Franchise Account Executive

OPENLANE

Franchise Account Executive growing customer accounts for OPENLANE’s digital used-vehicle marketplace. Coordinating sales, operations, technology support, and customer success across an assigned territory.

Posted 8/4/2026full-timeRemote • Kansas, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong stakeholder alignment and communication skills while providing technical support and education on product features. Proven ability to monitor performance metrics and resolve issues to enhance customer satisfaction and drive business growth.

Highest-signal resume keywords

Sales And Account Management ExperienceProficiency In Google SuiteStrong Understanding Of Online TechnologiesExcellent Oral And Written Communication SkillsExperience With Salesforce

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementAccount ManagementPerformance MonitoringProblem SolvingData Analysis

Soft Skills

CollaborationCustomer ServiceOrganizational SkillsTime ManagementPrioritization

Tools & Technologies

Google SuiteSalesforceDOMO

Industry Keywords

Stakeholder EngagementCustomer SatisfactionTechnical SupportBusiness ObjectivesPerformance Metrics

About the role

Key responsibilities & impact

Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes
Serve as a central point of contact between internal and external resources
Foster shared understanding and collaboration while providing product expertise and technical support to customers
Monitor and measure performance and sales for assigned territories
Intervene and resolve issues affecting performance and customer satisfaction
Understand stakeholders' business objectives, forecasts, and performance metrics
Align technology and processes to stakeholder needs and grow collective businesses
Work closely with operational resources to resolve issues promptly
Maintain strong communication with stakeholders
Provide education and support on program features and enhancements
Coach customers on best practices through personalized guidance and support
Partner with outside sales counterparts to engage, support, and grow the customer base

Requirements

What you’ll need

3-5 years of related sales and/or account management experience
Strong understanding of online technologies
Proficiency in Google Suite offerings
Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end
Excellent oral and written communication skills, with a focus on customer service
Strong organizational, time management, and prioritization skills
Ability to handle multiple demands at any given time
Ability and willingness to travel to or within the assigned region, roughly 15% of the time every other month
Experience with Salesforce is nice to have
Bachelor's Degree is nice to have
Experience with DOMO or other data analysis tools is nice to have
Residence within the assigned territory is highly preferred
Ideal candidate will live in the EST time zone

Benefits

Comp & perks

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Target bonus range: $2,500.00 - $30,000.00
Target bonus range: $2,500.00 - $3,000.00 USD monthly