Key Account Executive

OPENLANE

Key Account Executive acquiring, retaining, and growing dealership clients for OPENLANE’s digital used-vehicle marketplace. Managing client relationships, CRM records, regional travel, and revenue-generating account expansion.

Posted 8/5/2026full-timeRemote • Missouri • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong business development capabilities with a focus on client relationship management, effective communication, and adaptability in a dynamic environment. Proficient in utilizing CRM tools and software to enhance customer interactions and drive portfolio growth.

Highest-signal resume keywords

Business Development ExperienceClient Relationship ManagementCRM Tools ProficiencySales AcumenCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentAccount ManagementSalesforcePipedriveCRM DocumentationOPENLANE SoftwareMicrosoft OfficeGoogle Suite

Soft Skills

Interpersonal SkillsFlexibilityAdaptability

Certifications & Qualifications

College Degree or Equivalent Professional Experience

Industry Keywords

Customer-FocusedCompetitive LandscapeKey AccountsPortfolio Expansion

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Identify, approach, and connect with dealerships for business development and portfolio expansion
Serve as the main point of contact for clients within an assigned book of business
Facilitate communication across departments to provide efficient solutions to client issues
Develop and maintain knowledge of products, industry trends, and other developments
Understand and react to the competitive landscape
Document customer interactions and maintain accurate CRM records
Adapt to changing priorities and support unexpected situations
Accommodate client needs, including travel within the assigned book of business
Lead acquisition efforts, meet with key accounts, facilitate regional conferences, and coach best practices
Provide customers with tools and information to use OPENLANE software successfully
Build growing and profitable long-term relationships with key accounts

Requirements

What you’ll need

College degree or equivalent professional experience
2 years of outside sales or business development experience
2–3+ years in a customer-focused, industry-specific, or account management position preferred
Superior communication skills and ability to clearly articulate ideas and concepts
Intermediate knowledge of Microsoft Office and Google Suite products
Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred
Ability to combine sales acumen, interpersonal skills, and flexibility in a fast-paced, changing environment
Ability and willingness to travel to or within the assigned region roughly 50% of the time every month

Benefits

Comp & perks

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement