Patterson Companies, Inc.

Product Adoption Specialist

• Serve as an internal Salesforce expert who will guide end users through the Salesforce implementation
• Provide ongoing support to sales professionals to enable maximum value of Salesforce
• Partner closely with sales teams, IT and external implementation partners
• Translate business needs into scalable solutions
• Support ongoing training and change readiness
• Strive for continuous improvement by identifying enhancements that maximize the value Salesforce delivers to the organization
• Create documentation, job aids, and playbooks for non-technical sales professionals
• Deliver engaging training programs that support initial and sustained Salesforce adoption by sales teams
• Monitor Salesforce usage data to identify gaps, trends and opportunities for improvement

Salesforce Sales Training, Adoption Specialist

Outside Sales

• Responsible for driving profitable sales growth by developing, maintaining, and advancing accounts
• Regularly contacting dental offices within a defined territory
• Developing a "practice partner" mentality with Doctors and staff by analyzing business needs
• Discussing benefits and features of equipment and technology solutions
• Coordinating product demonstrations and explaining return on investment and tax advantages
• Discussing emerging trends in the dental industry
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity

Territory Salesperson

• Responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within a defined territory.
• Developing a "practice partner" mentality with Doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry.
• Being well versed on Patterson products and services, competitive intelligence and industry information.
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.
• Other duties related to the Territory Sales Representative position.

Salesforce Administrator

• Configure, administer, and maintain Salesforce CRM platform to support evolving business needs
• Partner with Sales and Sales Operations to understand business requirements
• Design, build, test, and deploy Salesforce configurations and automation
• Lead troubleshooting and resolution of CRM system issues
• Monitor and maintain CRM data quality and system integrity
• Monitor CRM performance, adoption, and effectiveness
• Partner cross functionally with project teams and stakeholders to support CRM enhancements
• Plan, test, document, and support releases and change readiness; validate system changes prior to deployment

Senior Salesforce Administrator

Salesforce Developer

• Design, develop, test, and implement scalable Salesforce solutions using Apex, Lightning Web Components, Flow
• Analyze business and technical requirements and translate them into effective system designs, technical specifications, and development solutions
• Build and maintain custom Salesforce functionality, including triggers, classes, integrations, asynchronous processes, and reusable components
• Develop, support, and enhance integrations between Salesforce and external systems using APIs, middleware
• Collaborate with other functional teams to ensure components work together to meet operational, integration, quality and performance goals
• Ensure solutions follow established standards for security, scalability, maintainability, performance and platform best practices
• Participate in code reviews and provide technical guidance, mentoring, and support to other developers and team members

Senior Salesforce Developer

SDET

• Own the enterprise test automation strategy, ensuring automation decisions align with business risk, return on investment, and release readiness objectives
• Deliver scalable, end to end automation solutions that strengthen regression, integration, and cross system testing capabilities across integrated enterprise platforms
• Enable continuous testing by integrating automation into CI/CD pipelines, improving release velocity, stability, and environment efficiency
• Govern automation frameworks, standards, and quality metrics to provide clear visibility into test coverage, defect trends, and overall quality performance
• Evaluate business and technical requirements to define automation scope, proactively mitigate risk, and improve system stability and scalability
• Lead technical quality efforts as a subject matter expert, mentoring QA and automation engineers and driving consistent adoption of enterprise automation practices
• Influence quality-driven design decisions by partnering with development, architecture, and product teams to resolve complex issues and optimize system configurations
• Safeguard the integrity and compliance of the Quality Assurance environment in accordance with Patterson QA standards, methodologies, and governance models

Lead SAP Test Automation Engineer

Account Executive

• Developing a "practice partner" mentality with Doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry.
• Being well versed on Patterson products and services, competitive intelligence and industry information.
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.
• Other duties related to the Territory Sales Representative position.

Territory Sales Representative

Sales

• Define short and long term sales strategies that protect, expand, and diversify strategic account relationships across a portfolio of products and services, and establish multi-year growth plans that drive revenue growth, margin expansion, and market share gains
• Partner with Sales Operations and Revenue Operations to establish governance and ensure the effective use of sales systems and CRM
• Provide leadership for the organization’s most critical customer relationships, including oversight of complex negotiations and high value deals to align customer needs with product and service strategies
• Set clear sales targets and quotas aligned with sales incentive frameworks, enterprise goals, market opportunity, and growth priorities
• Partner across the sales organization to establish clear governance and accountability for forecasting, pipeline management, pricing oversight, win/loss analysis, and performance measurement, ensuring transparency and consistent execution against defined KPIs and scorecards
• Establish and enforce sales rigor through standardized processes, disciplined data management, and effective use of sales systems to enable accuracy, scalability, and informed decision making
• Oversee analysis of sales performance, product mix, margins, and market trends to proactively mitigate risk and identify growth opportunities; use insights to inform product development priorities, service enhancements, and go to market strategies
• Ensure sales activities operate within approved budgets by maintaining disciplined deal and pricing governance that balances competitiveness, profitability, and long term customer value
• Foster a culture of continuous improvement, accountability, and results orientation through clear expectations and reinforcement of disciplined sales execution
• Partner with cross functional leaders (e.g., Marketing, Finance, Supply Chain, Field Sales) to align sales strategy, customer experience, and operational execution with enterprise and business unit objectives
• Influence enterprise priorities and resource allocation to support strategic account growth, scalability, and customer success
• Represent the sales function as a senior leader and trusted business partner, both internally and externally
• Build organizational capacity by strengthening team capabilities, enabling effective use of skills, supporting recruiting and onboarding, and improving processes, tools, or workflows to enhance performance and achieve organizational objectives
• Comply with Company and department policies and standards; performs other duties as assigned
• Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties
• Ensures direct reports are aware of and follow ethical business practices and Company’s Code of Conduct to maintain a supportive and productive working environment.

VP of Sales – Strategic Accounts

Marketing

• Plan, develop (including copywrite) and execute annual and quarterly marketing plans to promote the assigned segment/category
• Work closely with the Sales Manager to identify targeted product growth opportunities
• Develop relevant messaging and offers to engage these target segments to purchase
• Develop customer-facing tools to enable Dolphin’s field-based sales organization to close deals and deliver profitable growth
• Work with Multimedia Design Specialist to develop engaging optimized web content to support the customer journey and deliver qualified leads
• Assist with process improvement projects to streamline current approaches
• Understand target customer pain points and what is valued through voice of customer research
• Stay current on market trends, best practices and the competitive landscape, adapting strategies to changing business conditions
• Attend external networking/ learning events to ensure awareness of marketing advancements
• Manage and develop direct reports
• Perform other Marketing Manager duties as assigned

Marketing Manager – Animal Health

Analyst

• Technical expert for the talent, performance and learning applications of HR Technology
• Primary owner for integration and security requests
• Provide day-to-day support for multiple Workday applications to internal business partners and end users
• Independently manage Workday projects and coordinate with HR functional teams
• Support internal and external Workday integrations
• Partner with respective functions and key stakeholders to understand system requirements and advise solutions
• Actively participate in Workday Community and networking events

Senior Workday Analyst

Operations

• The Area Operations Manager will lead and direct multiple locations in all operations in assigned region.
• Responsible for implementing initiatives to meet company goals, ensuring locations are meeting operational KPI’s, customer experience, optimized costs, safety, and regulatory compliance.
• Develops annual operational budgets for assigned Region.
• Participates in the development of annual PLSI business plan.
• Communicates corporate strategies and quality objectives (KPIs) to the Operations Managers in assigned Region and monitor performance.
• Recruits & develops direct reports in leadership and management skills.
• Establishes and monitors assigned Region's operational performance on a daily and weekly basis, implementing action plans to correct operational deficiencies as required.
• Participates in contract negotiations, which include transportation, material handling, and other related distribution/logistics needs.
• Reports FC performance measures as required by leadership.
• Ensures that applicable state and federal regulations are communicated to and understood by the FCs, and that FCs achieve compliance.
• Supports the company goals for continuous improvement according to the company quality management system.

Area Operations Manager

Inside Sales

• Conduct proactive customer outreach in a timely manner, with a focus on maintaining customer relationships and revenue; accountable for assigned full sales cycle in an inside sales environment, including prospecting, needs analysis, proposal development, objection handling, and closing sales within assigned territories
• Complete end to end sales process for assigned accounts to drive new and incremental sales; recommend products or solutions, close sales in alignment with assigned goals or quotas, and support issue resolution, ensuring a positive customer experience
• Execute retention-focused sales activities, including renewals, upsell, cross-sell, and repeat sales, consistently achieving sales or retention objectives
• Build rapport with customers by providing accurate product and service information and delivering a high-quality experience across phone, email, chat, and other digital communication channels
• Maintain accurate and complete customer records, sales activity, and pipeline data in CRM and other computer-based tracking systems, ensuring required documentation and compliance standards are met
• Collaborate with cross-functional partners, including marketing, customer support, and outside sales, to align outreach efforts, support customer needs, and transition opportunities as appropriate
• Recommend improvements to processes or customer engagement approaches when identified
• Comply with Company and department policies and standards; performs other duties as assigned

Inside Sales Specialist

• Partner with implementation team and internal stakeholders to ensure Salesforce is designed to support Patterson’s sales processes and business flows.
• Create documentation, job aids, and playbooks for non-technical sales professionals; deliver engaging training programs that support initial and sustained Salesforce adoption by sales teams.
• Serve as the primary point of contact for Salesforce questions, troubleshooting, and best practices; triage and resolve issues.
• Engage business stakeholders to identify enhancements and process improvements that drive adoption and engagement; prioritize the product backlog.
• Build and optimize reports and dashboards for sales professionals and executives; help ensure data is decision‑ready.
• Collaborate with Sales Leadership to enable best‑in‑class usage of Salesforce for pipeline management, forecasting, territory alignment, and account planning.
• Monitor Salesforce usage data to identify gaps, trends and opportunities for improvement.
• Stay current on Salesforce releases and improvements, and develop communication plans to keep end users informed of new features and best practices.
• Comply with Company and department policies and standards; performs other duties as assigned.

Sales Enablement Technology Specialist

Learning and Development

• Lead the end-to-end delivery of new hire onboarding for new sales professionals
• Maintain frequent contact with them and their managers during their first 90 days to ensure early success in the field
• Design, develop and deliver training programs in-person, live online, and on-demand training programs covering sales process, product knowledge, tools, messaging and role-specific skills
• Create, maintain and update training materials, playbooks and job aids, and regularly review overall training programs to improve engagement and outcomes
• Partner with subject matter experts to ensure content accuracy, relevancy, and alignment with business strategies
• Monitor and measure training effectiveness through assessments, performance metrics and feedback loops; track new-hire progress to identify opportunities to accelerate and improve onboarding
• Support additional Sales Enablement and Training initiatives as needed
• Comply with Company and department policies and standards; performs other duties as assigned

Salesforce Sales Training, Adoption Specialist

Territory Salesperson

Territory Salesperson

Senior Salesforce Administrator

Senior Salesforce Developer

Lead SAP Test Automation Engineer

Territory Sales Representative

VP of Sales – Strategic Accounts

Marketing Manager – Animal Health

Senior Workday Analyst

Area Operations Manager

Inside Sales Specialist

Territory Sales Representative

Sales Enablement Technology Specialist

Sales Training Specialist