Senior eCommerce Analyst

Office Depot

Senior eCommerce Analyst capturing business objectives for eCommerce and delivering high-quality solutions. Liaising between business and IT, overseeing development and testing for eCommerce applications.

Posted 6/23/2026full-timeBoca Raton • Florida • 🇺🇸 United StatesSenior💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the consultation with internal customers of eCommerce to capture agreed-upon business objectives and processes
Communicate processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users goals
Lead the gathering and development of enhancements to BSD and .Com applications through use-case development, wire frame review, user acceptance testing and implementation
Accountable for delivering on-time high-quality eCommerce solutions to Office Depot customers
Primary liaison between the business and IT and is responsible for leading the collection of business requirements, designing solutions, overseeing the development and coordinating the testing of innovative system and business solutions for the eCommerce organization
Collaborate with business personnel to create and document business work flows as well as configure application systems to match those work flows
Ensure the appropriate testing and business training is provided to make for a smooth 'go live' scenario
Designate the participants in the ongoing support and future enhancement development for the respective applications

Requirements

What you’ll need

Bachelor's Degree in MIS, Business, Computer Science or equivalent experience
7+ years experience in business/systems analysis with a focus on web/internet projects
Strong experience capturing requirements for web application development specifically in eCommerce transactions
Experience writing functional requirement specifications, writing use cases, test plans and cases
Experience creating process flow diagrams; awareness of current web technology and tools (e.g. Search tools, Tracking tools, etc.)
Previous coding experience
Knowledgeable about quality assurance methodology
Project management experience
Strong facilitation and communication skills; strong attention to detail; strong written and oral communication skills, including presentation and interview skills; strong organizing and planning skills with proven ability to multi-task; analysis and problem solving skills; negotiation skills; ability to work with minimal direction and supervision
Strong written and verbal communication skills across business and technical audiences
Proven experience with ITIL processes a plus
Prior business and or IT operations experience preferred
Experience in test planning and execution and training documentation and execution preferred
Demonstrated ability to organize workload, multitask, think analytically, solve technical problems, and establish relationships across business and IT teams members
Experience in the Retail industry

Benefits

Comp & perks

Competitive salaries
401(k)
Opportunities to move and grow within the organization
Incentive program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisweb application developmentfunctional requirement specificationsuse case developmenttest plansprocess flow diagramsquality assurance methodologyproject managementeCommerce transactionscoding

Soft Skills

facilitationcommunicationattention to detailwritten communicationoral communicationorganizingplanningmulti-taskinganalysisproblem solving

Certifications

Bachelor's Degree in MISBachelor's Degree in BusinessBachelor's Degree in Computer Science