Temporary Patient Access Resource Specialist

Oregon Health & Science University Foundation

Patient Access Resource Specialist providing scheduling support and patient care coordination at OHSU. Engaging in various administrative tasks efficiently while delivering high-quality customer service.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $27 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access management and customer service within a medical office setting, with a strong focus on effective communication and collaboration with healthcare providers. Proficient in utilizing PAS systems and maintaining accurate patient information.

Highest-signal resume keywords

Patient Access ManagementCustomer Service OrientationAdvanced PAS User SkillsVerbal And Written Communication SkillsWindows Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Demographics VerificationSchedulingDocumentationHigh-Volume Patient ContactKnowledge Of PAS Policies And Procedures

Soft Skills

CollaborationProblem-Solving

Tools & Technologies

EpicWord ProcessingOnline Scheduling

Industry Keywords

Integrated CareMedical Office SettingPatient Access Services

About the role

Key responsibilities & impact

Deliver exceptional customer service to patients and internal customers
Schedule and manage patient access to clinical services in the Connected Care Center
Process incoming calls and handle various inquiries related to scheduling
Verify and update patient demographics, including address, contact numbers, and primary care physician (PCP)
Prepare for patient visits by reviewing established items and documenting their completion
Collaborate with providers to maintain clinic templates in Epic
Engage in relevant educational activities to enhance knowledge

Requirements

What you’ll need

One year of experience in a medical office setting, including high-volume direct patient contact
Thorough knowledge of PAS policies and procedures
Excellent verbal and written communications skills
Strong customer service orientation
Basic computer skills including word processing
Windows applications and on-line scheduling
Must have advanced PAS user skills and extensive knowledge of integrated care at OHSU

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options