the right currencies.
• Execute short term borrowing/investments.
• Process the operating FX hedging activity to keep FX exposure under control. Monitor the rates charged and make sure that they are aligned with the agreed terms.
• Execute the long-term FX hedging strategy according to the guidelines stablished in the group´s FX risk management policy.
• Manage and control the bank guarantees issued to keep operations working business as usual. Liaise with banks to process new requests.
• Act as the main point of contact with banks and other key stakeholders when referring to cash management activities (e.g.: KYC requests, new bank accounts needed, online banking structure).
• Audit the current processes and lead the automation/improvement of the current manual tasks.
• Provide a monthly treasury dashboard containing the most relevant treasury data (e.g.: cash available, KPI´s, treasury forecast deviations, FX exposures).
• Other ad-hoc projects.

Treasury Analyst

Operations

• You will develop the overall fraud risk strategy for the Perk Pay Card Program.
• You lead and coordinate all activities around fraud prevention and fraud operations for the Perk pay corporate card program.
• You define, implement and monitor risk policies and metrics to optimize authorization approval rates while minimizing fraud rates of our corporate card program.
• You work in close collaboration with the Perk product and engineering teams and our partners to implement adequate systems and tools that support these strategies.
• You provide reports and insights to stakeholders and partners.
• You will lead a team of card operations specialists

Card Operations Team Manager

• You will develop the overall fraud risk strategy for the Perk Pay Card Program.
• You lead and coordinate all activities around fraud prevention and fraud operations for the Perk pay corporate card program.
• You define, implement and monitor risk policies and metrics to optimize authorization approval rates while minimizing fraud rates of our corporate card program.
• You work in close collaboration with the Perk product and engineering teams and our partners to implement adequate systems and tools that support these strategies.
• You provide reports and insights to stakeholders and partners.
• You will lead a team of card operations specialists.

Technical Account Manager

• Establish and maintain strong, long-lasting relationships with assigned customers. Act as their primary point of contact, ensuring customers have a dedicated resource for all their technical needs.
• Develop and maintain an in-depth understanding of the Perk platform including architecture, configuration options, integrations and product roadmap.
• Guide customers through program setup, configuration and optimisation - helping them adapt the platform with precision and speed to meet their business objectives.
• Where significant program changes are required, scope the work accurately and coordinate with Professional Services or implementation partners, retaining technical oversight throughout.
• Act as an escalation point for complex technical problems, ensuring that customers' concerns are addressed promptly and effectively.
• Provide Account Managers with the technical context needed for renewal and expansion conversations (e.g. adoption data, open technical risks configuration complexity).
• Systematically feed customer product feedback back to Product and Engineering, turning field experience into product input.
• Stay updated on industry trends and best practices to offer proactive recommendations to customers.

Technical Account Manager, DACH

Account Manager

• Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.
• Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximizes their usage of Perk.
• Identify growth opportunities and develop your portfolio by adding new business opportunities.
• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.
• Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling.
• Develop strong relationships with your clients that will shape their business travel programs.
• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.
• Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
• Effectively prioritize your time in order to maximize impact in key business areas.

Account Manager, SMB

• Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.
• Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk.
• Identify growth opportunities and develop your portfolio by adding new business opportunities.
• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.
• Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling.
• Develop strong relationships with your clients that will shape their business travel programmes.
• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.
• Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
• Effectively prioritise your time in order to maximise impact in key business areas.

Account Manager – Italian Speaking

• Build reliable reconciliation and reporting systems
• Design and implement durable solutions for financial infrastructure
• Collaborate with product and engineering managers to shape product development
• Translate complex business logic for accurate transaction representation in systems
• Drive alignment across teams to resolve technical blockers

Senior Software Engineer – Financial Platform

Events

• Lead and develop a global team of ~35 Event Specialists and Managers
• Own revenue targets, converting pipeline into booked events and hitting quarterly goals consistently
• Define and embed quality standards across the team
• Drive adoption of the Perk Events platform within your team

Head of Sales – Perk Events

• Be the local Events leader in NAM, partnering with senior GTM stakeholders to refine our NAM value proposition; manage, coach and develop a team of 3 direct reports; own a personal book of business focused on our largest, most complex accounts; execute process changes quickly and effectively with the team.
• Manage a team of 3 Senior Event Sales Specialists — conduct weekly 121s, keep the team engaged, motivated and on track to hit targets
• Recruit, onboard and coach a world-class Event Sales team with a strong focus on constant skill development
• Act as a consultant to your direct reports on customer escalations and complex operational challenges
• Carry a personal quota — own relationships with our largest NAM customers and lead on our most complex, high-value events end-to-end
• Manage your time ruthlessly — the 50/50 manager/IC split demands strong prioritisation and the ability to context-switch without dropping the ball on either side
• Proactively identify gaps or opportunities to improve processes — surface insights to the Head of Event Sales and agree on change initiatives
• Quickly and effectively land change with the NAM team — share feedback to iterate fast
• Partner with senior GTM leaders and ensure strong collaboration and buy-in with AMs and NAM Sales
• Establish strong process to capture customer feedback, identify key insights, drive improvement initiatives and track impact
• Share best practices and learnings with the Head of Event Sales, Product Lead and GM to ensure shared learnings across the global team
• Identify and surface nuances in the NAM market, work with Builders to shape the product and lead a tailored approach accordingly

Event Sales Team Manager

Account Executive

• Generate and close new UKI clients for our outstanding web-based technology as a specialist in Business travel and expenses management.
• Focus on selling to large SMB - MM clients that sit primarily within the £550K - £1.4M GMV bracket.
• Ability to understand our target prospects' needs, quantify their pain points and conduct high-level, relevant discussions with various stakeholders within each org, from Office Managers, Procurement to CFOs, explaining how the Perk Value Proposition aligns to their needs.
• Evaluate the existing infrastructure of the clients and consult the individual SaaS solutions.
• Present product demos, negotiate with multiple stakeholders and follow-up until closing the deal.
• Own the total sales process from the first touchpoint to contract negotiations.
• Master the sales forecast as well as the tactical planning.
• Stay up-to-date with new features and product launches.
• Help define and establish best practices together with wider TK teams.
• Monitor and report on sales performance analytics and forecasts.
• Drive own pipeline through Perk customer acquisition channels (own OB + encourage IB, SP & support SDR function).
• Deeply qualify customers to drive more complex orders (inc. FlexiTrip & Expense Contracts).
• Suggest innovative ideas to increase sales and improve customer experience.
• Building strong internal relationships in order to provide an excellent customer experience.

Senior Software Engineer – Finance Experience

Senior Corporate Travel Agent – GDS

Senior Product Manager – Post-Booking

Treasury Analyst

Card Operations Team Manager

Card Operations Team Manager

Technical Account Manager, DACH

Account Manager, SMB

Account Manager – Italian Speaking

Senior Software Engineer – Financial Platform

Head of Sales – Perk Events

Event Sales Team Manager

Senior Sales Executive