Senior Manager, Field Engineering

Otis Elevator Co.

Sr. Manager, Field Engineering providing technical support and guidance to field associates at Otis.

Posted 6/17/2026full-timeLittle Rock • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

technical supporttroubleshootingequipment maintenancequality assuranceinstallationtraininginspectioncorrective actionsproduct performance analysiselevator systems

Soft Skills

team-orientedcommunicationguidanceconsultationproblem-solving

Tools & Technologies

Microsoft softwareOtis softwarenon-Otis software

Certifications & Qualifications

high school degreeBachelor’s degree

Industry Keywords

technical elevator experiencefield associatesequipment malfunctionsservice work

About the role

Key responsibilities & impact

Provide technical support and guidance to field associates
Troubleshoot equipment malfunctions and implement corrective actions
Provide training on all types of equipment
Conduct regular inspection trips to consult on product performance issues
Maintain quality of service work and new installations
Consult with engineering personnel on equipment issues

Requirements

What you’ll need

High school degree required; Bachelor’s degree preferred
5+ years relevant technical elevator experience required
Ability to work in a highly team-oriented and dynamic environment
Strong written and verbal communication skills
Microsoft based computer software proficiency
Working knowledge of Otis and non-Otis software

Benefits

Comp & perks

Employee Scholar Program
Career development opportunities
Training and resources for professional development