Field Service Engineer

Nordson Corporation

Field Service Engineer providing installation and maintenance for x-ray inspection systems in Budapest, Hungary. Delivering customer training and remote support while ensuring system reliability.

Posted 7/1/2026full-timeRemote • 🇭🇺 HungaryMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Install, maintain, and repair x-ray inspection systems at customer locations.
Perform system upgrades and deliver hands-on training to customers.
Generate detailed service documentation including reports, protocols, and RMAs.
Engage with customers to understand their needs and recommend service solutions.
Provide remote troubleshooting and support via phone and online tools.
Collaborate with engineering, operations, and suppliers to analyze and resolve system failures.
Maintain accurate CRM records, service tickets, and knowledge base entries.
Own and follow up on open issues post-installation or upgrade.
Offer feedback to engineering and operations to support continuous improvement and quality initiatives.
Participate in the on-call rotation to provide after-hours support when needed.
Assist with spare parts identification and support order processing.
Provide technical input for aftermarket product quotations.
Travel internationally, primarily within Europe, with occasional global assignments.
Ensure timely and effective resolution of customer concerns and feedback.
Develop and distribute user manuals and troubleshooting guides as needed.
Deliver service training to distributors and regional teams.
Support product demonstrations when required.

Requirements

What you’ll need

Strong customer orientation and service mindset
Solid background in electromechanical systems
Proficient PC and software skills
Excellent organizational and time management abilities
Proactive problem-solving and decision-making skills
Effective verbal and written communication across all levels
Strong interpersonal skills and team collaboration
Ability to work under pressure and meet tight deadlines
Eagerness to learn and grow professionally
Proficiency in English

Benefits

Comp & perks

Flexible work schedule
Comprehensive benefits package
Opportunities for growth and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

X-Ray Inspection SystemsSystem UpgradesService DocumentationTechnical TrainingProblem-SolvingSoftware ProficiencyUser Manuals DevelopmentTroubleshooting Guides

Soft Skills

Organizational SkillsTime ManagementVerbal CommunicationInterpersonal SkillsTeam Collaboration