OPENLANE

Marketing

• Manage digital sales performance for assigned vehicle inventory
• Ensure accurate listings, quality imaging, and competitive market positioning for vehicles
• Monitor sell-through, buyer engagement, and time-to-sale metrics, recommending pricing adjustments based on market activity
• Serve as the primary contact for assigned recovery vendors and storage locations
• Set clear expectations around imaging, condition reporting, documentation, and vehicle release timelines with partners
• Ensure adherence to LaneLink operational standards and resolve operational issues quickly to avoid sales disruption
• Maintain consistent communication and accountability across recovery and storage partners
• Communicate sales results, pricing outcomes, and inventory performance directly with clients
• Clearly explain marketplace activity and provide data-backed recommendations to clients
• Ensure timely client follow-through on required documentation, including titles and other transaction-related materials
• Track title status and proactively resolve gaps that could delay funding or vehicle release
• Coordinate internally to ensure vehicles are fully transactable and sale-ready
• Track and report on KPIs including days-to-list, time-to-sale, title turnaround, and release cycle times
• Maintain accurate data within CRM and internal systems
• Identify workflow inefficiencies and recommend process improvements
• Support seamless post-sale coordination to ensure a positive buyer experience

Digital Remarketing Specialist

• Monitor and process assigned system queues in alignment with Service Level Agreements (SLAs).
• Review and validate milestone completion (e.g., pickup scheduling, condition reporting, title flow, auction readiness).
• Serve as the primary point of contact for operational status inquiries.
• Identify delays or breakdowns in the remarketing process
• Troubleshoot routine operational issues
• Escalate complex or high-impact issues to senior team members
• Follow through to confirm issue resolution
• Maintain documentation standards for audit and compliance purposes.

Remarketing Coordinator

Sales

• Identify, approach, and connect with dealerships for business development and portfolio expansion.
• Cultivate and maintain strong relationships with dealerships through regular visits, phone calls, and account performance reviews.
• Seek to understand the dealers’ needs through fact-finding, regular follow-ups, and learning their business.
• Execute targeted sales campaigns and product demonstrations.
• Solve problems and provide inventory solutions for dealer clients through primary and ancillary product offerings and solutions.
• Utilize data analytics to optimize sales strategies and market penetration.

Market Sales Manager

Communications

• Craft compelling content that drives engagement and builds both internal and external brand champions, from intranet and thought leadership articles to presentations, talk tracks and more.
• Empower field employees with the latest info and resources about product updates, key initiatives and customer engagement priorities, leveraging communications as a business growth tool.
• Oversee our employee intranet, serving as the subject matter expert to teams across the organization on its functionality and best practices and providing regular engagement reports.
• Partner with key corporate functions including human resources, IT, finance, safety and security as well as OPENLANE’s employee resource groups (ERGs) to deliver timely and relevant communications to employees.
• Lead and manage OPENLANE’s community engagement strategy and initiatives, cultivating meaningful relationships to maximize program impact and visibility while ensuring alignment with company priorities and brand standards.
• Develop standards for regular reporting on the scope and impact of community engagement initiatives.
• Manage a storytelling-driven social media approach for our corporate social channels, including planning, posting and performance monitoring.
• Maintain a keen understanding of industry trends affecting our business and make appropriate recommendations regarding communication strategy.
• Pilot AI-enabled workflows for ideation, drafting, editing and analytics to enable increased productivity and engagement.

Communications – CSR Manager

• Visit dealerships to capture vehicle inventory and assess their condition
• Launch new vehicle profiles on our mobile app for dealers
• Provide training and resolve technical issues for clients
• Maintain and strengthen relationships with current and prospective clients

Market Sales Coordinator

Full-stack Engineer

• Develop high quality code to build solutions in an agile development environment
• Manage testing, coordinate deployments in multiple environments
• Participate in code reviews, planning and estimation meetings
• Containerize, troubleshoot, create and build images
• Operating with collaborative code repositories, Git and Gitflow, version control and release management
• Engage in cross-discipline collaboration with team members including the product owners, designers, and testers

Software Engineer

Backend Engineer

• Continuously work on enhancing core offerings.
• Lead technical discussions on software architecture and testing to ensure that we do not compromise on quality and performance.
• Collaborate with cross-functional teams to construct and maintain high-value core system components, leveraging multiple technology stacks.