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Oregon Department of Human Services

Compliance Specialist 1 – Bilingual English/Spanish

Oregon Department of Human Services

Compliance Specialist investigating worker claims and applying state wage and hour laws in Oregon. Supporting labor protections with a focus on resolving worker disputes and ensuring compliance.

Posted 6/23/2026full-timePortland • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $4,519 - $6,276 per monthWebsite

About the role

Key responsibilities & impact
  • Investigate worker claims, determine jurisdiction, apply state wage and hour laws, and take appropriate action based on each case’s facts
  • Collect and review records, interview involved parties, perform wage calculations, prepare written findings, and provide clear guidance to workers, employers, and the public
  • Analyze claims and complaints to determine jurisdiction and required investigative steps
  • Gather and evaluate documents, records, and other evidence
  • Conduct interviews with complainants, employers, attorneys, union representatives, and witnesses
  • Prepare letters, wage collection orders, settlement agreements, and compliance agreements
  • Write detailed investigative reports summarizing findings and recommendations
  • Testify in contested case hearings or court proceedings on behalf of the agency
  • Provide education, outreach, and customer service to businesses, workers, and public agencies
  • Respond to phone, email, online, and walk-in inquiries regarding wage and hour laws
  • Refer individuals to other agencies as appropriate and assist with special assignments

Requirements

What you’ll need
  • Two years of experience conducting administrative research that includes compiling and evaluating facts to recommend management action or determine eligibility/compliance with program guidelines and regulations
  • Some positions may require a Bachelor's degree in Business or Public Administration, or a related field
  • Knowledge of labor laws, administrative rules, and regulatory compliance processes
  • Experience conducting investigations, including interviewing, evidence gathering, and document analysis
  • Strong analytical skills for interpreting statutes, reviewing complex records, and performing wage calculations
  • Ability to write clear, detailed reports, correspondence, and legally oriented documents
  • Proficiency with computers, databases, email platforms, and case management systems

Benefits

Comp & perks
  • Vacation, sick leave, 11 paid holidays a year, and personal days off
  • Competitive benefits package including medical, vision, and dental
  • Pension and retirement programs
  • Work/life balance and flexibility; with hybrid, and onsite schedules
  • Bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay
  • Advancement opportunities within BOLI and other State agencies
  • Opportunity to expand your technical and professional skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
administrative researchinvestigationsevidence gatheringdocument analysiswage calculationsreport writingcompliance agreementssettlement agreementsjurisdiction determinationinterviewing
Soft Skills
analytical skillscommunicationcustomer serviceguidanceoutreachinterpersonal skillsorganizational skillsdetail-orientedproblem-solvingtestifying
Certifications
Bachelor's degree in BusinessBachelor's degree in Public Administration