Independent Account Executive – EST

OPENLANE

Independent Account Executive growing dealership accounts for OPENLANE’s digital used-vehicle marketplace. Driving retention, acquisition, adoption, and customer success through consultative sales and CRM-based account management.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and sales, with a strong focus on customer service and relationship building. Proficient in utilizing CRM software for tracking performance and customer interactions, while effectively communicating and collaborating across departments.

Highest-signal resume keywords

Account ManagementCustomer ServiceCRM Software ProficiencyBilingual in English/SpanishSales Performance Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceAccount Management ExperienceProficiency in Google SuiteProblem-SolvingData Analysis Tools Experience

Soft Skills

Excellent Communication SkillsOrganizational SkillsTime ManagementPrioritization SkillsAutonomous Work Ability

Tools & Technologies

CRM SoftwareSalesforceDOMOSlack

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Automotive ExperienceOnline TechnologiesCustomer RetentionUser AdoptionCompetitive Landscape

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Act as the main point of contact for dealerships within the assigned book of business and drive growth by understanding customer business needs
Maintain communication with all departments and act cross-organizationally to ensure stakeholder satisfaction and issue resolution
Develop and maintain competitive knowledge and expertise in products, industry trends, and other developments
Understand and react to the competitive landscape
Document research and customer interactions in the CRM to ensure product and service reliability
Track daily, weekly, and monthly call activity and performance measurements against goals and sales targets using CRM software
Meet or exceed goals and KPIs
Coach customers on best practices and empower them to thrive within the marketplace through personalized guidance and support
Support and cultivate customer retention and acquire new accounts in the assigned territory
Serve as the personal liaison for dealerships within a dedicated region
Facilitate an exceptional customer experience and drive user adoption of OPENLANE’s digital used-vehicle marketplace

Requirements

What you’ll need

3–5 years of related sales and/or account management experience
Strong understanding of online technologies
Proficiency in Google Suite offerings
Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end
Excellent oral and written communication skills, with a focus on customer service
Strong organizational, time management, and prioritization skills
Ability to handle multiple demands at any given time
Proven ability to work autonomously and stay focused in a remote work environment
Bilingual in English/Spanish
Experience with Salesforce is nice to have
Bachelor’s Degree is nice to have
Experience with DOMO or other data analysis tools is nice to have
Experience working with Slack is nice to have
Automotive experience is nice to have

Benefits

Comp & perks

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Target bonus range: $0.00 - $2,500.00 USD monthly