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Senior Specialist I, RCM Quality Assurance
NextGen HealthcareQA Specialist supporting Quality Assurance programs for NextGen Healthcare, conducting reviews and analyzing data for operational improvements. Collaborating with QA teams to ensure compliance with industry standards.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Assurance processes, performance analysis, and continuous improvement initiatives within Revenue Cycle Management. Proficient in coordinating QA activities and effectively communicating with stakeholders to enhance operational performance.
Highest-signal resume keywords
Quality AssurancePerformance AnalysisProcess ImprovementMicrosoft Office ProficiencyCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Assurance ProcessesPerformance Data AnalysisSampling and ReportingDocument ArchivalProcess Tracking
Soft Skills
Analytical SkillsCommunication SkillsProblem-Solving SkillsInfluencing Without AuthorityTask Prioritization
Tools & Technologies
Audit SystemsDocumentation Systems
Industry Keywords
Revenue Cycle ManagementService-Level AgreementsPerformance Standards
About the role
Key responsibilities & impact- Support the Quality Assurance (QA) program across multiple locations.
- Execute QA processes, analyze performance data, identify trends, and contribute to continuous improvement efforts.
- Coordinate and execute Quality Assurance activities such as sampling, reporting, document archival, and process tracking.
- Assist in developing action plans for performance improvement initiatives.
- Conduct quality assurance reviews and analyze results to identify performance gaps.
- Communicate program updates and changes in standard operating procedures to relevant stakeholders.
- Monitor program performance against service-level agreements and performance standards.
- Regular communication with the Global Partners QA teams.
Requirements
What you’ll need- 4+ years of experience in Revenue Cycle Systems and Operations or RCM Quality Assurance
- Experience coordinating or leading projects or process improvement initiatives
- Proficient in Microsoft Office and audit/documentation systems
- Strong analytical, communication, and problem-solving skills.
- Effective in cross-functional collaboration and influencing without direct authority.
- Ability to work independently, prioritize tasks, and manage deadlines.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development