NextGen Healthcare

Product Marketing

• Lead the strategy, development, and execution of product marketing initiatives across healthcare software solutions
• Define and implement comprehensive go-to-market strategies for new products and features
• Conduct ongoing market research to understand industry trends, competitive landscape, and customer needs
• Develop clear, differentiated product positioning and messaging
• Collaborate with sales leadership to create tools, presentations, and training materials
• Leverage data to identify key customer segments and their unique needs
• Represent the company at industry conferences and through publications to build brand credibility
• Build, mentor, and lead a high-performing product marketing team
• Establish KPIs to measure the success of product marketing initiatives

Vice President, Product Marketing

Financial Planning and Analysis

• Shape financial strategy through advanced planning support and complex analysis
• Develop and maintain complex financial models for strategic initiatives
• Monitor actual results against budget and forecast, providing insights into financial drivers
• Serve as a trusted finance advisor to business leaders and provide strategic recommendations

Finance Business Partner Director

• Serve as the primary finance advisor and strategic business partner to the Chief Revenue Officer and senior Sales and Marketing leadership
• Deliver financial decision support across investment planning, growth strategy, and resource allocation
• Provide financial perspective on territory design, sales coverage models, channel strategy, and marketing investment prioritization
• Lead the monthly rolling forecast process across bookings, headcount, and operating expense
• Lead the annual budget process, including bottoms-up planning for bookings, headcount, and operating expense
• Develop and maintain driver-based financial models to support GTM resource allocation and strategic planning
• Own and evolve GTM KPI and ROI frameworks, including CAC, LTV, payback period, GRR, NRR, and ACV
• Partner with Sales leadership on target setting, quota design, rep productivity assumptions, and territory planning
• Lead weekly and monthly analysis of financial results, including executive-level variance analysis and trend reporting
• Prepare executive-ready materials, including financial models, scenario analyses, and board-level presentations
• Lead the Commercial Analytics function across Sales pipeline, rep productivity, territory performance, marketing ROI, demand generation analytics, and campaign attribution
• Strengthen financial reporting infrastructure, improve forecast accuracy, and evolve reporting cadences to meet the needs of a PE-backed, high-growth environment
• Lead and develop a team spanning FP&A and commercial analytics by setting analytical standards, managing priorities, and fostering a high-performance culture
• Perform other duties that support the overall objective of the position

Director, Finance Business Partner – Sales & Marketing

Program Manager

• The Program Manager leads complex cross-functional programs in support of assigned Client Services teams
• Translate business priorities into structured initiative, scalable playbooks, governance mechanisms, communications, adoption activities, and measurable outcomes
• Partner with business leaders and cross-functional stakeholders to improve execution consistency, operational visibility, process quality, and adoption
• Maintain visibility into progress, next steps, and accountability to support timely execution
• Prepare leadership updates, program summaries, and decision-support materials
• Recommend process improvements to increase consistency, efficiency, and execution quality
• Manage the intake, review, editing, quality assurance, versioning, and maintenance of playbooks, templates, and operating guidance
• Track initiatives through the full lifecycle from intake through evaluation, approval, execution, rollout, and measurement

Program Manager, Client Services

Sales Development Rep

• Qualify inbound leads and communicate across functions
• Hunt for outbound leads to fuel the new business pipeline
• Connect with decision-makers at target accounts
• Conduct discovery to explore prospects' operations and pain points
• Drive attendance to key company events
• Provide campaign feedback to the growth marketing team
• Maintain data integrity using Salesforce and Zoominfo

Sales Development Representative

Full-stack Engineer

• Shape and manage data models and architecture for large-scale healthcare data.
• Develop and implement reliable, scalable, and effective data models using tools like Fivetran, DBT, and Snowflake.
• Collaborate with stakeholders to establish a comprehensive data architecture.
• Define data models supporting data governance, quality, and master data management.
• Ensure data lineage is accurately defined and documented across the data warehouse.
• Implement Data Governance processes to manage data access, quality, security, and compliance.
• Design and implement real-time data ingestion pipelines using Kafka or AWS Kinesis.

Staff Engineer, Data Modeler

Operations

• Oversee the day-to-day operations of back-office server, network, and cloud infrastructure environments
• Lead a team of engineers and administrators responsible for reliability, security, performance, and availability of key services
• Partner with senior leadership and cross-functional stakeholders to implement infrastructure strategies
• Maintain regular communication with internal stakeholders regarding infrastructure operations
• Manage vendor and service provider relationships to ensure service quality
• Monitor system performance, utilization, and capacity; troubleshoot issues; and drive corrective actions

Manager, Infrastructure Operations

Administration

• Responsible for the strategic and operational management of system platforms.
• Serve as the primary administrator for system platforms, managing configuration, rule creation, and dashboards.
• Lead a team of three system administrators/analysts.
• Partner closely with functional teams and Executive Leadership.

Senior Specialist II, Gainsight Administrator

Artificial Intelligence

• Lead the strategy, execution, and performance of the company's enterprise and outside-the-base sales organization
• Drive both net-new revenue and expansion growth for Managed Cloud Services, Cloud Innovation & AI-enabled healthcare solutions
• Build and lead a high-performing sales engineering and sales overlay organization
• Strengthen go-to-market messaging and positioning
• Improve win rates and deliver revenue and profitability objectives
• Contribute to corporate strategy, annual planning, and long-range growth initiatives
• Standardize sales messaging, value articulation, and competitive positioning
• Evaluate emerging AI, automation, cloud, and analytics technologies to enhance commercial effectiveness

NVP Sales, Cloud & AI Enabled Solutions

Manager

• Leads a team responsible for driving client adoption, platform performance, and operational value across assigned accounts
• Provides people leadership, sets priorities, and ensures consistent execution of client outcomes strategies
• Partners closely with Product, Engineering, Delivery, Support, Services, and Sales to align business needs with platform capabilities
• Monitors client health, adoption trends, workflow performance, system reliability, and other key portfolio indicators
• Reviews incidents, identifies root causes, and drives corrective and preventive actions to improve long-term platform stability
• Manages escalations related to adoption challenges, system performance, and platform instability while maintaining stakeholder trust
• Coaches team members on client communication, executive engagement, and cross-functional alignment

Manager, Client Outcomes

• Provide a variety of simple to moderately complex administrative support functions to the tax department related to tax processes and procedures
• Support the tax department in areas such as corporate income, sales and use tax, annual reports, business license, and property tax
• Respond to client and vendor requests including but not limited to report preparation, accounting/tax software inquiries, concerns, or issues
• Assist with basic preparation and filing of corporation annual reports, business license registrations, information returns, and other miscellaneous regulatory compliances
• Assist with creating, updating, and maintaining purchase requisitions and purchase orders for the tax department
• Assist in the preparation of responses to federal and state governmental tax notices and miscellaneous communications
• Assist with maintenance of W-9 forms received and issued and sales & use tax exemption and resale certificates
• Assist with preparation of supporting workpapers related to the US federal and state income/franchise tax returns, state and local sales and use tax, and personal property tax audits
• Assemble tax returns through exporting data files and printing required documentation utilizing a variety of tax software
• Prepare certified mailing documents to ensure tax returns are delivered to post office on time as required by federal, state, and local tax filing deadlines

Tax Coordinator I – Part-Time

Compliance

• Responsible for leading the organization’s audit and compliance programs, ensuring continuous alignment with regulatory, contractual, and security framework requirements.
• Owns the end-to-end audit lifecycle, including planning, readiness, evidence management, auditor coordination, and remediation tracking across frameworks such as SOC 2, HITRUST, PCI DSS, HIPAA, and NIST CSF.
• Act as the primary liaison between internal stakeholders and external auditors, ensuring audit readiness and sustained compliance posture.
• Operates as a senior individual contributor responsible for driving compliance execution, maintaining control frameworks, and leveraging GRC tools to enable scalable and efficient compliance operations.
• Leverage tools and technology to support Information Security audit, compliance, and GRC initiatives across the Information Security Program
• Act as system administrator for certain security or GRC tools such as phishing and training platforms, GRC/IT Risk Management tools, Third Party Risk Management (TPRM) platforms, Risk Register, privacy management, etc.
• Integrate related tools and workflows with other systems as needed.
• Engage with internal stakeholders and security vendors on design sessions, and help configure and optimize GRC solutions and compliance workflows.
• Work with IT partners in Application Security, Security Engineering and Operations, Enterprise Applications, Desktop Support, Help Desk, Networking and Infrastructure Operations, to get data and information needed to support GRC work and audit & compliance activities.
• Collaborate with IT teams and Information Security teams to obtain security and operational data needed to support audit, compliance, and risk assessment activities.
• Work with IT teams and partners to align GRC objectives with enterprise security controls and operational processes including cybersecurity / technology solutions such as IAM, PAM, MFA, RBAC, SSO, DLP, IDS/IPS, XDR, MDM, SIEM, etc.
• Support data analysis, metrics, dashboards and reporting activities by pulling data from source systems.
• Stay current with evolving regulatory requirements, compliance frameworks, industry trends, threat intelligence and make recommendations for process and control improvements.
• Participate in security incidents and support related audit, compliance and remediation activities as needed.
• Support security assessment requests for customers, HITRUST, SOC 2, etc. by pulling appropriate data as needed.
• Work with IT partners to align GRC requirements with operational processes such as secure software development life cycle, software engineering, infrastructure, network, etc.
• Maximize the utilization of GRC tools and technology to improve program efficiency and audit readiness
• Assist with the development and maintenance of policies, procedures and compliance documentation.
• Stay current with changes in information security and cybersecurity regulations, industry frameworks, and best practices, and apply them to existing NextGen GRC solutions and processes.
• Use GRC and security engineering skills to help streamline or automate NextGen methodology for maintaining accreditations or certifications (e.g., SOC 2, HITRUST, etc.).
• Use GRC and security engineering skills to help streamline or automate NextGen methodology for responding to customer security assessments or questionnaires.

Senior Engineer, GRC – Audit & Compliance

Engineer

• Assist with day-to-day security engineering and operations work.
• Support threat monitoring, triage, and analysis activities.
• Partner with application, infrastructure, and DevOps teams to help track and remediate vulnerabilities.
• Create and maintain operational runbooks and assist with SOC documentation and process updates.
• Configure and monitor alerts and dashboards in the SIEM platform.
• Help automate recurring tasks using Python, PowerShell, or other scripting languages.
• Participate in incident response activities alongside the production IR team during security events.
• Contribute to knowledge sharing and cross-team learning through documentation, demos, or training sessions.

Engineer I, SOC

Client Services Representative

• Manage client support operations ensuring service standards and performance targets are met.
• Develop team capabilities through effective leadership and support.
• Utilize analytics to identify performance trends.

Manager, Client Support Operations – Patient Experience

Account Executive

• Selling the company's products or services to new customers
• Maintaining favorable contact with key and major accounts
• Developing and implementing sales plans and activities
• Closing transactions and taking orders