Office Depot

Human Resources

• Primary partner, point of contact and change agent for multiple and/or complex business locations/teams
• Assist business in managing workforce for given area, provide guidance, counsel/coaching and at times, veto
• Translates business strategy into human capital needs
• Identify need for organization design/structure changes; Partner with the business to effectively populate structure; provides guidance on talent and headcount/cost
• Support and communicate Performance Management processes congruent with company strategy/methodology
• Champion talent review process, provide input and guidance (with business) on assessments, identification of successors and development actions (e.g. assignments, training, etc.)
• Play active role in managing development action plans for key individuals
• Completes gap analysis providing input on the prioritization of open positions within supported function(s)
• Collaborate with the talent acquisition team to develop strategies to fill high-priority roles, manage openings; promote internal movement/placement, manage headcount
• Partner with Talent Acquisition team and management to implement talent strategies including hiring and selection, workforce planning including gap analysis, high potential identification, assessment and management, retention of identified key talent, career pathing, accelerated development, and other organizational development initiatives as identified
• Partner with enterprise-wide HR Partner’s to deliver retention and recognition strategies across Office Depot Omni channels to include performance, incentive, compensation, benefits, and recognition programs
• Contribute and serve as advisor and/or technical expert on project teams such as organizational and team development, talent management, acquisition, training, company culture, etc. in support of organizational changes and initiatives

Senior HR Business Partner

Business Development Rep

• hunting net new accounts and increasing penetration within existing Technology accounts
• servicing existing accounts
• ensuring customer satisfaction by responding to their service needs
• executing pricing strategy based on appropriate profitability
• maintaining customer information and data integrity in the CRM
• developing selling strategies and collaborating within the team
• routine travel within the respective territory to meet with customers

Account Development Manager – TECH

Director

• Develop & Execute IT Transformation Strategy
• Modernize Core Systems & Architecture
• Drive Digital Customer & Operational Excellence
• Lead Change Management & Adoption
• Governance, Risk: Support the pricing team
• Team Leadership & Budget Oversight

Senior Director, IT Transformation

Systems Engineer

• Work closely with multiple departments on company-wide initiatives
• Oversee the creation, management, and execution of test plans and test cases
• Lead processes to optimize the test suite
• Work independently with multiple Scrum teams

Senior Systems Engineer

• Maintain high-quality technology solutions that deliver an exceptional customer experience
• Collaborate closely with product teams and stakeholders to translate technical needs
• Oversee the creation, management, and execution of test plans and test cases
• Provide guidance and oversight to ensure teams can successfully develop and test applications
• Lead processes and create utilities to optimize the test suite
• Mentorship of junior engineers and oversight of QA processes

Lead Systems Engineer

Account Manager

• Responsible for traveling within the assigned territory to make sales or solicit orders or contracts.
• Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer
• Responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions.
• Responsible for the development of and execution of pricing strategies and tactics.
• Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions CRM.
• Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers.

Senior Account Manager

• Focus on in-person networking and cold calling strategically important customers in markets with high opportunity where a field presence is necessary to win.
• Partner with generalist account owners and create relationships with key decision influencers, decision makers, and end users either within prospective customers or existing customers with no spend within PPA.
• Expand sales within existing customers without PPA spend by presenting a portfolio of PPA-specific solutions using a strategic pricing strategy.
• Generate long-term profitability and revenue for ODP Business Solutions through acquisition of net-new high potential accounts by selling them portfolio of PPA specific solutions.
• Grow share of wallet in existing high-pen customers by marketing new / alternative product offerings.
• Analyze historic sales within customer and brainstorm potential add-ons (incl. engaging with generalist account owners).
• Seek out and identify margin expansion opportunities within customers.
• Proactively manage opportunities & forecast sales in existing customers.
• Maintain customer info in ODP Business Solutions’ CRM.
• Allocate time for review & reflection on successful customer interactions and lost sales for self-development and improvement.
• Answering ad-hoc category-specific inquiries from generalist reps to educate and upskill generalists on their category of expertise.
• Coordinate with relevant ODP Business Solutions sales support functions to price and quote.
• Other duties as assigned.

Account Development Manager – Print, Promo Apparel

Account Executive

• responsible for revenue growth and customer retention
• managing customer relationships via outbound calls
• accepting inbound calls to drive sales
• targeting clients with 10 to 100 white collar workers
• generating customer interest for service offerings
• scheduling follow-up sales calls
• operating with integrity

Inside Sales Representative

• Existing account penetration: Responsible for traveling within the assigned territory to make sales or solicit orders or contracts. Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer; responsible for selling both office supply and non-office supply categories, pulling in specialists as needed to support greater category penetration. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales with little or no supervision.
• Servicing existing revenue: Responsible for making sales or soliciting orders or contracts. For those customers in territory with current spend, the rep is responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions. This includes bids, contract negotiations and request for proposals and will be involved in re-bidding existing contracts. This also includes ensuring ODP Business Solutions can earn appropriate profitability based on customer profile in volume, size, and service requirements. This will require the development of and execution of pricing strategies and tactics. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales, with little or no supervision.
• Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions CRM.
• Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers.

• compiling and creating data
• initiating and delivering research, analysis, and reports that measure the impact of workforce management, retail store operations, labor standards, and staffing initiatives
• data collection and validation, summarization of observations, and distribution of sales reporting to deliver insights
• analyze, implement, manage and monitor multiple projects including metrics and timelines for the Stores Operations area
• evaluating the effectiveness of Store Operations, Store Projects, Programs and Initiatives
• developing and delivering communication to upper management and stores

Key Account Manager

• Drive net new business revenue and develop service offerings
• Identify new prospects and implement Office Depot services
• Achieve annual incremental sales goal
• Support ongoing training of store associates
• Collaborate with cross-functional teams

Business Development Manager – Retail Services

• Primary partner, point of contact and change agent for multiple and/or complex business locations/teams.
• the face of HR to the business.
• Assist business in managing workforce for given area, provide guidance, counsel/coaching and at times, veto.
• Translates business strategy into human capital needs.
• Identify need for organization design/structure changes; Partner with OD to effectively populate structure; provides guidance on talent and headcount/cost.
• Support and communicate Performance Management processes congruent with company strategy/methodology.
• Champion talent review process, provide input and guidance (with business) on assessments, identification of successors and development actions (e.g., assignments, training, etc.)
• Play active role in managing [development] action plans for key individuals.
• Completes gap analysis providing input on the prioritization of open positions within supported function(s);
• Collaborate with the talent acquisition team to develop strategies to fill high-priority roles, manage openings; promote internal movement/placement, manage headcount.
• Partner with Talent Acquisition team and management to implement talent strategies including hiring and selection, workforce planning including gap analysis, high potential identification, assessment and management, retention of identified key talent, career pathing, accelerated development, and other organizational development initiatives as identified.
• Partner with enterprise-wide HR Partner’s to deliver retention and recognition strategies across Office Depot Omni channels to include performance, incentive, compensation, benefits, and recognition programs.
• Contribute and serve as advisor and/or technical expert on project teams such as organizational and team development, talent management, acquisition, training, company culture, etc. in support of organizational changes and initiatives.
• Contribute and serve as advisor and/or technical expert on project teams such as organizational and team development, talent management, acquisition, training, company culture, etc. in support of organizational changes and initiatives.

• Provide comprehensive HR support including talent management and performance management
• Assist in the development, delivery and coordination of HR initiatives
• Collaborate with Senior HR Managers to develop programs that promote a positive work environment
• Ensure appropriate onboarding process of new employees
• Counsel managers about training opportunities and Professional Growth Plans
• Manage location-based annual Affirmative Action Plans
• Advise managers on application of Company policies

Senior HR Business Partner

Account Development Manager – TECH

Senior Director, IT Transformation

Senior Systems Engineer

Lead Systems Engineer

Senior Account Manager

Account Development Manager – Print, Promo Apparel

Inside Sales Representative

Senior Account Manager

Key Account Manager

Business Development Manager – Retail Services

Senior HR Business Partner

HR Generalist