Otis Elevator Co.

Recruitment

• Manage the centralized talent acquisition team that supports sourcing, selection, and onboarding activity across the Americas, including annual budget ownership.
• Continually evaluate and improve team capability through targeted development and coaching.
• Participate in the global talent acquisition leadership team to lead cross-regional projects and initiatives.
• Partner with the global TA CoE to select, implement, and enhance the TA technology stack to improve the candidate and hiring manager experience, increase recruiter capacity through automation and best practice sharing, and deliver meaningful data insights.
• Manage vendor and agency contracts including evaluation, selection, and performance management.
• Ownership/ creation of global and local policies and guidance related to the hiring process including referrals, internal talent movement, compliance, job posting requirements, interviewing expectations, offer creation/ approval, and others.
• Own the employer value proposition strategy.
• Profile OTIS as an employer of choice on external communication channels/ platforms to potential talents (social media platform, job board, career fair etc.).
• Ensure a cost-conscious recruitment model transformation, continually seek and develop creative approaches to enable business objectives.
• Benchmark, identify and implement creative avenues for sourcing high quality, diverse talent to support broader organizational talent initiatives.
• Provide consultative feedback about industry benchmarks, external labor market conditions and candidate needs, to influence stakeholders and to drive hiring decisions.
• Leverage recruitment data to drive recruitment efficiency.
• Provide recruitment metrics to drive progress in the timeliness, quality, and candidate/ hiring manager satisfaction.
• Advance the Otis brand across numerous markets and professional communities.
• Provide complete, accurate, and inspiring information to candidates about the company and position.
• Prepare field HR, Hiring Managers, and the TA team to identify the right candidates for the right positions by improving and implementing recruitment procedures as well as processes, including selection techniques, assessment, and guidance.
• Develop proactive candidate pools and sourcing techniques for frequently recruited and difficult to fill positions.
• Lead the local early career strategy including university selection and campus hiring ensuring a future-ready pipeline of talent for the business.
• Continually evaluate the ROI of these partnerships, outreach approaches, and help the organization right-size these programs based on entry-level hiring needs and skill gaps.
• Some travel may be required (<20%)

Director, Talent Acquisition – Americas

Financial Planning and Analysis

• Lead Japan financial reporting cycles
• Own the end-to-end Japan forecast process
• Deliver ongoing financial analysis and insights
• Support and coordinate annual planning processes
• Prepare executive materials for governance forums

FP&A Specialist

Supply Chain

• Drive procurement and execution for cabs, entrances, doors, and related packages
• Support sourcing execution and purchasing compliance to Otis Global P5 Purchasing Policy
• Validate supplier pricing and provide best value cost analysis
• Monitor supplier commercial performance and root cause issues reported from branches

Senior Associate, Supply Chain, New Equipment & Mod Cabs & Entrances

Sales Engineer

• Soportar al área comercial en la etapa de Preventa en la selección de producto
• Apoyar al área Operativa en la verificación y transición estructurada de nuevos proyectos
• Interactuar con las fábricas para definir alcance sobre productos estándar
• Verificar Estimados y Restimados de costos locales
• Gestionar y facilitar planos y demás información técnico comercial para la instalación
• Crear insumos (Plano final, especificaciones finales)
• Solicitar asesoría en producto
• Solicitar acompañamiento a visitas de obra

Ingeniero de Ventas

Sales

• Build and maintain long-term customer relationships in the maintenance business through proactive customer visits
• Understand and meet our customers' needs and expectations
• Develop customer-specific concepts and maintenance proposals
• Actively increase our revenue by closing new maintenance contracts and preventing cancellations
• Collaborate within a cross-functional team

Sales Manager – Field Sales, Existing Accounts

Customer Support

• Administrative handling of shipping, import and export processes
• Preparation of all relevant transport and customs documents
• Classification of goods under the customs tariff and monitoring of import and export processes
• Correspondence with customers, customs authorities and transport service providers (in German and English)
• Support for international internal corporate customers
• Order processing
• Analysis of sales data and forecasts to derive procurement measures and capacity adjustments
• Project work to implement customer requirements

Customs Clerk, International Customer Support

Manager

• Represent the company in front of Customers & sub-con team
• Monitor project execution with weekly review meetings
• Ensure adherence to compliance requirements during project execution
• Ensure site safety with a focus on 'Zero Accidents-Zero Incidents'

Construction Manager

• Gérer un portefeuille d'équipements de fermetures automatiques
• Maintenir de bonnes relations avec les clients existants
• Servir de contact principal pour les besoins des clients
• Développer les ventes de réparations et modernisations
• Développer sa stratégie de vente pour atteindre les objectifs
• Mener des négociations commerciales et conclure des contrats
• Collaborer avec les membres de l'équipe

Ingénieur Commercial, Portes

Consultant

• Manage a portfolio of maintenance contracts and elevator units
• Act as the primary point of contact for customer relationships
• Develop new business through active prospecting
• Lead negotiations and close contracts

Service Consultant

• Develop and Implement Sales Strategies: Oversee sales strategy including integration of sales growth; pricing analysis and market segment share objectives for assigned branches
• Team Leadership: Lead, motivate, and support a team of MOD sales representatives, providing guidance, and training to enhance their performance
• Sales Forecasting and Reporting: Prepare regular sales forecasts and reports, providing insights and recommendations to senior management
• Cross-Functional Collaboration: Work collaboratively with the senior leadership team, Operating Territory Managers, and branch leaders to identify and help execute strategic goals and objectives
• Customer Relationship Management: Nurture relationships with existing key customers; consultants; and be responsible for helping develop new ones
• Market Analysis: Monitor market trends, competitor activities, and industry developments to identify new business opportunities.

Senior Manager, Modernization Sales

Procurement

• Lead sourcing activities for elevator machines and critical strategic components across the NAA region
• Develop and implement the regional sourcing strategy for Machines & Strategic Components
• Provide operational support to NAA manufacturing and field sites for all machine and strategic component needs
• Monitor supplier On-Time Delivery (OTD) and drive corrective actions
• Negotiate contracts, prices, and terms using data-driven models
• Manage the full supplier base for machines and strategic components
• Collaborate with Engineering to align specifications and strategies
• Support New Product Introduction (NPI) related to new technologies

Regional Category Manager – Machines, Strategic Components

Field Engineer

• Provide technical support and guidance to field associates
• Troubleshoot equipment malfunctions and implement corrective actions
• Provide training on all types of equipment
• Conduct regular inspection trips to consult on product performance issues
• Maintain quality of service work and new installations
• Consult with engineering personnel on equipment issues

Senior Manager, Field Engineering

Product Designer

• Lead end-to-end product design activities from discovery through delivery
• Partner closely with Product Managers and Engineering teams to understand customer needs, business objectives, and technical constraints
• Conduct user research, stakeholder interviews, workflow analysis, and usability evaluations
• Translate complex business requirements into intuitive user experiences
• Create user flows, information architecture, wireframes, prototypes, and high-fidelity designs
• Facilitate design reviews, workshops, and cross-functional working sessions
• Define success criteria for design initiatives in partnership with Product Management
• Use qualitative and quantitative data to evaluate product performance and identify improvement opportunities
• Collaborate effectively within distributed and global teams

Senior Product Designer

Communications

• You will support communications for Otis in Central Europe (Germany, Austria, Switzerland, Poland, Czech Republic, Slovakia and Ukraine) and work closely with the Communications lead as well as an international team across EMEA & the Americas
• You will research topics and create content for internal and external channels
• You will propose topics and formats and help further develop our communications
• You will support the implementation of formats, e.g. video shoots, and help out wherever necessary
• You will prepare topics so they are understandable and relevant for different target audiences
• You will support the planning and execution of events
• You will upload content to the intranet and keep our platforms up to date

Working Student, Communications

• Develop new customers via cold calling, networking, bids and tenders
• Develop your own sales strategy to achieve sales targets
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals
• Collaborate with fellow team members, including other sales representatives and field colleagues