Patterson Companies, Inc.

Manager

• Developing and maintaining sales plan for the branch.
• Developing and implementing sales/marketing plans.
• Developing and managing vendor and customer relations.
• Managing the implementation of the sales strategies and tactics.
• Managing key accounts.
• Define and evaluate issues, develop methods, and revise procedures within established policies.
• Manages direct reports including the hiring, development, performance management, goal setting, and other managerial duties.
• Ensures direct reports are aware of and follow established business policies, practices, and Company’s Code of Conduct to create a supportive and productive working environment.

Branch Manager – Equine

Customer Support

• Assisting internal and external customers and sales representatives with order entry
• Accurately process and ensure accuracy of customer transactions in order entry system
• Maintain accurate customer and territory records, facility records, and document all customer interaction
• Monitor scheduled shipment dates to ensure timely delivery
• Develop strong working relationships across the business/functions
• Provide impeccable customer service and sales support
• Identify customer requirements and expectations to recommend specific products and/or solutions
• May place outbound calls to existing customers to identify and suggest additional products and increase sales and services

Customer Service Representative

Outside Sales

• Responsible for driving profitable sales growth by developing, maintaining, and advancing accounts
• Regularly contacting dental offices within a defined territory
• Developing a "practice partner" mentality with doctors and staff by analyzing business needs
• Discussing benefits and features of equipment and technology solutions
• Coordinating product demonstrations
• Explaining return on investment and tax advantages
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity

Territory Salesperson

• Responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within a defined territory
• Develop a 'practice partner' mentality with doctors and staff by analyzing business needs and discussing benefits and features of equipment and technology solutions
• Coordinate product demonstrations and explain return on investment and tax advantages
• Maintain accurate records for prospects, customer orders, sales records, and other financial activity
• Other duties related to the Territory Sales Representative position

Territory Salesperson, Dental

Account Executive

• Developing a "practice partner" mentality with doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry.
• Being well versed on Patterson products and services, competitive intelligence and industry information.
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.
• Other duties related to the Territory Sales Representative position.

Territory Sales Representative

Program Manager

• Contribute to cross-functional strategy and transformation projects from initiation through execution phases
• Contribute to creation and execution of strategic plans, OKR’s, and departmental goals
• Support enterprise-wide project portfolio prioritization efforts and develop project evaluation frameworks to support strategic prioritization decisions
• Consult with leaders and business stakeholders to understand business needs, identify future opportunities, and pitch new innovative ideas
• Evaluate documents and data from business stakeholders, market research, and best practices to develop recommendations for continuous improvement and/or growth opportunities and risks
• Identify actionable insights and trends through analysis of internal and external datasets
• Evaluate projects, investments, and strategic initiatives by building robust financial models to quantify business impact
• Keep executive leadership and appropriate committees (e.g., governance, executive steering) informed by creating materials, reports, and presentations
• Identify and implement recommendations for Continuous Improvement initiatives that incorporate market best practices
• Develop and track key performance indicators (KPIs) and provide regular status reports for leaders and executive leadership
• Support business case development and scenario planning by developing detailed market models, segment forecasts, and customer insights to support business case development and scenario planning
• Contribute to the identification of new growth and process improvement areas, including emerging business and function models and innovation platforms
• Comply with Company and department policies and standards; performs other duties as assigned

Strategy Program Manager

Marketing

• Plan, develop (including copywrite) and execute annual and quarterly marketing plans to promote the assigned segment/category
• Work closely with the Director of Private Label to identify targeted product growth opportunities
• Develop relevant messaging and promotion offers to engage these target segments to purchase
• Develop customer-facing tools and marketing material to enable the field-based sales organization to close deals and deliver profitable growth
• Assist with process improvement projects to streamline current approaches
• Understand target customer pain points and what is valued through voice of customer research
• Stay current on market trends, best practices and the competitive landscape, adapting strategies to changing business conditions
• Attend external networking/ learning events to ensure awareness of marketing advancements
• Attend trade shows, buying shows, and sales meetings to work the booth or present to the teams
• Perform other Marketing Manager duties as assigned

Marketing Manager

Solutions Engineer

• Design and develop integration solutions across SAP ERP/CRM/MDM/eCommerce using Azure Integration Services, SAP Integration Suite, or Informatica IDMC.
• Implement real time (API led), event driven (pub/sub, EDA), and batch/micro batch patterns; tune throughput and latency.
• Build integration monitoring, alerting, and retries; perform root cause analysis and production support; build data quality controls.
• Author technical specs; lead peer code reviews; mentor junior engineers on best practices.
• Collaborate with architects and platform teams to align solutions with standards and governance.
• Comply with Company and department policies and standards; performs other duties as assigned

Data Integrations Engineer III

• Lead the strategy, architecture, and delivery of enterprise integrations across SAP ERP, CRM, MDM and eCommerce platforms
• Define integration standards and governance and architects solutions covering real time APIs, event driven mesh/message integrations, and high volume batch/micro batch data pipelines using Azure Integration Services, SAP Integration Suite, or Informatica IDMC.
• Architect and oversee delivery for real time, event driven, and batch patterns.
• Establish and enforce best practices, governance, and development standards; lead design reviews and architecture forums.
• Mentor engineers by introducing new technology via prototypes and proofs of concept.
• Drive production readiness and support (runbooks, SLOs, incident management) and partner across teams to resolve complex integration issues.

Lead Data Integrations Engineer

• Assist in implementing integrations between SAP ERP, CRM, MDM, and eCommerce platforms across real time, event driven, and batch patterns
• Build and support integrations using one or more of: Azure Integration Services (Data Factory, Logic Apps, API Management, Service Bus, Event Grid), SAP Integration Suite (Cloud Integration, Event Mesh), or Informatica IDMC (Application Integration, Cloud Integration Hub, Cloud Data Integration)
• Monitor and troubleshoot integration workflows
• Document technical specs and test cases aligned to team standards
• Collaborate with product teams and senior engineers; participate in code reviews and follow source control practices

Data Integrations Engineer II

Data Engineer

• Collaborate with team members and stakeholders in the conceptualization and development of database and/or application functionality.
• Assist in the research, definition, development, and documentation of deliverables, and specifications in collaboration with team members.
• Monitor, investigate and implement improvements to database design and performance.
• Integrate efficiency and performance during all development activities.
• Test new and existing applications for the purpose of correcting errors and general debugging.
• Participate in defining application and database development plans, including scoping, scheduling, and implementation.
• Deploy database changes through environments to production upon completion of development, testing, and documentation.
• Define and employ best practices for data engineering.
• Mentor/coach and conduct code reviews based on defined best practices.
• Provide data and software support for bugs, issues, and escalated incident tickets from end users to resolve application and software issues.
• Partner with others in resolving problems with software products or company data systems.
• Recommend new technologies, approaches, and best practices.
• Define and enforce best practices for data engineering and software development.

Senior Data Engineer

Full-stack Engineer

• Define, develop, test, analyze, and maintain software applications in support of the achievement of Patterson software requirements.
• Collaborates with clients, developers and other team members in the conceptualization and development of new or existing software applications.
• Assists in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Helps research, identify, analyze, and fulfill requirements of all internal and external program users and stakeholders.
• Writes programming scripts to enhance functionality and/or performance of company applications as directed.
• Executes software testing on new and existing programs for the purposes of correcting errors and general debugging.
• Participates in defining software development project plans, including scoping, scheduling, and implementation.
• Performs program turnover to production support and customers upon completion of development, testing, and documentation.
• Provides higher level support for incoming incident tickets from end users to resolve application and software issues.
• Partners with other engineers in resolving problems with software products or company software systems.

Software Engineer

Product Manager

• Partner cross-functionally to draft, manage, and maintain a detailed roadmap based upon product and release strategy
• Collaborate cross-functionally to prioritize product backlog provide input on timing and readiness for planned production releases
• Create and facilitate feature requirements, user stories, and user interface design changes; work with technical teams to ensure readiness for development
• Approve sprint deliverables, balance feedback and ensure solutions meet product requirements and enable overall product health
• Coordinate and assist with beta process and resolution of product resolution issues across stakeholders and development team
• Identify and manage risks at the release and iteration level in partnership with team managers
• Assist with quality related tasks and complete quality training as required for products under scope of regulatory quality management
• Ensure that training content is created and delivered for new product functionality; provide customer production issue escalation assistance and oversight to ensure resolution
• Participate in, and may lead, daily stand-ups, refinement, story review, sprint planning, and retrospectives
• Stay current with industry trends, platform roadmaps, technological advancements, and best practices in product ownership and product management
• Comply with Company and department policies and standards; performs other duties as assigned

Product Owner II

Technical Project Manager

• Manage large and/or critical projects throughout all stages of the project lifecycle from initiation through closure.
• Lead and direct high-priority projects, which often require considerable resources and high levels of functional integration.
• Execute standard project deliverables, including: charters / scope documents, resource plans, work breakdown structures, project schedules, communication plans, meeting minutes and status reports.
• Accountable in the development of process deliverables such as templates, process flows and review procedures.
• Ensure that projects are completed that meet desired scope, quality, budget, and schedule.
• Mentor other project managers and project coordinators to provide professional growth and ensure successful project delivery.
• Remain current with Project Management Best Practices and Methodologies.
• Create, modify, and train other Project Management team members on methodology processes and procedures.
• Create and update detailed project plans.
• Assign tasks and manage their progress to completion, documenting significant variations from originally estimated costs.
• Negotiate with other department managers for the acquisition of required personnel.
• Manage the successful release of software throughout the project lifecycle.
• Provide leadership and support by working with project sponsors and workgroups to analyze information, document critical processes, and identify improvement opportunities.
• Work with various departments in the creation and approval of Statements of Work and other required documents.
• Identify areas of risk, escalate as appropriate, developing risk mitigation strategies and implement mitigation actions for the risks identified.
• Conduct project post mortems and create a recommendations report (lessons learned) in order to identify successful and unsuccessful project elements.
• Partner with business customers, 3rd party vendors and Patterson staff to develop discipline and corrective actions plans for issues that arise during projects.
• Effectively communicate the progress of project activities to appropriate personnel to ensure their awareness of operational goals.

Senior IT Project Manager

• Responsible for driving profitable sales growth by developing, maintaining, and advancing accounts
• Regularly contacting dental offices within a defined territory
• Developing a "practice partner" mentality with Doctors and staff
• Analyzing business needs and discussing benefits and features of equipment and technology solutions
• Coordinating product demonstrations and explaining return on investment and tax advantages
• Maintaining accurate records for prospects, customer orders, sales records, and financial activity