Compliance Specialist III, Credential Support

Nightingale Education Group

New Learner Compliancy Specialist managing a high-volume caseload of Learners and guiding them through credentialing processes at Nightingale College. Responsible for mentoring team members and resolving complex issues collaboratively.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $30 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credentialing processes and administrative support within education or healthcare settings, with a strong focus on compliance, communication, and customer service. Proficient in managing high-volume caseloads while maintaining accurate documentation and fostering team collaboration.

Highest-signal resume keywords

Credentialing ExperienceProfessional CommunicationCustomer Service SkillsMicrosoft Office ProficiencyCredentialing Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CredentialingAdministrative SupportDocumentation ManagementCompliance MonitoringBackground ChecksDrug ScreeningsProcess Improvement

Soft Skills

Team MentoringCross-Functional CollaborationProblem Solving

Tools & Technologies

Credentialing SystemsMicrosoft Office

Industry Keywords

EducationHealthcareCompliance RisksLearner Progress Tracking

About the role

Key responsibilities & impact

Guides learners in creating third-party vendor accounts, uploading documentation, and completing background checks and drug screenings.
Provides guidance on navigating credentialing systems and interpreting College and EL requirements.
Communicates with learners through phone calls, conference calls, texts, and emails to resolve credentialing issues promptly.
Monitors learner progress for large cohorts, identifying compliance risks, and implementing corrective actions.
Supports training and mentoring of Specialists I and II to build team capacity and process efficiency.
Collaborates cross-functionally to resolve escalated credentialing issues and improve workflow processes.
Maintains accurate documentation and records within credentialing systems to track learner progress, compliance status, and outcomes.

Requirements

What you’ll need

Minimum of two years' experience in credentialing or administrative support within education or healthcare settings
Demonstrated proficiency in professional communication across multiple mediums
Strong customer service skills with experience handling high-volume caseloads
Proficiency with Microsoft Office products and credentialing software
Bachelor's degree from an accredited institution (preferred)

Benefits

Comp & perks

Travel, lodging, and other accommodations covered for New Collaborator Orientation in Salt Lake City, Utah
Commitment to diversity and inclusion