Patrique Mercier Recruitment

Customer Support

• Connect with Spanish-speaking clients providing stellar support
• Enhance customer experience and ensure customers feel valued
• Work in a dynamic team environment

Spanish Speaking Customer Service Agent

Account Manager

• - Serve as the primary point of contact for French-speaking clients, offering personalized assistance and support throughout their journey.
• - Gain a comprehensive understanding of our software solutions to advise clients on best practices and usage.
• - Schedule regular check-ins with clients to monitor their satisfaction and identify areas for enhancement.
• - Work closely with internal teams to address client inquiries and improve overall service delivery.
• - Utilize client feedback and performance metrics to assess account health and facilitate growth.

Customer Success Account Manager, French Speaking

• - Act as the main point of contact for German-speaking clients, overseeing their account and providing tailored support.
• - Develop deep knowledge of our software solutions and guide clients to leverage them for optimal results.
• - Conduct regular check-ins and reviews with clients to assess satisfaction and identify opportunities for improvement.
• - Collaborate with internal teams to resolve client issues and ensure a seamless experience.
• - Analyze customer feedback and metrics to report on account health and success.

Customer Success Account Manager, German Speaking

Backend Engineer

• Design, develop, and maintain robust back-end systems to enhance AI learning capabilities for Dutch applications; Collaborate with data scientists and front-end developers to deliver integrated and efficient solutions; Optimize system performance, scalability, and reliability; Participate in code reviews to adhere to high coding standards and best practices; Identify and resolve performance-related issues effectively; Contribute to AI learning feature development for Dutch-language search

Spanish Speaking Customer Service Agent

Customer Success Account Manager, French Speaking

Customer Success Account Manager, German Speaking

Back-end Developer, AI/ML, Dutch Speaker