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Norwegian Customer Service
Patrique Mercier RecruitmentCustomer Service Representative at a rapidly growing FinTech company in Greece. Work with Norwegian-speaking clients and assist with financial products and services.
About the role
Key responsibilities & impact- Deliver exceptional customer service to Norwegian-speaking clients.
- Assist customers with inquiries related to FinTech products and services.
- Resolve customer issues efficiently while maintaining a professional and courteous attitude.
- Document customer interactions accurately to support continuous improvement.
- Collaborate with team members to achieve team goals and enhance customer satisfaction.
- Participate in training to stay up to date with FinTech product developments and customer service best practices.
- Relocate to Greece with full support provided by the company for a smooth transition.
Requirements
What you’ll need- Fluency in Norwegian (both written and spoken) is essential. Please clearly state your nationality and native language in your application.
- A minimum of level B2 in English.
- Strong commitment to delivering excellent customer service.
- Previous experience in customer service, preferably within FinTech or financial services, is an advantage but not mandatory.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to work both independently and as part of a team.
- Flexibility and willingness to relocate to Greece with full relocation support.
- Positive attitude and eagerness to learn and grow within a dynamic work environment.
Benefits
Comp & perks- Attractive salary
- Stable job and career development opportunities
- Fully Paid Relocation Package ( Flight, Transfer and Hotel )
- Health insurance
- Positive international working environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Fluency in NorwegianB2 level in EnglishCustomer service experienceFinTech products knowledge
Soft Skills
Excellent communication skillsProblem-solving skillsInterpersonal skillsTeam collaborationFlexibilityPositive attitudeEagerness to learn