Owner.com

Full-stack Engineer

• Increase total ARR contribution by building the infrastructure that helps Owner identify, route, nurture, convert, and retain high-quality demand
• Build and improve billing systems, CPQ flows, Salesforce syncs, RevOps integrations, data stacks, lifecycle marketing engines, and internal communication workflows
• Evolve Salesforce infrastructure toward a headless architecture that gives engineering and GTM teams more flexibility to build on top of it
• Build the platform that enables Growth, Sales, and Launch teams to apply AI across their funnels — making every stage faster, smarter, and more efficient
• Create a unified lead funnel spanning Growth, landing pages, Unified Sales Register, lifecycle messaging, and Sales and Launch workflows
• Partner with Engineering, Analytics, RevOps, Sales, Marketing, Partnerships, Finance, and Launch to make the growth engine faster, clearer, and more reliable
• Build the instrumentation, dashboards, and operating cadence that give the team real-time visibility into what's working, where leads are stalling, and which bets are driving trials and ARR

GTM Engineer

Product Marketing

• Build and run our launch system: clear logic for which releases reach customers.
• Own launch success and adoption metrics for releases that require real customer action.
• Run a cadence customers can rely on to stay current.
• Execute launches end to end across all marketing channels.
• Ladder case studies and proof points to Owner's platform story.
• Partner with Enablement to build rolling adoption programs across Sales, CS, and Support.
• Sit with Product from the earliest stage (scoping new functionality).

Product Marketing Manager – GTM, Launch

Platform Engineer

• Own the end-to-end data platform architecture from source systems to serving, deciding where the stack (today Snowflake, Fivetran, dbt, Sigma, and Hex) consolidates, where it needs rebuilding, and whether it should move toward a lakehouse pattern.
• Design the path for order data as it moves off the legacy monolith onto a new source of truth, from event consumption and change data capture through to projections, so it lands in the warehouse correctly and on time.
• Bring real modeling rigor and a single semantic layer so core metrics like revenue, conversion, and retention carry one definition everywhere, then make testing, monitoring, and SLAs standard so issues surface before stakeholders see them.
• Provide the feature and serving infrastructure that lets restaurant ML run safely and reproducibly, and manage warehouse cost and performance as a first-class engineering metric.

Director of Data Platform Engineering

• Improve our mobile developer experience — from local setup to CI/CD — so engineers across the company can confidently contribute to the Guest App
• Build guardrails, tooling, and automation that make shipping changes to thousands of apps safe and reliable
• Increase release reliability and app freshness across Apple App Store and Google Play
• Strengthen observability, monitoring, and operational workflows to quickly diagnose and resolve issues
• Leverage AI tools to build automations at scale across our release and distribution workflows
• Partner closely with our internal launch team — power their workflows, hear feedback quickly, and iterate
• Contribute directly to the Guest App codebase when platform and product work intersect
• Take ownership of cross-cutting technical initiatives from design through production
• Provide thoughtful code reviews and technical leadership to raise the bar across the team
• Help us build a great team — interview candidates, refer great engineers, and shape engineering culture

Senior Software Engineer, Mobile Platform – Guest App

Customer Success Manager

• Own the Customer Relationship End-to-End
• Protect and Grow Revenue
• Be the Consultant They Don't Have
• Build the Motion

Customer Success Manager – Enterprise

Product Manager

• Define and run the Lighthouse strategy and operating model: ICP, value prop, entitlements, and success metrics.
• Build a differentiated Lighthouse customer experience across pre-sale, launch, and ongoing value delivery.
• Partner tightly with Sales, Launch, Customer Success, Support, RevOps, and Engineering to keep deals moving and customers successful.
• Drive the Lighthouse roadmap and ship multi-location capabilities into the one platform (not a fork).
• Spend meaningful time with customers in the field and translate signal into shipped outcomes

Senior Product Manager, Lighthouse

Brand Designer

• Design and evolve scalable brand systems, ensuring consistency, cohesion, and cultural relevance across all surfaces and touchpoints.
• Develop innovative concepts and storytelling strategies that drive brand expression and inform system design, setting new standards for quality and impact.
• Partner with cross-functional teams, including product, marketing, and external agencies, to deliver creative solutions aligned with business and user goals.
• Manage high-profile projects from concept to delivery, maintaining a strategic and hands-on approach to ensure timely, polished outcomes.
• Stay informed about industry trends, emerging technologies, and cultural shifts to inspire and inform design decisions.
• Maintain high standards of quality and attention to detail in every aspect of design and production, from asset creation to final execution.

Senior Brand Designer

People Operations

• Collaborate with G&A leadership to understand business priorities and develop People Ops strategies that drive organizational effectiveness, scalability, and high performance.
• Partner with leaders on organizational design, headcount planning, and team structure to support evolving business needs and long-term growth.
• Partner with Talent and leadership to attract, develop, and retain top talent across G&A functions; support succession planning, leadership development initiatives, coaching strategies, and career frameworks.
• Coach leaders through performance management, feedback, and accountability practices that reinforce a high talent density culture.
• Champion initiatives that strengthen Owner’s culture and values while fostering employee engagement and connection across distributed teams.
• Support leaders and teams through periods of growth, change, and transformation with thoughtful communication and execution.
• Leverage People metrics and insights to identify trends, inform decision-making, and measure the effectiveness of People programs.
• Ensure People practices comply with applicable employment laws and support the needs of a distributed and global workforce.

People Business Partner, G&A

General

• Own problems, not tickets. Talk directly to restaurant operators. Find the real friction. Define what we should build next. Build it.
• Go end-to-end. Design the experience, architect the system, write the code, and own the outcome. You're accountable for the full arc from insight to shipped product.
• Move fast, deliver excellence. AI lets us build 10x faster than we could a few years ago. You use that leverage to drive product excellence.
• Shape our product direction. Your intuitions about what customers need should influence our roadmap, not just your next sprint. We want product thinkers, not ticket closers.
• Hold the bar for craft. Clean, maintainable code. Intuitive, beautiful UX.
• Be a user whisperer. Build relationships with operators. Bounce ideas off them. Know them by name. Iterate with them in real time.

Product Builder

• Set the technical direction for the personalization platform
• Build the intelligence layer
• Own the hard, high-leverage problems
• Turn one-off campaign work into a durable platform
• Amplify the engineers around you
• Help shape the roadmap

Staff Software Engineer – Guest Lifecycle, Loyalty

• Own high-impact lifecycle initiatives end-to-end (from ambiguous goal → design → build → launch → iteration), spanning guest journeys like activation, reactivation, graduation, and loyalty.
• Build reliable messaging and data pipelines that power campaign execution (segmentation, scheduling, send-time optimization) across email/SMS/push at scale.
• Raise the bar on deliverability and compliance (domain warmup, provider policies, Twilio registration, throttling/guardrails), ensuring we can send safely while maximizing reach and performance.
• Establish an experimentation + measurement loop for lifecycle: holdouts, incremental lift, attribution quality, and analytics instrumentation that product and marketing can trust.
• Improve platform observability and operational excellence with SLOs, dashboards, alerting, and incident-ready runbooks for business-critical pipelines.
• Ship AI-assisted capabilities that make lifecycle marketing more autonomous (e.g., smarter targeting, creative generation, and adaptive campaign optimization), with a bias toward production-ready systems.
• Multiply the team through technical leadership: set engineering standards, review designs, mentor engineers, and partner cross-functionally with Product, Data, Marketing, and other GPV Growth teams.

Senior Software Engineer, Guest Lifecycle & Loyalty

• Increase total ARR contribution
• Build and improve billing systems, CPQ flows, Salesforce syncs
• Evolve Salesforce infrastructure toward a headless architecture
• Build platform to apply AI across funnels
• Create a unified lead funnel spanning Growth
• Partner with Engineering, Analytics, RevOps, Sales, Marketing, Partnerships, Finance, and Launch

Product Manager – GTM Product

Software Engineer

• Schedule and coordinate a high volume of candidate interviews.
• Communicate with candidates to provide updates and ensure a positive experience.
• Maintain accurate data in our applicant tracking system (ATS).
• Support the recruitment team with administrative tasks, logistics and ad-hoc projects.

Talent Coordinator – Engineering

• lead the team responsible for our most valuable and complex customer relationships.
• manage and develop a team of Customer Success Managers focused on delivering a high-touch, strategic customer experience while driving retention, expansion, and measurable business outcomes for these accounts.
• collaborate closely with the SVP of Customer Success and cross functional partners to ensure our most strategic customers are successful and continue to grow with Owner.

GTM Engineer

Product Marketing Manager – GTM, Launch

Director of Data Platform Engineering

Senior Software Engineer, Mobile Platform – Guest App

Senior Software Engineer, Mobile Platform – Guest App

Customer Success Manager – Enterprise

Senior Product Manager, Lighthouse

Senior Brand Designer

People Business Partner, G&A

Product Builder

Staff Software Engineer – Guest Lifecycle, Loyalty

Senior Software Engineer, Guest Lifecycle & Loyalty

Product Manager – GTM Product

Talent Coordinator – Engineering

Senior Manager, Customer Success – Enterprise