Novartis

Manager

• Interact within assigned accounts to support patient access within their therapeutic area product(s) providing proactive face-to-face education on product-specific programs to providers and staff in order to support integration of those programs into office processes and workflows.
• Address customer questions for issues related to NPC policies on therapeutic area product ordering, payment, inventorying, and product returns & replacement in offices.
• Work with key members of therapeutic area offices (e.g., providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products.
• Ability to analyze problems and offer solutions.
• Understand specifics and support questions associated with payer policies (e.g., utilization management, denial, and appeals), drug acquisition and inventory management, and patient / practice reimbursement (e.g., Co-pay, administration, drug claims).
• Analyze account reimbursement issues & opportunities (as needed).
• Identifies trends at a local, regional and national level and partner with purpose internally and externally to support patient pull-through.
• Supports pull through on local coverage decisions to enable meaningful patient access within the system.
• Proactively communicate policy changes or issues that could potentially affect other departments.
• Accountable for standing up NVS-sponsored patient support programs to enable patients starting and staying on therapy (i.e., Co-pay).
• Maintain expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and act as their aligned therapeutic area product(s) reimbursement expert (as needed).
• Interface with Patient Support Center (hub) on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education.

Access & Reimbursement Manager, Cardiovascular

Director

• Provides input to the development of clinical development strategy, and contributes to development of trial related documents (e.g., CTPs, informed consent form, case report forms, data monitoring committee charters, data analysis plan, reports, publications) for assigned clinical trial(s) consistent with Clinical Development Plan (CDP);
• Develops materials for trial-related advisory boards, data monitoring committees, investigator meetings, and protocol training meetings for Novartis local clinical development teams
• Provides clinical and scientific input and contributes to clinical sections of trial and program level regulatory documents (e.g., Investigator’s Brochures, Health Authority briefing books, safety updates, submission dossiers, and responses to Health Authorities)
• In collaboration with appropriate Clinical Trial Team (CTT) members: Ensures clinical development oversight and support of trials as needed
• Conducts ongoing scientific review of clinical trial data with Clinical Scientific Expert(s) with appropriate oversight from Medical Lead/CDMD/CSL
• Manages patient safety reports on trial data to safety and clinical boards (e.g., Safety Management Team (SMT), GCT, GPT) with appropriate oversight from Medical Lead/CDMD/CSL in collaboration with patient safety
• Provides input into final analyses and interpretation including the development of the Clinical Study Report(s) (CSRs), publications and internal/external presentations, with appropriate oversight from Medical Lead/CDMD/CSL
• Contributes to global initiatives (e.g., process improvement, training, SOP development, other Clinical Development line function initiatives)
• May be assigned to lead clinical trial(s) as Clinical Scientific Lead and provide leadership and guidance for all clinical aspects of a clinical trial in close collaboration with the assigned medical monitor and/or CDMD.

Associate Clinical Development Director

Medical Director

• Provides clinical leadership, scientific and medical strategic input for all clinical deliverables in the assigned or defined program activities as applicable
• Leads development of clinical sections of trial and program level regulatory documents (e.g., Investigator’s Brochures, briefing books, safety updates)
• Drives execution of the section of the clinical program in partnership with global line functions
• Provides medical oversight and leadership of trials and may act as medical monitor
• Provides input into final analyses and interpretation including the development of the Clinical Study Report(s)
• Supports overall program safety reporting in collaboration with Patient Safety
• Interacts with and represents Novartis to global key opinion leaders and experts
• Ensures career development of program reports and other clinical colleagues through active participation in the performance management and talent planning processes.
• Contributes to medical/scientific training of relevant Novartis stakeholders.

Clinical Development Medical Director – Neuroscience

Communications

• Lead end‑to‑end global scientific communication strategies across Oncology or Neuroscience portfolios.
• Define scientific narratives, statements, and lexicon aligned with therapeutic area and asset strategies.
• Develop and execute global publication plans across the asset lifecycle, ensuring quality, impact, and timeliness.
• Lead congress scientific communications, including data interpretation, narrative development, and global readiness activities.
• Partner with medical, development, research, and insights teams to deliver integrated scientific communication strategies.
• Provide matrix leadership to cross‑functional publication teams and external agency partners.
• Ensure compliance with publication, medical education, and regulatory standards across all scientific communication activities.
• Drive innovative approaches and pilots to enhance effectiveness, efficiency, and stakeholder engagement.
• Measure and track the impact of scientific communications, using insights to continuously refine strategy and execution.
• Manage agency relationships, budgets, and vendor performance to deliver high‑quality outcomes on time.

Director, Portfolio Scientific Communications

• This position focuses on disease states (e.g. prostate cancer, neuroendocrine tumors, & etc.) being treated by Novartis’ Radioligand Therapies.
• Their key accountability is the development and execution of an impact-driven medical strategy for their assigned Field Team, aligned with the overarching Medical Strategy, with the goal of improving patient care.
• The RDM provides strategic direction and leadership to their assigned Field Medical Team while functioning within the Novartis Code of Conduct, Ethics, Risk and Compliance policies and Working Practice documents.
• The position requires proactive decision-making, leading initiatives within the team, cross-functional collaboration, and alignment with key stakeholders.
• The RDM drives execution of the medical strategies by setting the direction and providing clear communication of objectives and expectations to Medical Science Liaisons (MSLs) direct reports and strategic guidance regarding key accounts.
• They are also accountable for performance of the MSLs within their team, optimal resource management, and the cultivation and recruitment of high performing talent through ongoing coaching and development.
• The RDM is responsible for establishing a high performing team culture aligned to Novartis values and behaviors.
• The RDM drives cross-functional collaboration through participation in forums to share best practices and build innovation.
• They lead cross-functional collaboration with senior internal stakeholders to improve or implement novel approaches to partnerships with external customers (Medical Experts, HCPs, Accounts, etc.) to drive medical and/or clinical goals.
• The RDM may serve as a peer leader driving internal initiatives and process improvements for the field teams.
• They ensure field training and readiness, scientific expertise, understanding and adoption of technology, and compliant business practices of their respective field teams.

Regional Director of MSLs, Onc RLT

Operations

• Accountable for all country clinical operations activities related to the allocation, initiation, conduct (recruitment, quality data collection) and timely completion of Phase I-IV Oncology and Pharma clinical trials
• Operationally responsible for building a high performing team culture and ensuring standardization across Development Units
• Responsible for hiring, development, retention and succession planning of talent including US Field Monitoring Head, Study Start Up Head and Portfolio Head(s)
• Develops performance management processes to proactively manage key performance and quality indicators to ensure achievement of Country/Hub performance targets
• Actively monitors the KQI’s and the development, maintenance and execution of the yearly process control plan in the Country to ensure adherence to clinical data standards
• Manages, develops and recognizes Country performance of Country SSO associates in line with the Country objectives
• Promotes a compliance culture advocating the adherence to highest standards and ethical integrity

US Country Head – Study & Site Operations

Software Engineer

• Responsible for all statistical programming/data review reporting and analytics development aspects of several studies, a medium to large sized project or project-level activities
• Acts as a key collaborator and strategic partner in ensuring that drug-development plans are executed efficiently with timely and high quality deliverables
• Oversees programming style, quality of statistical reporting & compliance with timelines
• Lead statistical programming activities as Trial Programmer for several studies or as Lead/ Program Programmer for a medium to large sized project in phase I to IV clinical studies
• Co-ordinate activities of programmers either internally or externally
• Make statistical programming decisions and propose strategies at study or project level
• Ensure timely and quality development and validation of datasets and outputs for CSRs, regulatory submissions/interactions, safety reports, publications, post-marketing activities

Senior Principal Statistical Programmer

• Assess and frame complex business, people and process challenges to determine the right innovation and design approach.
• Identify insights, blind spots and experience opportunities across processes, interactions and supporting systems.
• Conduct research using Human Centered Design and service design methods to understand user needs, pain points and moments that matter.
• Translate complex or ambiguous challenges into clear problem statements and opportunity areas.
• Partner with Global Process Owners (GPOs) to redesign processes informed by human centered insights and employee priorities.
• Coach teams to apply human centered design methods including journey mapping, synthesis, prototyping and testing.
• Identify integration opportunities that streamline experiences and reduce friction across end‑to‑end journeys.
• Ensure process changes connect to real employee needs and moments that matter, avoiding siloed or purely operational improvements.
• Create or co‑create journey maps, prototypes and experience concepts when deeper design expertise is required to accelerate progress.
• Contribute to internal playbooks, methods, tools and frameworks that help teams apply human‑centered practices.
• Coach GPOs, P&O teams and cross‑functional partners to apply human‑centered and design‑led approaches in their work.
• Facilitate alignment sessions and co‑creation activities to build shared understanding and stronger solutions.
• Lead or support innovation and experience design efforts from early discovery through pilot execution.
• Translate insights and ideas into tangible concepts, prototypes and validated recommendations.

Director, Innovation – Human Centered Experience

• Lead an enterprise mindset across the Radioligand Therapies (RLT) regional ecosystem
• Develop, orchestrate, and execute the RLT priority ecosystem customer engagement strategy
• Build and maintain key business relationships with C and D suite personnel
• Understand the needs of the target ecosystem archetype customers and utilize insights to anticipate business trends
• Drive strategic plans, collaborating with the Integrated Field Strategy Team (IFST) on pre-launch/launch strategy
• Identify opportunities for collaboration and engagement with ecosystem C-Suite, D-Suite and non-HCP decision-makers
• Drive partners across functions to eliminate barriers and create solutions

Radioligand Therapies Director, Ecosystem Lead – Mid – Atlantic

QA Engineer

• Proactively provide QA leadership to the business strategy for assigned programs/trials by ensuring considerable organization awareness (e.g. Interrelationship of departments and business priorities)
• Drive implementation of quality strategy within Global Clinical Team (GCT)/ Clinical Trial Team (CTT) under responsibility
• Regularly monitor the implementation of the annual Quality Plan pertaining to the assigned programs/studies
• Ensure adequate oversight of proactive quality risk management process in the overseen areas including quality risk assessments and submission/inspection readiness activities and ensure that Clinical Trial Process (CTP) are in control
• Provide robust and clear quality oversight in the following areas of clinical development
• Support/collaborate with key stakeholders (e.g., Country Development Quality (CDQ), Development Units (DUs), GCT and/or CTT members) to ensure that risks are detected and remediated
• Support core governance for quality incident management for critical and major deviations pertinent to the programs being assigned and ensure timely escalation when required
• Provide Good Clinical Practice (GCP) guidance to day-to-day questions arising from Clinical trials deliverables
• Collaborate with Country Development QA and External Service Providers (ESP) QA to drive initiatives relevant to internal monitoring and outsourced activities Quality oversight
• Lead inspections preparation and facilitation in collaboration with other QA groups within Research & Development Quality (RDQ)
• Support audits and inspections follow-up activities including Corrective & preventative Actions (CAPA) preparation
• Actively leverage audit/inspection outcomes/trends to sustain improvement in clinical trials conduct
• Active participation in continuous improvement initiatives (including Work streams) and ensure that areas identified as weaknesses are properly being addressed and executed for sustainability
• Be QA point of contact for the defined trials and attend the meetings and ensure quality is embedded in the decision taking processes

Clinical Quality Assurance Program Lead – Associate Director

Customer Success Manager

• Lead development and execution of medical affairs strategy for TA/Asset priority programs including transformative tactics such as research/population health, innovative partnerships and integrated evidence plans
• Co-develop plans for evidence generation, MSL / Field Medical Affairs strategy, medical education programs, scientific publication planning and Medical Expert network development with TAs
• Co-own the development and implementation of innovative education and scientific communication plans for external stakeholders
• Financial tracking to ensure timely and cost-effective development & execution of medical activities
• Prepare SRC submissions for TA assets within remit
• Partner with Development, S&G, US and International cross-functions to shape portfolio early and diversify evidence to achieve broad access at launch and to enhance impact on clinical practice for priority programs
• Represent GMA around prioritized portfolio with internal and external audiences, in collaboration with TAs including the investment, medical and regulatory communities, as well as pharmaceutical or biotechnology industry collaborators/partners
• Represent “the voice of the patient” internally and evaluate factors relevant to a patient’s informed decision making
• Provide direction and input into the development and implementation of successful reimbursement and market-access strategies
• Provide proactive input to Development on potential new therapeutic indications, to enrich Registration Programs and to consider new therapeutic opportunities.
• Ensure that Patient Access programs are supported for all brands within the GMA and delivered with full compliance
• Ensures GMA activities are designed and executed in compliance with company policy guidelines and highest medical quality standards
• Provide proactive medical input to asset lifecycle management to consider new therapeutic opportunities
• Ensure that Patient Access programs are supported by all brands within International Medical Affairs and delivered with full compliance

Associate Director, Global Medical Affairs – Renal

Therapist

• Lead the therapeutic area and portfolio strategy
• Serve as a thought partner for the NS & GTx Head and leadership team
• Collaborate with key stakeholders along the R-D-C continuum
• Oversee program execution by actively partnering with Global Program Heads
• Monitor external landscape and assessments impact on portfolio
• Lead governance, effective discussion and quality decision making at NS & GTx Leadership team
• Manage the NS & GTx Operational Manager(s) and direct reports
• Accountable for external annual DU budget and manage department headcount

Head Portfolio Strategy – Operations, Neuroscience, Gene Therapy

• Build, enhance, and maintain the Launch Excellence Knowledge Sharing and Training hub for the organization, using proven, innovative, and AI-enabled methods.
• Manage an efficient launch plan resource site for senior leadership.
• Work with Data Science to leverage AI to improve and speed up launch excellence knowledge sharing and application.
• Build smart launch excellence training and workshop resources to enable rapid onboarding of new launch team members.
• Support the planning and execution of annual launch community forums.
• Lead new projects defined by the Launch Excellence annual plan.

Associate Director – Launch Excellence

• Provide clinical leadership and medical strategic input for deliverables in the assigned project/program.
• Deliverables may include sections of individual protocols consistent with the clinical development plan (CDP), data review, program specific standards, clinical components of regulatory documents/registration dossiers, and publications (e.g., investigator brochures, briefing books, safety updates, submission dossiers, and responses to health authorities)
• Drive execution of the section of the program in partnership with global line functions, assigned Global Trial Directors, and regional/country medical associates
• Oversee/conduct medical and scientific review of trial data with Clinical Scientific Expert (CSE). May be the Program Manager of other associates (e.g.., CSE). May function as study medical monitor
• Support GPCH in ensuring the overall safety of the molecule.
• May be a core member of the Safety Management Team, and supports program safety reporting (e.g., PSURs, DSURs, and safety related documents) in collaboration with Patient Safety
• Support the Clinical Development Head by providing medical input into CDP and clinical trial package reviews and contributing/driving development of disease clinical standards for disease areas
• Provide support to the GPCH or CDH in interactions with external partners (e.g., regulatory authorities, key opinion leaders, data monitoring boards, advisory boards, patient advocacy groups), and internal partners (e.g., clinical trial team, Medical Affairs, Commercial, Health Economics & Outcomes Research), and decision boards)
• Work with BR (Novartis Biomedical Research)/Translational Medicine to drive transition of early development projects to Transition Decision Point and with Business Development, including target identification and due diligence
• Ensure career development of Program Reports and clinical colleagues through active participation in performance management and talent planning processes.
• Provide on-boarding, training, & mentoring support
• Contribute to medical/scientific training of relevant Novartis stakeholders on the disease area and compound/molecule. May serve as speaker for Global Clinical team

Clinical Development Medical Director – Cardiology

Analyst

• Executes material planning process for Baltic countries
• Secures that logistic processes are proceed in a timely, high quality, efficient and effective manner
• Ensure Products availability in line with the approved sales forecast
• Responsible for intercompany order fulfilment according to predefined cooperation parameters
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt