On Location

Affiliate Manager

• Execute the servicing plan to elevate the FIFA Affiliates guest experience and fulfill hospitality packages
• Prepare operational materials, reports, and correspondence
• Fulfill package requirements and provide excellent service throughout the FIFA Affiliates journey
• Contribute to cross-functional planning and execution of guest operational flows
• Keep FIFA Affiliates informed with operational updates and align internal teams on execution needs
• Collaborate with Delivery, Venue Management, Commercial Strategy, Ticketing, Accounting, Legal, and Finance teams
• Support servicing and management of Media Partners and Host Committees
• Manage partner expectations, gather feedback, and address requests or concerns
• Collect and contribute content for guest communication materials
• Liaise with Legal to review contract redlines and manage signatures via DocuSign
• Manage parking pass distribution and maintain detailed records
• Produce and maintain reports for the Servicing team
• Identify, organize, and escalate partner requests to support departments
• Provide overall support as assigned by manager or project leadership

Manager, Account Services – Affiliate Hospitality Program, FIFA World Cup 26