Oregon Health & Science University Foundation

Manager

• The Integrated Community Care Manager-RN provides one-site (face-to-face) and telephonic outreach, behavioral health, disease and/or care management, care coordination, care integration, care transition, education, support and navigation to OHSU Health Services Members.
• Facilitate Health System Integration through cross-site communication and care coordination across the Integrated Delivery System.
• Coordinate care through assessing Members referred for care management services for clinical and psychosocial needs.
• Provide Member care coordination and self-management through face-to-face and telephonic outreach.
• Collaborate with OHSU Health Services Member’s medical and healthcare community-based providers.

RN, Care Manager

Account Manager

• This position primarily processes and documents transactions on insurance accounts and interacts with insurance companies and agencies in resolution of unpaid balances, refunds, and other Professional billing issues.
• Process transactions on insurance accounts; ensure account is set up correctly, problem resolution, appeals and audit transaction activity.
• Communicate professionally with OHSU staff and third-party customers including departments and insurance companies to ensure timely and accurate processing of account transactions.
• Attend virtual team huddles meetings.
• Review Primary Care, Immediate Care and third-party claims (i.e. MVA settlements, workers compensation claims).
• Perform and document quality assurance reviews on transactions in department.
• Prioritize assigned accounts to maximize aged AR resolution.
• Research and forward documentation for Revenue Cycle Business Analyst to present to department, including updating files with current regulations, policies, and procedures.
• Promote and implement LEAN processes.
• Other duties as assigned.

Revenue Cycle Specialist Follow-up 4 – PAR 1, Patient Account Representative

Financial Planning and Analysis

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Financial Analyst 2 – Finance and Accounting Analyst 2

Operations

• Coordinate and strategize the complex placement of incoming clinic admissions, inter-hospital transfers, and post-operative patients in accordance with hospital policies, using EPIC Bed Planning software.
• Communicate ongoing changes and challenges to the Bed Flow Manager (BFM) and/or Administrator on Duty (AOD), and escalate concerns to the Physician on Duty as needed.
• Communicate with charge nurses, clinic staff, and physician teams re: patient bed assignments for both scheduled and unscheduled admits.
• Accurately relay information regarding diagnosis and special needs.
• Engage in continual problem solving to maintain positive patient flow under tight time frames and limited bed resources; multitask according to changing priorities.
• Collaborate with the OHSU Transfer Center to ensure timely bed assignments, particularly for emergent transfers.
• Collaborate with BFM and AOD to manage ICU patient flow.
• Collaborate with housekeeping to manage and prioritize patient room cleaning.
• Manage patient assignments for the internal medicine teams.
• Prepare for daily bed meeting and assess for admission capacity by communicating with relevant charge nurses in a timely manner; assess need for overflow plan.
• Reconcile Operating Room schedule for next OR day. This includes: Comparing OR schedule and reservation list. Contacting schedulers for error reconciliation Correcting errors in EPIC Identify potential problems and involve the Bed Flow Manager Prepare end of shift report for manager including census justification and acute care patients left in ICU overnight without a bed assignment.

Healthcare Operations Specialist – Patient Placement

Accounting Manager

• Responsible for accurate and timely review and input of invoices into the financial system Oracle as well as the documents repository system OnBase.
• Match purchase orders to invoices and enter invoices into Oracle and OnBase.
• Perform high complexity work including: AP invoice charge verification vs. purchase orders, confirmation of purchase approval and verification that goods and services purchased have been received.
• Reconcile processed work by verifying entries and validating payee information, amount, payment terms, payment method, accounting / funding information.
• Follow processing priorities guidelines in order to ensure appropriate and timely recording of expenditures.

AP Accounting Specialist

Administrative Assistant

• Coordinate annual performance appraisal process
• Support the new hire process by facilitating access requests new hire paperwork and ensuring all information is complete in employee file and OHSU information systems
• Maintain employee files
• Monitor corporate compliance and update HR information systems
• Process HR actions
• Provide standard reports to unit managers and respond to requests for information
• Act as liaison with other areas including HR, payroll and ITG
• Pick up and distribute paychecks
• Provide other administrative support as requested by unit managers
• Assist manager to ensure accurate time and attendance records of staff
• Work with NRM to ensure time and attendance corrections are received
• Process historical adjustments, special check requests, overpayment adjustments and CNI payments
• Provide time and attendance management reports to unit managers for 30% review
• Enter unit schedule into scheduling system as directed by unit manager
• Provide training and support for unit schedulers
• Review and post final schedule in the scheduling system and on the unit
• Print and distribute daily assignment sheets
• Archive schedules and daily assignment sheets
• Process schedule changes in the scheduling system
• Ensure vacations are entered into the scheduling system per unit protocol
• Other duties as assigned by manager

Inpatient Unit Administrative Assistant

Recruitment

• Coordinate and strategize the complex placement of incoming clinic admissions, inter-hospital transfers, and post-operative patients in accordance with hospital policies, using EPIC Bed Planning software.
• Communicate ongoing changes and challenges to the Bed Flow Manager (BFM) and/or Administrator on Duty (AOD), and escalate concerns to the Physician on Duty as needed.
• Communicate with charge nurses, clinic staff, and physician teams re: patient bed assignments for both scheduled and unscheduled admits.
• Accurately relay information regarding diagnosis and special needs.
• Engage in continual problem solving to maintain positive patient flow under tight time frames and limited bed resources; multitask according to changing priorities.
• Collaborate with the OHSU Transfer Center to ensure timely bed assignments, particularly for emergent transfers.
• Collaborate with BFM and AOD to manage ICU patient flow.
• Collaborate with housekeeping to manage and prioritize patient room cleaning.
• Manage patient assignments for the internal medicine teams.
• Prepare for daily bed meeting and assess for admission capacity by communicating with relevant charge nurses in a timely manner; assess need for overflow plan.

Healthcare Operations Specialist, Staffing

Bilingual

• Contact Medicaid members , in both English and Spanish, to identify members who may quality for the Health-Related Social Needs Medicaid benefit and connect members to supports
• Data entry of member interactions
• Data cleaning and basic analysis
• Other duties as assigned (e.g. supporting meetings and technical assistant offerings)

Bilingual Student Worker

Business Intelligence Developer

• Use business requirements to develop BI solutions, including ad hoc operational and analytical reports, dashboards, scheduled reports.
• Microsoft Azure: PowerBI.
• Business Objects: BOBJ Universes, Web Intelligence and Crystal Reports.
• Epic Clarity and Caboodle data models.
• Epic: Reporting Workbench reports & templates, Radar dashboards, SlicerDicer analyses, Analytic Registries Column Editor, PAF creation, CER rules.
• Identifies opportunities for leveraging existing reporting assets to meet business requirements.
• Works closely with other OHSU IT staff to meet expectations for design reviews and coding standards.
• Provides issue resolution during Quality Assurance / User testing.
• Troubleshoot and analyze data processing failures and data issues using Chart review, Record Viewer, Clarity Data dictionary, and Caboodle Data Dictionary.
• Work through established processes to resolve system or data problems, and communicate updates and status to affected groups.
• Recommend changes to data models and metadata models to improve existing structures and code to increase performance, reliability, and efficiency.
• Provides technical expertise to departmental staff and customers to improve user experience.
• Facilitate the implementation and migration of the solution objects into production.
• Validating and testing with the customer as frequently as necessary to get sign-off that the solution meets the requirements.
• Provide training as necessary to the customer of the new report solution.
• Conduct discovery sessions with end users, front line staff, leadership, analysts, engineers and informaticians to gather and document detailed requirements that inform the design and development of new or modifications to existing BI solutions.
• Data analysis and profiling of source data to identify source tables, data definitions and business rules.
• Solution design. Taking into consideration options of tools and report structure/format that best meet the customer requirements, department direction, and policy.
• Leveraging Epic Userweb, Epic hosted foundation, and TS support to leverage Epic foundation and Epic integrated solutions when possible.
• Respond to requests from customers to fix issues or apply enhancements to existing production reports.
• Communication with the customer to get clarification on support needs.
• Perform high level data analysis and initial sizing of the work to be done.
• Facilitate and coordinate the solution with other groups, e.g. Workflow, BIAA and other IT groups, as needed.
• Design, develop and test the solution.
• Work with the Customer to validate the solution and close the Ticket.
• Coordinate the migration of the changed report objects.
• Continually work to improve existing processes and daily work.
• Identify improvement opportunities for department or system.
• Facilitate the prioritization of improvement opportunities with organizational leadership.
• Serve as clinical BI content experts for cross-department projects such as Upgrades or Migration efforts.
• Mentorship of junior staff on Tools, subject matter and Process.
• Primary representation for Clinical BI in division level projects; will include impact analysis of Clinical BI stewarded content, the development of a mitigation plan, assignment and/or ownership of project tasks, oversight of project task executions, status reporting to leadership.
• Leading the creation, maintenance, and improvement of standard work and process documentation. This includes all reference documentation categorized as a responsibility of a BIAA analyst in the BIAA RACI Matrix. This documentation will serve as the knowledgebase for all junior staff.
• Expert level understanding of BIAA toolset, serving as the go-to technical expert in an ETL or BI application.
• Mentorship of junior staff for process, clinical subject matter, and department tools.

Business Intelligence Analyst – System Application Analyst, Sr

Software Engineer

• Supervise web development and engineering team members
• Provide daily oversight and training of staff
• Mentor team members in agile and scrum principles
• Lead the technical strategy for the team in partnership with the Director of Digital Strategy
• Collaborate with the Digital Strategy Director to manage backlogs efficiently and plan sprints
• Respond to escalated support inquiries and assess priority of reported issues
• Facilitate meetings effectively and promote open communication and collaboration