Service Technician

Patterson Companies, Inc.

Service Technician installing and repairing dental equipment for Patterson Companies. Providing first-class customer service while learning to install and repair dental equipment.

Posted 7/24/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates mechanical aptitude and strong problem-solving skills while effectively managing customer relationships and service requests. Proficient in using basic computer skills and tools to enhance customer interactions and service efficiency.

Highest-signal resume keywords

Mechanical AptitudeCustomer Relationship ManagementStrong Verbal And Written Communication SkillsBasic Computer SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation And Repair Of Dental EquipmentUnderstanding Technical AspectsDetermining Parts And SuppliesVehicle Inventory ManagementTrade School Training In Carpentry/Plumbing/Heating/Electricity/Electronics

Soft Skills

Strong Work EthicOwnership Of Goals/ObjectivesAbility To Thrive In A Fast-Paced EnvironmentAttentive ListeningCustomer-Focused Approach

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft TeamsSmart PhoneTablet

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Dental EquipmentCustomer ServiceSafety FocusBusiness ConductCode Of Ethics

About the role

Key responsibilities & impact

Install and/or Repair Dental Equipment
Supports customer needs through responding in a timely and professional manner
Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner
Builds and maintains customer relationships through follow-up and courteous and approachable interactions
Understands and conveys information to our customers
Listens attentively and asks questions when necessary
Uses general terminology to explain technical aspects of using technology to a non-technical audience
Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilities
Anticipates problems and customer needs and goes beyond training to find answers
Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues
Determines parts, supplies or tools needed to complete service requests
Manages vehicle inventory and restocks as necessary
Safety is a primary focus for the Patterson Dental service department

Requirements

What you’ll need

High school diploma or equivalent
Mechanical aptitude required
Possesses strong work ethic and takes ownership of both company and customers goals/objectives
Focused on understanding, meeting, and exceeding customer expectations
Ability to thrive in a fast-paced environment
Requires basic computer skills and/or ability to use smart phone/tablet
Strong verbal and written communication skills
Valid driver’s license along with good driving record
Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required
Excellent organization and problem-solving skills
Knowledge of Microsoft Outlook, Excel and Teams is helpful

Benefits

Comp & perks

Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program