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Patrique Mercier Recruitment

Customer Care Representative, Dutch

Patrique Mercier Recruitment

Customer care professional for a leading consumer electronics brand supporting Dutch-speaking clients. Assisting with product-related queries and providing technical support in a remote role.

Posted 5/10/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Deliver high-quality customer care to Dutch-speaking clients regarding consumer electronics products.
  • Assist customers with product information and troubleshooting.
  • Manage and resolve customer complaints professionally and efficiently.
  • Document customer interactions accurately to improve service quality.
  • Collaborate with technical and sales teams to ensure seamless customer experiences.
  • Participate in ongoing training to stay updated on product knowledge and company procedures.

Requirements

What you’ll need
  • Fluency in Dutch (C1) and a strong command of English (B2 level or higher), both written and spoken.
  • Previous experience in customer service, preferably in consumer electronics or a related industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and customer-oriented mindset.
  • Willingness to relocate to Greece; a comprehensive relocation package will be provided.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Motivation to learn about new technologies and grow professionally.

Benefits

Comp & perks
  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • And many other perks!

ATS Keywords

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Soft Skills
excellent communication skillsinterpersonal skillsproblem-solving abilitiescustomer-oriented mindsetability to work independentlyability to work as part of a teammotivation to learnprofessional growth