Nightingale Education Group

Director

• Leads the in-house creative team, aligns creative vision with strategic goals.
• Oversees creative brief process; establishes intake process accessible to all functions.
• Collaborates cross-functionally to align strategies with business objectives while elevating brand storytelling.
• Develops the brand’s visual identity, tone, and messaging across all channels.
• Leads, mentors, and inspires a multidisciplinary creative team.

Director – Creative

Administration

• Administer and optimize Freshservice modules, including Incident, Problem, Change, Asset, Service Catalog, Workspaces, and portal.
• Configure workflows, automations, SLAs, and custom fields to align with business processes.
• Provide user support, training, and documentation.
• Integrate Freshservice with other enterprise tools.
• Develop dashboards and reports for KPIs and service metrics.
• Collaborate with stakeholders to improve ITSM processes.
• Ensure platform security, data integrity, and compliance.
• Additional Platform-related duties as requested by Function Leaders in support of the workspaces and requested enhancements.

Freshservice Administrator II

Content Writer

• Provide virtual coaching in all areas of reading and writing.
• Conduct coaching sessions via video, chat, and pre-recorded formats, including evenings and weekends.
• Create reading/writing-specific resources such as handouts, how-to guides, and video tutorials.
• Offer clear, supportive explanations tailored to adult, multilingual, and neurodiverse learners.
• Assists in the creation of learner resources that support instructional program and promotes academic success.
• Monitors lab usage and contributes to lab usage reports on a regular basis.
• Performs learner outreach as assigned.
• Monitors learner performance in accordance with course objectives and published schedules.
• Assists learners with best practices for academic success and with evaluating their potential for successful achievement in course or discipline.
• Maintains accurate attendance and performance records of learners.
• Maintains data and completes reporting as assigned.

Instructor I, Learner Resources – Writing Center

Financial Planning and Analysis

• Analyzes learners’ eligibility for a variety of aid programs, including Title IV, military, and other funding
• Provides financial aid estimates and packaging to learners in a manner that clearly communicates obligations to complete the program and the impact of financial responsibility
• Assists all learners, learner families, and other relevant parties who may be involved in funding options and accurately answer questions about funding
• Accurately updates the Master Cohort List daily with incoming enrollment activities
• Updates and maintains learner records in the Student Information System (SIS)
• Completes the verification process which includes the review of verification documents, verifying data matches to the Institutional Student Information Record (ISIR), ensuring no conflicting information, and accurately making all necessary ISIR corrections
• Ensures documents associated with ISIR rejections, C-codes, and conflicting information meet Title IV requirements to clear issues
• Fluently works with Common Origination and Disbursement (COD) and National Student Loan Data System (NSLDS)
• Collaborates with other functions to provide the highest level of service for learners
• Participates in biweekly Learner Funding meetings including 1:1s, coaching meetings, trainings, and team meetings
• Attends meetings and conferences as necessary to enhance existing knowledge of financial aid policies, practices, and procedures
• Maintains the highest level of customer service in a courteous, prompt, and successful manner and handles confidential and sensitive information with discretion
• Participates in the successful implementation of other functional projects as they arise

Financial Aid Advisor – I

Technical Recruiter

• Source, evaluate, and screen applicants
• Be the main point of contact for candidates during the interview and hiring process
• Follow up with candidates and hiring managers
• Conduct behavioral based interview to assess organizational fit
• Document interactions, outreach, and screening results
• Present offers to candidates including compensation and benefits
• Ensure accurate flow of information through full cycle technical recruiting process
• Develop a network of candidates, building strong relationships

Account Manager

• Serve as a subject matter expert (SME) in territory restoration to support Academic Operations
• Collaborate with internal teams to assess, prepare, and restore services for IP and DFC placements within underperforming territories
• Act as the primary liaison for clinical agencies, negotiating, renewing, and maintaining affiliation agreements
• Manage cross-functional transition from initial restoration efforts to long-term partner engagement
• Develop and maintain open communication channels between Nightingale College and existing or dormant partners to foster re-engagement
• Research and identify new potential partnerships in failing or underserved regions
• Update and maintain accurate partner interaction records, agreements, and documentation in CRM and SharePoint
• Prepare and distribute professional communications to internal and external stakeholders
• Collect and analyze partner feedback to recommend and implement process improvements
• Contribute to functional strategy discussions and advise on expansion opportunities in failing regions

Restoration Analyst, Partnerships

Manager

• Supervises the day-to-day operations of the nursing faculty based on established Programs and College policies.
• Meets with faculty monthly; onboards, develops, and precepts faculty to increase alignment within the function and College.
• Audits job performance to ensure policies and procedures are followed in facilitating distance and clinical education and provides feedback and coaching to develop faculty.
• Facilitates courses as needed by the College and maintains proficiency in online delivery of concept-based nursing education.
• Collaborates with College collaborators and faculty to meet academic, programmatic, and organizational outcomes and contributes to institutional accreditation activities.
• Coordinates with Director, Nursing Education, and senior management to oversee Lead Faculty and implement NE strategic plan; conducts performance audits and completes evaluations every semester.
• Supports Lead Faculty in daily operations including local and distance course facilitation and learner assessments; ensures faculty maintain continuing education and licensure requirements.
• May be required to travel up to two weeks per semester to facilitate on-ground experiential learning activities.

Faculty Manager, Didactic

Communications

• Develop, administer, teach, and evaluate learners in one or more of the College’s general education courses.
• Teach primarily online didactic courses.
• Advise and mentor students and monitor learner performance in accordance with course objectives and published schedules under the Director, General Education.
• Assist learners with study problems and evaluate their potential for successful achievement in course or discipline.
• Maintain accurate attendance and performance records of learners and submit required reports according to published deadlines.
• Attend faculty meetings and other faculty activities as required.
• Perform additional duties and responsibilities as assigned.

Assistant Professor, Communication

Procurement

• Lead the centralized procurement function, ensuring purchases are strategic, efficient, and support institutional objectives.
• Report to the CFO within Accounting & Finance and partner with the CFO and leaders to align procurement with institutional goals and budgets.
• Develop, implement, and maintain procurement policies, procedures, and controls to ensure consistency, transparency, and compliance.
• Partner with IT to procure hardware, software, and technology services, ensuring alignment with technical requirements, cybersecurity standards, and vendor compliance.
• Lead sourcing efforts including RFIs, RFPs, RFQs, and supplier evaluations to identify and secure the best value, quality, and service.
• Manage the centralized vendor database and ensure suppliers meet compliance requirements and performance standards.
• Partner with internal stakeholders to define procurement needs, refine requirements, and set realistic timelines.
• Negotiate contracts, terms, and pricing and manage contract renewals.
• Monitor vendor performance, resolve issues, and implement corrective actions when necessary.
• Analyze procurement data to identify trends, cost-saving opportunities, and process improvements.
• Collaborate with Finance, Compliance, IT, and other functions to integrate procurement processes with enterprise systems and reporting tools.
• Ensure readiness for audits through complete and accurate procurement documentation.
• Support and mentor procurement staff, fostering professional growth and high performance.

Director, Procurement

• Analyze and redesign alumni-facing processes (data collection, career services intake, employer matching, mentorship) to support career mobility and credential advancement.
• Develop and implement scalable, repeatable systems aligned with long-term strategic goals.
• Lead cross-functional project teams to deliver workforce-aligned alumni programs and services; collaborate with leadership to prioritize initiatives.
• Track initiative progress using KPIs and report findings and recommendations for continuous improvement.
• Lead alumni journey mapping and build engagement mechanisms (focus groups, coaching cohorts, employer advisory boards).
• Serve as liaison with career services, workforce partners, and employer engagement teams.
• Partner with IT and data analytics to identify, implement, and optimize tools (CRM, analytics) for alumni workforce advancement.
• Work with faculty, career services, marketing, and employer relations on upskilling pipelines, mentorship, and relocation support programs.
• Establish metrics, produce dashboards and insights to support strategic decision-making and grant reporting.

Manager, Alumni Workforce Strategy

• Development, administration, teaching, and evaluation of learners in one (or more) of the College’s general education courses.
• Teach primarily online didactic courses.
• Advise and mentor students and monitor learner performance in accordance with course objectives and published schedules under the Director, General Education.
• Assist learners with study problems and with evaluating their potential for successful achievement in course or discipline.
• Maintain accurate attendance and performance records of learners and submit required reports according to published deadlines.
• Attend faculty meetings and other faculty activities as required.
• Perform additional duties and responsibilities as assigned.

Assistant Professor, Professional and Academic Writing

• Lead a team guiding learners through final credentialing needs to support completion of Experiential Learning (EL) activities and the program.
• Plan, develop, and organize workflows, reports, and activities to support and drive outcomes of the function.
• Complete ongoing and consistent audits of all functional activities to identify trends, make corrections, develop training, and deliver feedback.
• Attend educational webinars hosted by partnership sites and new facility meetings to gather and implement updates and changes.
• Cascade changes and updates through appropriate channels of communication.
• Audit learner compliance based on organizational requirements and learner-specific deadlines to ensure compliance for EL participation.
• Serve as a point of contact for learner escalations and determine appropriate resolutions.
• Participate and facilitate weekly functional meetings including 1:1s, coaching meetings, and team meetings.
• Manage schedules including time off approvals and adjustments to ensure coverage of projects and meetings.
• Provide onboarding for new collaborators within the function.
• Participate in development activities designated by the College.
• Participate in implementation of other functional projects as they arise.

Manager, Credentialing

Compliance

• Provide leadership and strategic oversight of the College’s compliance program, ensuring alignment with legal, regulatory, and accreditation requirements
• Supervise compliance and risk staff, oversee institutional compliance frameworks
• Oversee compliance monitoring, auditing, and reporting functions across operational areas
• Lead development, implementation, and enforcement of institutional compliance policies and standards
• Serve as primary liaison with external regulatory bodies, coordinate audits, investigations, or reviews
• Develop and deliver compliance training and communication strategies
• Oversee timely investigation and resolution of compliance concerns and incidents, ensuring documentation and remediation
• Collaborate with departments to assess compliance risks and implement corrective action plans
• Provide regular compliance reports and risk assessments to senior leadership
• Foster a culture of integrity and regulatory accountability across the College

Director, Compliance

Operations

• The Vice President (VP) of IT Operations is a strategic and operational leader responsible for overseeing the planning, execution, and continuous improvement of the college’s technology operations. This role provides direction and leadership across IT Operations, Infrastructure, Engineering, and Data Analytics, ensuring reliable, secure, and scalable technology solutions that support Nightingale’s mission and learner success.
• The VP will collaborate closely with leadership, academic leaders, and operational teams to align technology services with institutional priorities while fostering a culture of innovation, accountability, and service excellence.
• Develop and execute a multi-year IT operations strategy that aligns with Nightingale’s strategic plan.
• Partner with the CIO and leadership peers to ensure technology initiatives directly support academic programs, student services, and business operations.
• Anticipate emerging technologies and trends to position the institution for future success.
• Ensure IT teams have the resources, staffing, and processes needed to deliver high-quality services.
• Establish and monitor service-level agreements (SLAs) for performance, uptime, and issue resolution.
• Implement ITIL to improve process efficiency and service quality.
• Remove organizational roadblocks so IT Teams can focus on leading their domains effectively.
• Champion enterprise-level initiatives and secure funding/resources to advance IT projects.
• Lead, mentor, and develop a high-performing cross-functional IT team, fostering collaboration, innovation, and professional growth.
• Create growth opportunities for IT teams through professional development and exposure.
• Promote clear communication, collaboration, accountability, and transparency in decision-making.
• Oversee IT operations budget, forecasting, and resource allocation to maximize value and efficiency.
• Oversee IT vendor contracts, ensuring service quality and cost-effectiveness.
• Evaluate ROI for technology investments and recommend cost optimization strategies.

Vice President, Information Technology Operations

Accounting Manager

• Assist in managing and maintaining financial records, ensuring data accuracy and completeness
• Conduct research and analysis to identify trends in financial data and present findings to the accounting team
• Provide support to users of accounting software, answering questions and resolving issues
• Develop and implement training materials and documentation for accounting software users
• Collaborate within the accounting function to identify areas for process improvement and efficiency gains
• Assist in testing and implementing new accounting software and financial systems
• Contribute to the development of project plans and timelines for accounting projects
• Participate in the successful implementation of accounting projects as they arise