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Admissions Enrollment Advisor
Nightingale Education GroupAdmissions Enrollment Advisor I engaging with prospective nursing students. Guiding them through every step of the application journey to ensure support and information.
About the role
Key responsibilities & impact- Initiate outbound phone calls and handle inbound calls in response to inquiries each day to set appointments and conduct interviews with prospective learners.
- Contact prospective learners to confirm and conduct scheduled appointments, ensuring all necessary information is communicated, any questions are addressed, and adherence to all compliance and accreditation standards is maintained.
- Provide a daily activity report (DAR) to the Supervisor.
- Generate leads by requesting referrals and enter all new inquiry information in the appropriate system.
- Utilize the Discover, Commit, Start Application process with prospective learners.
- Assist prospective learners, learner families, and other relevant parties who may be involved in decision-making.
- Invite qualified applicants to apply, ensuring they receive all necessary information and support throughout the application process.
- Answer questions about the appropriate Nursing Program with accuracy.
- Update and maintain learner records in the learner management system (LMS).
- Review all required documentation needed for new learner enrollment, resolving any conflicting information in electronic files to ensure accreditation and compliance standards are met.
- Collaborate with other functions to provide the highest level of service for enrolling learners.
- Review the eLearn assessment results to evaluate and determine the suitability of prospective learners for admission to the college.
- Participate in weekly Admissions meetings including 1:1s, coaching meetings, trainings, and team meetings.
- Participate in the successful implementation of other functional projects as they arise.
Requirements
What you’ll need- High school or general equivalent is required, Bachelor's Degree preferred, or relevant work experience in customer service or sales in lieu of education.
- Demonstrated proficiency in Microsoft Office, including Word, Excel, Outlook, and SharePoint, or ability to learn new technology quickly.
- Experience with CRM and SIS systems.
- Demonstrated ability to effectively work on multiple projects within an environment that is dynamic and fast-paced.
- Minimum of 2 years of College Admissions experience.
- 3-5 years of Sales or Recruiting experience.
- Familiarity with FERPA.
Benefits
Comp & perks- Travel to Salt Lake City, Utah for New Collaborator Orientation (NCO)
- Commitment to diversity and inclusion
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Lead GenerationAppointment SettingLearner Record ManagementCompliance StandardsSales ExperienceRecruiting ExperienceDocumentation ReviewELearn Assessment EvaluationMulti-Project ManagementCustomer Service
Soft Skills
Effective CommunicationInterpersonal SkillsProblem-SolvingTeam CollaborationAdaptability