Nordson Corporation

Account Manager

• Sells adhesive application equipment in the assigned territory for Product Assembly customers
• Develops and implements a territory sales plan
• Travels to customer locations regularly and spends the majority of time visiting customers
• Accurately forecasts sales on a monthly basis using the Nordson CRM system
• Identifies opportunities and works with Field Service Technician to sell systems and parts for assigned customers
• Maintains detailed knowledge of Nordson products, prices, policies, and procedures

Strategic Account Manager – Industrial Machinery Sales

Director

• Partner with division leadership to develop Winning Teams with an Owner Mindset using NBS Next to implement processes and make decisions that drive top tier growth with attractive margins and returns
• Assist divisions and support functions in defining and implementing short and long-term strategies and actions plans to implement NBS Next
• Lead and coach organization on 'learning' and 'doing' all elements of NBS Next to drive differentiated performance leading to leadership level performance as defined by NBS Next metrics
• Develop, train and coach all levels of employees in fundamentals of continuous improvement to create a self-sustaining culture of continuous improvement across all functions and levels
• Together with the corporate Continuous Improvement team, maintain and improve the NBS Next playbook and supporting documentation including identification and documentation of best practices, development and delivery of training material and documentation and communication of case studies
• Other duties as assigned

Continuous Improvement Director

Field Engineer

• Provide on-site technical support directly to customers of Nordson Adhesive Dispensing Systems
• Support may be in the form of start-up assistance, preventative maintenance, troubleshooting and repair, training, or general technical counseling
• Meet or exceed yearly assigned sales budget in coordination with Account Manager (sales) territory representative
• Coordinate efforts and assist Account Manager with technical product and customer support, troubleshooting and training
• Interface with Account Manager to maximize the opportunity for sales of specialized equipment or other Nordson Adhesive systems and parts to existing customer base and prospects
• Identify new technologies for equipment as required based upon application, customer and field engineering needs, and recommend best solution to improve customer operations
• Prepare and promptly submit all administrative and technical reports as requested to Aftermarket Business Development Manager and advise of all field tests or installation requirements that need assistance from Application Engineering, Existing Equipment Engineering, and territory Account Manager
• Responsible for auditing, documenting and updating customer installed base line survey information in our database
• Keep abreast and advise Aftermarket Business Development Manager of new markets, changes in existing markets, competitor activities (prices and product changes), and need for new or redesigned products and applications
• Follow documented policies and procedures
• Perform other duties as assigned including selling service and spare parts to all customers

Senior Field Service Technician

Software Engineer

• Manage the Divisional engineering groups that serve global multinational manufacturers and OEMs
• Responsible for the execution and performance of new product development and sustaining engineering
• Direct a high-performing engineering organization focused on breakthrough technologies
• Manage product development team in the design, validation, and release of projects
• Ensure design projects exceed expected product requirements
• Support marketing in the evaluation of new design opportunities
• Manage application engineering team in quoting and processing engineered systems orders

Director Engineering – Industrial Coating Systems

Systems Engineer

• Assists customers with identifying their technical specifications and determine what documentation is required to incorporate the organization's products into customer applications.
• Prepares engineering drawings, production specifications and schedules, and contract modifications to ensure that customers' technical requirements are met.
• Develops application notes that clearly describe how the organization's products should be used in the customers' target application.
• Develops test applications used for testing modules, including customer-specific components.
• Analyze and assess software system functionality and architecture, and at times develop prototypes and participate in every aspect of software development, including user needs and requirements gathering, documentation, design, programming, quality control, release engineering, and software sustaining.
• Create and document the system architecture using proven methods.
• Provide constructive feedback to peers to improve the team and processes.
• The SSE supports story definition, providing the clarifications necessary to assist the team with their story estimates and sequencing.

Software Systems Engineer

Sales

• You will be responsible as Sales Manager for meeting revenue and gross margin targets for Optical Sensors and Metrology (OSM) Systems Product lines in the EMEA region.
• Account and relationship management of direct accounts while maximizing channel partner efforts are key aspects of the role including global coordination of efforts.
• This position is a hands-on technical sales position requiring technical presentations and product demonstrations to channel partners, prospects, and customers.
• Develop and pursue new business/market opportunities and manage project activity and customer relationships to achieve revenue and growth objectives set for the Systems Product Lines.
• Manage relationships at direct accounts including OEMs to optimize revenue and gross margin.
• Manage channel partners (manufacturers’ representatives and distributors) to optimize revenue and gross margin.
• Review distribution network in territory and strive to continually improve the channel performance with efforts such as putting in replacement or improvement for underperforming representatives and distributors.
• Plan and participate in trade shows to promote products and create opportunities.
• Maintain customer profiles and up to date information through the CRM system and provide feedback to management, including reports on sales activities, prepare short-term and long-term sales forecasts.
• Gather relevant market information, including latest technology and industry trends, competitor developments, changes in existing markets and the emergence of new markets for feedback to product management teams.
• Coordinate product demonstrations and evaluations that lead to a sale either directly or via the distribution team.
• Summarize technical situations/business opportunities and share with management and internal stakeholders via our CRM platform.
• Participate in the global applications forum and communicate new applications of products to resolve customer problems.
• Use of Return-On-Investment analysis based on global use cases with customers to proliferate use of the WaferSense products within the customer base.
• Provide training on products to customers and channel partners as required.
• Support continuous improvement and innovation by providing feedback to product and engineering teams, reporting problems and/or suggesting enhancements for our products.

EMEA Sales Manager

• Responsible for supporting both pre-sales and post-sales activities including customer demonstrations, material evaluation, on-site installations, servicing and repair of complex equipment and systems
• Checks out and approves operational quality of system equipment
• Instructs customers in operation and maintenance of the system and provides training
• Participates in the Call Center Phone Support and CRM system and performs other internal activities
• May eventually be assigned to specific customer accounts as the primary technical support contact

Application Field Service Engineer

Support Engineer

• Focused on Top Strategic customers to deliver a best-in-class after-sale service experience
• Responsible for performing on-site installation, servicing and repair of complex equipment and systems
• Acts as the primary contact for on-site escalations and is the primary liaison to the factory
• Participates in customers’ various equipment improvements teams, ramp teams, equipment down escalation meetings, safety meetings, management reviews, bill of material audits and other focused meetings

Strategic Account Support Engineer

• Develop and manage strategic initiatives within selected and appointed Key Accounts
• Identify and develop mutually beneficial programs and rules of engagement
• Establish a KEY Account structure and overall account-specific program development
• Negotiate and deliver Corporate Partnership Agreements
• Structure and management of capital projects
• Update revenue status against plan including current revenue, backlog and proposed Opportunities
• Align TOP Products with Customer processes for standardization
• Execute white space initiatives via Nordson Strategic Account Managers
• Collaborate with internal stakeholders to drive KEY account strategies
• Build in-depth allied vendor and Customer-centric relationships
• Prepare and submit reports and complete tasks as directed

Senior Strategic Account Manager

• Service new and existing equipment
• Perform equipment installation and maintenance
• Provide training in the Powder/Liquid/Container lines of business
• Communicate and resolve issues to ensure successful sign off with customer
• Perform system audits of Nordson equipment and maintain detailed knowledge of products

Field Service Technician II

Security Engineer

• Consult with key IT leaders and SMEs to provide clear written and verbal direction on cybersecurity architecture and risk management for network, system, cloud, operational technology, and other key enterprise ecosystems.
• Develop and maintain cybersecurity architecture artifacts (models, patterns, templates, and standards) that can be used to leverage security capabilities in projects and operations.
• Collaborate with key Cybersecurity and IT leaders to develop a long-term cybersecurity strategy and roadmap based on business priorities and industry-best cybersecurity practices.
• Participate in security assessments of existing and prospective vendors, especially those with which the organization shares confidential data.
• Managing existing and future contractual relationships with technology and service providers.
• Lead cybersecurity engineers focused on evaluating, designing, implementing, and maintain cybersecurity solutions for the company.

Senior Manager, Cybersecurity Architecture and Engineering

Manager

• Lead and manage EMEA manufacturing operations, ensuring peak efficiency, safety, and quality standards
• Drive continuous improvement initiatives using the NBS Next framework to optimize productivity, reduce costs, and improve margins
• Establish and monitor KPIs for operational performance, including on-time delivery, cost reduction, and quality metrics
• Oversee resource planning, staffing, training, and development for operations teams across multiple sites
• Implement lean manufacturing practices and ensure compliance with regulatory and company standards
• Develop and execute strategic sales plans to achieve revenue and growth targets across EMEA
• Build and maintain strong relationships with key customers, distributors, and partners to enhance customer experience and loyalty
• Direct channel development, pricing strategies, and market expansion initiatives
• Collaborate with marketing and product management teams to launch new products and drive adoption in target markets
• Monitor competitive landscape and adjust strategies to maintain market leadership
• Deliver annual and strategic planning goals for both operations and commercial functions
• Manage budgets, forecasts, and financial performance for the region, ensuring profitability and sustainable growth
• Drive alignment between operational capabilities and commercial objectives to maximize business performance
• Foster a culture of safety, accountability, and continuous improvement
• Promote diversity, inclusion, and talent development through coaching, mentoring, and succession planning
• Inspire and motivate cross-functional teams to achieve excellence in customer satisfaction and operational performance
• Perform miscellaneous duties and projects as assigned and required

General Manager – EMEA

• Develop and execute sales strategies to grow aftermarket parts business
• Identify and pursue new business opportunities within existing and prospective customer accounts
• Provide on-site technical support and product knowledge to customers
• Building relationships with existing and new customers by personal site visits
• Monitor market trends, competitor activities, and customer feedback
• Collaborate with internal teams to deliver seamless customer experiences
• Prepare and present sales reports, forecasts, and performance metrics to management
• Present proposals to improve business processes

Aftermarket Sales Specialist

Application Engineer

• Collaborate with Application Engineers, Field Engineers, and Operations to ensure timely delivery of components, drawings, and parts for capital equipment purchases
• Work on project application engineering and project management including quoting, configuring customer systems, managing timelines and communication
• Read and work with AutoCAD and/or SolidWorks

Marketing

• Define and implement the organization’s innovation strategy aligned with business objectives.
• Support the development of the strategic planning process, including the analysis and prioritization of potential initiatives for growth.
• Identify opportunities for growth through innovation in products, services, and processes.
• Drive key business processes such as VOC and key market insights and analysis.
• Partner with ICS Leadership team and their teams to assess new business opportunities and develop implementation plans.
• Track market trends and emerging technologies to ensure the organization remains competitive.
• Statistical and financial analysis, including customer and competitor analysis.
• Define and track key strategic performance metrics and develop root cause counter measures for misses.
• Lead, mentor, and develop the team including Product Line Management, Marketing Communications, and Market Research.
• Oversee the planning and execution of innovation projects, including pilot programs, prototypes, and product development.
• Collaborate with key stakeholders to drive support for innovation efforts.