Office Depot

Sales

• Build and lead a local outside sales team in the Cincinnati market
• Recruit, develop, mentor, and retain top sales talent
• Drive execution of retention and growth strategies across existing and new accounts
• Manage performance KPIs, forecasts, and reviews to track progress against goals

Regional Sales Manager

• Build and lead a local outside sales team in the Philadelphia market
• Hire, train, coach, and mentor sales professionals focused on new business and growth within existing accounts
• Drive strategy and execution for a key growth market
• Responsible for day-to-day management for a team of field sales professionals
• Recruit, develop, mentor, and retain top sales talent
• Lead the execution of retention and growth strategies across existing and new accounts
• Drive achievement of sales, margin, and profitability targets for the local market
• Establish and manage performance KPI’s, forecasts, and reviews to track progress against goals

Sales Operations Manager

• Build and lead a local outside sales team in the South Florida market
• Hire, train, coach, and mentor sales professionals focused on new business and growth within existing accounts
• Drive strategy and execution for a key growth market for ODP Business Solutions
• Provides strategic leadership for a field sales organization responsible for earning, retaining, and expanding business across an assigned geography of customers
• Build and lead a high performing customer centric sales team that deliver profitable growth
• Sets the commercial strategy for the territory, operationalizes go to market plans, and ensures consistent, disciplined execution in the field
• Spend most of the time in market alongside Territory Sales Managers, coaching in real time, strengthening key customer relationships, and driving strategic initiatives that support long term, sustainable growth

Managing Director, Sales – Local Operations

Associate

• Develops and executes product strategies for assigned product categories that align with business strategies and drive growth and profitability
• Leverages results from market research, industry data, competitive analysis etc. to develop market-based insights that inform the product roadmap, decision making on new opportunities and growth strategies
• Define and prioritize product features and enhancements based on market insights, customer feedback, and business priorities
• Drives project plans with supporting financials, manages a challenge process and drives execution of projects
• Track and analyze key performance indicators (KPIs) to measure product success, track performance, and identify areas for improvement
• Build successful partnerships with vendor partners, key internal customers and cross functional teams
• Collaborate with sales and marketing teams to develop and execute successful go to market strategies and supporting sales and marketing collateral
• Leverages knowledge to provide on-going product support for the product lines including market demand, competitive analysis, changes in market/competitive trends, changes in code approvals, etc.
• Represents the “voice of the customer” in internal decision making
• Provides point of view development on customer centered platforms like sustainability, safety, hygiene and productivity

Senior Associate Merchant, Hospitality

Manager

• responsible for the planning, execution and customer experience for product and service offerings
• implement a strategic roadmap for product and service offerings
• work closely with business partners and customers to understand their needs
• manage project timelines and budget, including scopes, timelines, dependencies and deliverables
• be the point person for escalations and serve as the domain expert

Senior Manager, Technology

Data Scientist

• Translate customer needs into system features and manage their development
• Oversee the day-to-day management of Product Master Data products and services
• Shape the strategy for master data systems and processes within Merchandising Operations
• Collaborate with content, asset, and data governance stakeholders
• Create and maintain a prioritized backlog for product development
• Actively participate in Scrum events
• Develop, maintain and deliver a roadmap aligned with company initiatives

Master Data Product Manager

• responsible for the overall presentation, financial results, execution of company programs and direction of 15-20 store locations
• support the company culture, which includes, but is not limited to consistent customer service, sales culture, store presentation, and operational excellence
• complete DM Audits/Store reviews each month as well as coaching and developing the management team within the different stores
• ensure total store compliance with all company policies, and communicates these policies to all employees in a developmental, associate-oriented manner
• provide a consultative selling environment through coaching and feedback to all members of the management and employee teams
• work with organizations outside of the store to make Office Depot a leader within the local business community

Retail District Sales Manager

Ecommerce

• Lead the consultation with internal customers of eCommerce to capture agreed-upon business objectives and processes
• Communicate processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users goals
• Lead the gathering and development of enhancements to BSD and .Com applications through use-case development, wire frame review, user acceptance testing and implementation
• Accountable for delivering on-time high-quality eCommerce solutions to Office Depot customers
• Primary liaison between the business and IT and is responsible for leading the collection of business requirements, designing solutions, overseeing the development and coordinating the testing of innovative system and business solutions for the eCommerce organization
• Collaborate with business personnel to create and document business work flows as well as configure application systems to match those work flows
• Ensure the appropriate testing and business training is provided to make for a smooth 'go live' scenario
• Designate the participants in the ongoing support and future enhancement development for the respective applications

Senior eCommerce Analyst

Customer Support

• Develop and Execute Customer Experience Strategy: Lead the creation and implementation of a comprehensive customer experience strategy that aligns with the company’s vision, values, and business objectives
• Champion a Customer-Centric Culture: Drive organizational change by promoting a customer-first mindset at all levels of the business
• Leverage Data and Insights for Continuous Improvement: Oversee the collection, analysis, and dissemination of customer feedback, satisfaction metrics (e.g., NPS, CSAT), and operational data
• Collaborate with Cross-Functional Teams to Optimize Processes: Work closely with leaders in Operations, IT, Marketing, Sales, and Product
• Lead, Develop, and Inspire High-Performing Teams: Manage, mentor, and grow a diverse team of customer experience professionals

VP, Customer Experience

Recruitment

• Manage and execute high volume recruiting across the Supply Chain Organization
• Managing job posting process for niche and national job boards
• Candidate sourcing, phone screening and video interview scheduling
• Offer packet creation and managing candidate documents and records
• Analyzing and reporting on key TA scorecard and objectives metrics
• Supporting growth and enhancement of internal programs and university engagement
• Developing local community programs and partnerships to build local talent pipeline
• Lead collaboration efforts with HR and manage cross-functional teams for special projects/events
• Maintain guidelines for communications to internal and external partners, vendors and candidates

Senior Talent Acquisition Coordinator

• Managing and executing high volume recruiting across the Supply Chain Organization
• Managing the job posting process for niche and national job boards
• Candidate sourcing, phone screening, and video interview scheduling
• Offer packet creation and managing candidate documents and records
• Analyzing and reporting on key TA scorecard and metrics
• Supporting the growth and enhancement of internal programs and university engagement
• Developing local community programs and partnerships for talent pipeline
• Leading collaboration efforts with HR and managing cross-functional teams
• Creating SOP documents for efficient and unified processes

Director

• Develop and execute merchandising strategies for assigned categories
• Oversee the selection, pricing, and lifecycle management of product assortments
• Establish and maintain strong relationships with vendors and suppliers
• Partner with Marketing, Supply Chain, Finance, and Store Operations to coordinate initiatives
• Lead, mentor, and develop a high-performing merchandising team
• Monitor and analyze category performance metrics, sales data, and market trends

Director, Divisional Merchandising – Packaging

• Provide expertise and execute initiatives for field sales organization
• Implement sales strategy and lead a team of sales representatives
• Manage a team of sales professionals covering the entire local market
• Work closely with solutions partners to meet customer requirements
• Collaborate with B2B leadership to complement sales strategies
• Conduct ongoing coaching and mentoring for sales capabilities

Operations

• Provide strategic leadership for a field sales organization
• Build and lead a high performing customer centric sales team
• Own the local go-to-market strategy for assigned geographies
• Drive achievement of sales, margin, and profitability targets
• Establish and manage performance KPI’s, forecasts, and reviews

Business Development Rep

• Responsible for prospecting, identifying, and developing furniture business with new customers
• Profitably growing furniture within existing Company furniture accounts
• Collaborate with office products sales reps to incorporate furniture into existing supply accounts
• Achieve individual revenue and gross profit targets within accounts

Regional Sales Manager

Regional Sales Manager

Managing Director, Sales – Local Operations

Senior Associate Merchant, Hospitality

Senior Manager, Technology

Master Data Product Manager

Retail District Sales Manager

Senior eCommerce Analyst

VP, Customer Experience

Senior Talent Acquisition Coordinator

Senior Talent Acquisition Coordinator

Director, Divisional Merchandising – Packaging

Regional Sales Manager

Managing Director, Sales – Local Operations

Business Development Manager, Furniture