Compliance Specialist 1 – Bilingual English/Spanish

Oregon Department of Human Services

Compliance Specialist investigating worker claims and applying state wage and hour laws in Oregon. Supporting labor protections with a focus on resolving worker disputes and ensuring compliance.

Posted 6/23/2026full-timePortland • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $4,519 - $6,276 per monthWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

administrative researchinvestigationsevidence gatheringdocument analysiswage calculationsreport writingcompliance agreementssettlement agreementsjurisdiction determinationinterviewing

Soft Skills

analytical skillscommunicationcustomer serviceguidanceoutreachinterpersonal skillsorganizational skillsdetail-orientedproblem-solvingtestifying

Tools & Technologies

case management systemsdatabasesemail platformsrecord evaluation toolswage collection systems

Certifications & Qualifications

Bachelor's degree in BusinessBachelor's degree in Public Administration

Industry Keywords

labor lawsadministrative rulesregulatory compliancewage and hour lawseligibility complianceinvestigative stepscomplaints analysispublic agenciesworker claimsjurisdiction

About the role

Key responsibilities & impact

Investigate worker claims, determine jurisdiction, apply state wage and hour laws, and take appropriate action based on each case’s facts
Collect and review records, interview involved parties, perform wage calculations, prepare written findings, and provide clear guidance to workers, employers, and the public
Analyze claims and complaints to determine jurisdiction and required investigative steps
Gather and evaluate documents, records, and other evidence
Conduct interviews with complainants, employers, attorneys, union representatives, and witnesses
Prepare letters, wage collection orders, settlement agreements, and compliance agreements
Write detailed investigative reports summarizing findings and recommendations
Testify in contested case hearings or court proceedings on behalf of the agency
Provide education, outreach, and customer service to businesses, workers, and public agencies
Respond to phone, email, online, and walk-in inquiries regarding wage and hour laws
Refer individuals to other agencies as appropriate and assist with special assignments

Requirements

What you’ll need

Two years of experience conducting administrative research that includes compiling and evaluating facts to recommend management action or determine eligibility/compliance with program guidelines and regulations
Some positions may require a Bachelor's degree in Business or Public Administration, or a related field
Knowledge of labor laws, administrative rules, and regulatory compliance processes
Experience conducting investigations, including interviewing, evidence gathering, and document analysis
Strong analytical skills for interpreting statutes, reviewing complex records, and performing wage calculations
Ability to write clear, detailed reports, correspondence, and legally oriented documents
Proficiency with computers, databases, email platforms, and case management systems

Benefits

Comp & perks

Vacation, sick leave, 11 paid holidays a year, and personal days off
Competitive benefits package including medical, vision, and dental
Pension and retirement programs
Work/life balance and flexibility; with hybrid, and onsite schedules
Bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay
Advancement opportunities within BOLI and other State agencies
Opportunity to expand your technical and professional skills