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Manager, Learner Labs
Nightingale Education GroupManager leading academic support labs to ensure quality and scalability of learner resources. Overseeing supervision and performance management of academic staff within educational frameworks.
About the role
Key responsibilities & impact- Serve as the functional and people leader for learner academic support labs
- Provide strategic direction, operational oversight, and faculty supervision
- Own the vision, performance, and continuous improvement of learner labs
- Supervise academic staff
- Manage resources
- Partner cross functionally to advance learner outcomes
- Lead design, launch, evaluation, and scaling of learner lab programs
- Provide direct supervision, coaching, and performance management for learner lab staff
- Support hiring, onboarding, training, and professional development of learner lab faculty
- Oversee scheduling and capacity planning
- Ensure efficient, compliant, and learner centered operations
- Present learner lab performance updates to senior leadership
- Collaborate with faculty, learner success teams, and other functions
Requirements
What you’ll need- Master’s Degree from an accredited institution is required
- Demonstrated two years of experience in an educational environment is required
- Competency in web-based communication, platforms as well as Microsoft software systems and tools is required
- Demonstrated familiarity with virtual reference services using chat tools, email, and videoconferencing software is required
- Demonstrated two years of supervisory experience preferred
- Demonstrated experience in resource development is preferred
- Demonstrated experience working in teaching or coaching is preferred
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
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Soft Skills
CoachingPerformance ManagementCollaboration