Oregon Department of Human Services

Loan Specialist

• Independently process, coordinate, and close residential mortgage loans
• Ensure compliance with state and federal lending regulations
• Verify application accuracy and prepare required disclosures and closing documents
• Serve as a key liaison for veteran borrowers and real estate professionals
• Maintain data integrity throughout the loan cycle
• Purchase completed loans from ODVA lending partners

Loan Processor/Closer, Loan Specialist 2

Attorney

• Oversee Daily Operations of Legal Support Teams in Support of Attorneys and Legal Processes
• Mentor, Develop, Coach, and Provide Direction to Employees
• Collaborate with our Northern Region Leadership Team to Develop and Facilitate Goals
• Cultivate a Welcoming Atmosphere That Recognizes the Value of Individual and Cultural Differences
• Work with Internal and External Partners to Achieve Mutual Successes

Legal Support Manager – Legal Support Services Supervisor 1

Administrative Assistant

• Provide administrative support to the Manufactured Home Ownership Documents System (MHODS) Program
• Reviewing and processing documents
• Organizing information, materials and systems
• Assisting with administrative support functions such as performing a cursory review of plans submitted to ensure all necessary information has been submitted to expedite the plan review process
• Assisting with taking in plans and selling a full range of permits to construction contractors and the general public
• Assisting with the MHODS process to ensure applications are processed and documents are issued in a timely manner

Manufactured Structure Ownership Specialist – Administrative Specialist 1

Procurement

• Provide technical and contract support for the statewide Materials Management Program
• Serve as the Procurement section liaison to the Materials Management Program
• Evaluate contract risks and assist in the development of terms to minimize risk
• Work closely with the Procurement Manager as well as any Designated Procurement Officer (DPO) to develop new guidelines, policies, procedures, and training to staff

Senior Contract Specialist – Procurement & Contract Specialist 3

General

• Accompanies Regulatory Specialists into licensed premises.
• May also participate in joint missions by accompanying personnel from law enforcement agencies or special interest groups in accordance with agency policy.
• Enters businesses to attempt to purchase alcohol or recreational marijuana using valid legal driver’s license, identification card or other valid identification to determine whether or not a retail OLCC licensee is selling alcohol or retail marijuana products to patrons under the age of 21.
• Selects or verbally requests regulated products.
• Attempts to purchase products using cash obtained from a Regulatory Specialist prior to the compliance check.
• Provides valid identification to clerk if asked.
• States correct age or date of birth if asked, and may not lie or otherwise verbally misrepresent age.
• Requests the return of identification if the clerk attempts to confiscate it.
• Communicates verbally and documents in writing minor decoy visits and findings in a narrative report.
• Attaches receipts and other related documentation.
• Prepares and presents documents needed for contested case hearings.
• Testifies on behalf of the Commission at administrative law hearings and/or in criminal court.

Student Professional/Technical Worker, Minor Decoy

Customer Support

• Provide confidential executive-level administrative support to the Deputy Director of Operations
• Manage day-to-day office operations, policies, procedures, programs and project coordination

Executive Support Specialist – Deputy Director of Operations

System Administrator

• Coordinate the research, design, and operational support of agency-wide desktop and server facilities
• Serve as the central hub for DEQ’s IT procurement and life-cycle management
• Coordinate central purchasing for all agency IT hardware, software, and mobile items
• Research marketplace products, assess competitive vendor bids, manage subscriptions
• Act as DEQ’s Organizational Administrator for the OregonBuys environment
• Oversee and maintain master inventory records for all agency software licenses and mobile devices
• Troubleshoot complex hardware/software issues
• Deploy application security patches
• Support remote administration infrastructure
• Participate in service desk escalation rotations

System Administrator, Information Systems Specialist 5

Program Manager

• support implementation of the Climate Equity and Resilience through Action (CERTA) program
• coordinating program activities
• monitoring compliance
• analyzing data to inform decision-making
• evaluates applications and reports for adherence to program requirements
• assists in developing and maintaining operational procedures
• provides technical guidance to program participants and partners

Incentives Analyst – Limited-Duration

• Evaluate and improve the effectiveness of the PWR Unit’s enforcement and compliance activities
• Develop policy recommendations, long-range plans, and operational strategies for leadership
• Conduct research, audits, data analyses, and process evaluations to identify system needs
• Lead development of training, resources, program guidance, and internal tools for PWR staff
• Participate in legislative analysis and concept development related to PWR enforcement

Policy Advisor

Auditor

• The Performance Principal Auditor organizes and leads the execution of performance and compliance audits of various state agencies under the general direction and oversight of an Audit Manager.
• Gather, collect, and assemble information to obtain an understanding of the organization or program under audit.
• Identify and interview key agency or program managers and staff, stakeholders, legislative staff, legislators and experts in the field of study.
• Determine the scope of audits, identify audit objectives, and write audit plans by identifying procedures to follow to achieve audit objectives.
• Give direction on work procedures and review the work of lower-level audit staff members.
• Provide on-the-job training and coaching to the staff and provide informal assessment of lower-level staff to the audit manager and elevate performance issues to the audit manager when needed.
• Analyze and synthesize a broad array of quantitative and qualitative information on an organization or program’s resources, workload, and results to prepare recommendations on operational, budgetary, organizational, and other administrative matters.
• Write and/or oversee writing audit reports and/or management letters and present audit results to auditees and others charged with governance such as audit and legislative committees.

Performance Principal Auditor – State Principal Auditor

Data Entry

• Support the Appeals and Special Advocacy Division, and County and Tribal Veteran Service Offices, by performing claims processing, data entry, and quality assurance functions.
• Monitor multiple electronic databases.
• Fulfill file research requests.
• Transmit all required casework to the USDVA.

Office Specialist 2 – Claims Data Entry Specialist

Data Analyst

• Support the development, maintenance, and administration of the Sustainable Health Care Cost Growth Target Program.
• Collect, analyze, and report data from health insurers, hospitals, and health care providers, including health care claims, encounter, and enrollment data.
• Produce summary statistics, performance measures, and other indicators used to assess cost growth targets and identify areas for improvement.
• Oversee data quality and validation, report generation, data request fulfillment, and ad hoc analyses for internal and external partners.
• Plan and manage key initiatives related to data analysis, validation, and internal process improvement.
• Collaborate closely with analysts in the Office of Health Analytics, program staff in the Office of Health Policy, and partners across OHA divisions such as Public Health and Health Systems, as well as external partners including the Department of Human Services (DHS) and the Department of Consumer and Business Services (DCBS).

Health Cost Data Analyst

Compliance

• Investigate worker claims, determine jurisdiction, apply state wage and hour laws, and take appropriate action based on each case’s facts
• Collect and review records, interview involved parties, perform wage calculations, prepare written findings, and provide clear guidance to workers, employers, and the public
• Analyze claims and complaints to determine jurisdiction and required investigative steps
• Gather and evaluate documents, records, and other evidence
• Conduct interviews with complainants, employers, attorneys, union representatives, and witnesses
• Prepare letters, wage collection orders, settlement agreements, and compliance agreements
• Write detailed investigative reports summarizing findings and recommendations
• Testify in contested case hearings or court proceedings on behalf of the agency
• Provide education, outreach, and customer service to businesses, workers, and public agencies
• Respond to phone, email, online, and walk-in inquiries regarding wage and hour laws
• Refer individuals to other agencies as appropriate and assist with special assignments

Compliance Specialist 1 – Bilingual English/Spanish

Accountant

• Within the CFO Accounting Unit, you will work independently to improve unit processes;
• Use accounting theory to interpret laws, rules, regulations, policies and procedures;
• Compile and analyze data for federal and state compliance reports;
• Review and improve accounting processes;
• Prepare and support federal, state, and internal reporting;
• Respond to data requests and complete ad hoc reporting as needed;
• Reconcile accounts and review financial transactions;
• Perform duties in a manner which promotes customer service across the agency;

Staff Accountant

• Process shared email folders containing discovery, court reports, and hearing information into electronic case management systems.
• Review docket reports and calendar related hearings.
• Open, close, and maintain physical and electronic filing systems.
• Contact clients, agency staff, other agencies, or the members of the public (in person, writing, or by phone) to obtain necessary case information.
• Read, sort, and distribute incoming mail.
• Create, format, and proofread documents.
• Respond to requests for general information and provide explanations to visitors and clients.
• Maintain state cars.
• Order, distribute, and maintain inventory office supplies.