NextGen Healthcare

Product Designer

• Create and execute a vision for the user experience
• Drive innovation through design and optimization
• Mentor and support design team members
• Collaborate with product & engineering teams
• Lead internal reviews for features and interaction design

Manager, Experience Design

• Collaborate and partner with Product and Engineering to identify market opportunities
• Clearly define foreseeable problems and plan for unforeseeable issues
• Develop and recommend solutions and validate them with real users
• Partner with stakeholders to create long term strategies and NorthStar visions for products
• Design and prototype solutions for mobile, desktop, web applications, and other digital platforms
• Develop strong partner relationships across teams to promote collaboration and efficiency
• Collaborate with product managers and engineers from discovery to delivery
• Identify user needs, develop rapid prototypes, test ideas with design researchers, and refine designs with data and user feedback
• Document and audit detailed interaction models and UI specifications to ensure accuracy
• Serve as the primary designer and SME for a significant body of capabilities within a product team
• Conduct design reviews ensuring alignment with stakeholders; adhere to brand and accessibility standards
• Participate in qualitative user research, craft journey maps, and employ qualitative and quantitative tools for iterative improvements
• Expand NextGen Healthcare’s design system with new components and illustrations.

Senior Experience Designer

Account Executive

• Sell the company's products, systems and/or services to customers in assigned territory, industry, or accounts.
• Sell products, systems and/or services to new customers, and expansion add-on orders to existing provider customers.
• Maintain prospect/client relationships and account management pre and post sales.
• Provide detailed discovery information and coordinate live demos for prospects.
• Participate in contract reviews, campaigns, new initiatives related to products, upgrades, and changes in the market requirements.
• Provide accurate forecasting and pipeline management.
• Attend sales meetings, sales training classes, trade shows, and client visits.
• Close the sales on products, systems and/or services.
• Perform other duties that support the overall objective of the position.

Regional Sales Representative II

Client Services Representative

• Lead a technical support team that provides operational and technical support for NextGen’s interoperability and integration platforms
• Focus on ensuring reliable healthcare data exchange and integrations between NextGen systems and external partners or networks
• Build the team’s technical expertise and maintain operational standards
• Manage day-to-day support operations for assigned products or solution areas
• Monitor service performance and drive continuous improvement in integration support
• Oversee complex, high-impact client issues and escalations, providing clear direction and ownership through resolution
• Partner cross-functionally with internal stakeholders to resolve client issues and improve support outcomes

Manager, Client Support Operations – Interoperability Platforms

Operations

• Own and evolve the operating model for Partner Operations
• Lead development and ongoing management of partner financial and KPI dashboards
• Oversee ongoing production monitoring for in-scope partners
• Conduct periodic strategic health reviews for priority partners
• Collaborate with Finance on billing, invoicing, and reporting alignment

VP Partner Operations – Internal Growth Opportunity

Solutions Engineer

• Assist the sales team to drive revenue by providing solution knowledge of product offerings
• Translate customers business and clinical practice challenges into solutions
• Provide input to business plans and product demonstrations
• Lead in-depth discovery/insight sessions with customers and prospects
• Collaborate with sales in the execution of strategic business plans
• Conduct discovery and contribute to cross-functional collaboration
• Post-sale, contribute to client’s transition from sales to services team

Senior Solution Engineer

Financial Planning and Analysis

• Responsible for driving forecasting accuracy, performance insights, and decision support related to revenue, Annual Recurring Revenue (ARR), and growth initiatives
• Partner closely with Accounting, Business Intelligence, Sales, Revenue Operations, Customer Success, Marketing, and Executive Leadership to deliver actionable financial insights
• Own ARR governance, revenue forecasting, and SaaS revenue modeling frameworks to support executive and Board-level reporting
• Develop and maintain the ARR roll-forward framework used for Executive Leadership and Board reporting
• Lead forecasting, budgeting, and long-range planning for revenue, ARR, bookings, pipeline, churn, expansion, and net revenue retention
• Deliver executive-level reporting and dashboards on revenue KPIs and performance trends
• Lead and develop a high-performing FP&A team

Director, Financial Planning & Analysis – Top Line & ARR

Manager

• Responsible for successful delivery of solutions for clients and business results
• Collaborate effectively with team members, stakeholders, and clients to ensure successful project delivery
• Provide consultative advice, recommendations, and solutions to clients
• Lead through data driven analysis of business results
• Make business decisions with key performance indicators and data
• Collaborate with Sales for project estimates and customer inquiries
• Provide management, coaching, and leadership to the team

Manager, Professional Services Delivery

• Responsible for selling the company's products or services to new clients
• Maintain relationships with existing accounts
• Meet with new customers to explain product features
• Develop and execute sales presentations
• Collaborate with solutions, operations, and implementation teams

Sales Executive – NGO

• Develop and execute a strategic sales strategy for the Sales Team to meet or exceed annual quota
• Manage sales quotas, profit goals, and product expectations
• Partner with Sales Management, Executive Leadership, and Marketing teams
• Assist VP, Sales in broadening sales and market trend initiatives
• Coach sales representatives and direct reports

Director, Financial Solution Sales

Executive Assistant

• Provide high-level administrative and operational support to executive leadership
• Manage complex calendars, coordinating travel, preparing correspondence
• Ensure efficient daily operations
• Draft correspondence, presentations, and reports as directed
• Serve as point of contact for internal and external stakeholders
• Support executive projects by gathering information and compiling data

Executive Admin Assistant

Sales

• Develop and execute sales strategies and policies
• Establish sales quotas and profit goals
• Produce sales forecasts for strategic planning
• Research the market and competitors
• Collaborate with marketing and product teams

VP, Sales

Sales Development Rep

• Report to the Manager, Sales Development
• Qualify inbound leads and conduct outbound prospecting
• Build relationships with decision-makers
• Schedule appointments and demos
• Drive attendance to company events
• Provide campaign feedback to the growth marketing team

Sales Development Representative

DevOps Engineer

• Responsible for the design, development, assessment, and execution of software solutions
• Support to cross-functional departments and troubleshoot software programs
• Design and code scalable, high-traffic services
• Collaborate with team members and stakeholders in planning and design
• Produce automated tests for developed software
• Investigate and troubleshoot data issues
• Mentor, coach, and develop talents of junior engineers