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Business Analyst III, Operational Excellence
Nightingale Education GroupBusiness Analyst III at Nightingale Education Group driving requirements and workflow documentation. Supporting high-impact initiatives with mentorship and cross-functional collaboration.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, translating complex business needs into structured requirements and actionable deliverables. Proficient in leading cross-functional initiatives, facilitating stakeholder alignment, and mentoring junior team members.
Highest-signal resume keywords
Business AnalysisAgile MethodologiesWorkflow DocumentationStakeholder ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements GatheringUser Story DevelopmentFunctional RequirementsAcceptance CriteriaData AnalysisKPI DevelopmentWorkflow DesignUAT StrategyDocumentation StandardsProcess Improvement
Soft Skills
FacilitationCommunicationRelationship BuildingMentoringAttention to Detail
Tools & Technologies
LucidchartMiroVisio
Industry Keywords
Operational StrategyProject ConsultingCross-Functional InitiativesStakeholder AlignmentContinuous Improvement
About the role
Key responsibilities & impact- Lead requirements gathering for complex, multi-stakeholder initiatives through interviews, workshops, and process walk-throughs
- Own end-to-end translation of business needs into user stories, functional requirements, and acceptance criteria
- Drive scope definition, dependency mapping, and success metric development alongside operations leadership
- Independently analyze complex datasets to surface insights, risks, and strategic recommendations
- Lead design of enterprise-level dashboards, reports, and KPIs
- Own end-to-end workflow documentation for complex, cross-functional initiatives
- Lead future-state workflow design in partnership with Process Improvement
- Establish and maintain documentation standards and templates for the BA practice
- Lead cross-functional workshops, design sessions, and working groups
- Serve as primary liaison between business owners, PMO, Technology, Data, and Process Improvement teams
- Drive readiness criteria definition and validation across multiple concurrent initiatives
- Own UAT strategy, planning, test scripting, defect tracking, and validation for complex projects
- Lead development of implementation documentation, including SOP updates and user impact summaries
- Mentor BA I and BA II colleagues in requirements best practices and facilitation
- Develop and deliver executive-level requirements packets, decision briefs, and recommendations
- Drive stakeholder alignment and consensus on complex or contested requirements
- Provide thought leadership on BA best practices and continuous improvement of the BA function
Requirements
What you’ll need- Bachelor's degree in business, information systems, operations, or a related field (or equivalent experience)
- 4–6 years of experience in business analysis, operational strategy, or project/business systems consulting
- Deep expertise translating ambiguity into structured requirements and actionable deliverables
- Advanced proficiency with workflow and documentation tools (e.g., Lucidchart, Miro, Visio)
- Strong experience working in Agile environments and with cross-functional project teams
- Exceptional facilitation, communication, and relationship-building skills
- Demonstrated ability to mentor and develop junior team members
- High attention to detail, systems thinking, and a strong ownership mindset
Benefits
Comp & perks- A fully remote role with real influence over how enterprise initiatives get built and delivered
- The chance to shape the practices and standards of the BA function itself
- A mission-driven community where your analytical work directly supports better outcomes for learners and collaborators alike