NextGen Healthcare

DevOps Engineer

• Responsible for the design, development, assessment, and execution of software solutions
• Support to cross-functional departments and troubleshoot software programs
• Design and code scalable, high-traffic services
• Collaborate with team members and stakeholders in planning and design
• Produce automated tests for developed software
• Investigate and troubleshoot data issues
• Mentor, coach, and develop talents of junior engineers

Senior Engineer – DevOps

Full-stack Engineer

• Responsible for the design, development, and maintenance of complex enterprise-level applications
• Collaborating closely with business stakeholders and other team members
• Performing complex system implementations, requirements gathering, testing strategy, production support, documentation, and enhancement of software packages and applications
• Leading discovery and design sessions to develop prototypes of new systems

Senior Staff Engineer, Enterprise Applications

Administration

• Serve as the primary administrator for system platforms
• Manage and optimize data integrations between system platforms
• Ensure overall platform scalability, data quality, and system performance
• Lead a team of three system administrators/analysts
• Partner closely with functional teams and Executive Leadership to understand business requirements
• Develop and maintain dashboards, reports, and health scores to provide actionable insights

Senior Specialist II, Gainsight Administrator

• Configuration, optimization, and ongoing management of system platforms
• Partner with functional and cross-functional teams
• Build and maintain dashboards and reports
• Support design and execution of platform-driven programs

Senior Specialist, Gainsight Administrator

Project Manager

• Responsible for planning, executing, and delivering complex, high-impact projects within an established program or portfolio.
• Partner closely with leaders, executive sponsors, and cross-functional teams to ensure disciplined project execution, clear communication, and delivery against defined objectives.
• Develop and maintain detailed plans, schedules, budgets, resource plans, change logs and risk registers using appropriate project management tools and methodologies.
• Drive adoption of standard delivery practices and models for the R&D organization; coach and mentor members of the R&D team as the process evolves and improves.
• Proactively identify, assess, and manage project-level risks, issues, assumptions, and dependencies; escalate cross-project or strategic risks as appropriate.
• Manage project financials, including forecasting, variance analysis, and accountability for delivering within approved funding.
• Facilitate effective communication across cross-functional teams and stakeholders, including regular status reporting and executive summaries.

Senior Project Manager

Operations

• Responsible for leading enterprise-scale cloud infrastructure operations, with an emphasis on system reliability, automation, performance, and security
• Manage cloud service delivery, monitor and improve infrastructure efficiency, and ensure alignment with DevOps and Site Reliability Engineering (SRE) practices
• Acts as a key contributor to the design, implementation, and optimization of cloud-based systems
• Partner across IT, DevOps, security, and application delivery teams to enable high availability, scalability, and operational excellence across hybrid and cloud-native environments
• Oversee performance, monitoring, emergency response, and capacity planning for enterprise cloud infrastructure across development, staging, and production environments
• Drive automation and standardization of infrastructure provisioning, deployment pipelines, and self-healing systems using Infrastructure-as-Code and DevOps tools
• Collaborate with operations, security, and DevOps teams to identify and resolve performance issues, enforce best practices, and improve overall operational maturity
• Apply SRE principles to maintain service-level objectives (SLOs) and ensure reliability, observability, and fast incident resolution for cloud-hosted platforms
• Continuously assess and improve cloud KPIs, SLAs, and performance metrics to ensure transparency, uptime, and alignment with business goals
• Manage complex infrastructure tasks and projects, ensuring high security, compliance, and performance standards
• Perform post-incident reviews and root cause analyses to implement long-term fixes and continuous improvements to system resilience
• Contribute to architectural decisions related to cloud infrastructure, networking, and security for highly available, scalable, and secure services
• Provide technical guidance, mentorship, and leadership to junior cloud engineers and cross-functional stakeholders.

Senior Specialist II, Cloud Platforms – Operations

Compliance

• Lead a team of analysts to build and maintain an effective GRC program
• Collaborate with Information Security department and other teams on security controls
• Establish IT audit procedures relevant to regulations like HITRUST/HIPAA
• Maintain and manage the Third-Party Risk Management program
• Develop training programs and FAQs related to data protection
• Create and manage corrective action plans (CAPs) related to security assessments

Director, Governance, Risk & Compliance

Financial Planning and Analysis

• Lead the overall product strategy for our Financials
• Develop and execute product strategy, informed by the product portfolio strategy as well as customer and market input
• Partner closely with the engineering team to execute on product roadmaps
• Work collaboratively with the CPO to formulate and lead a strategic plan for product growth
• Maintain a deep understanding of NextGen’s prospects, customers, competitors and partners
• Oversee product releases to ensure alignments between product, support and service operations
• Establish and maintain a robust product lifecycle management framework

VP Product Management – Financials

Machine Learning Engineer

• Provide technical leadership for AI platform
• Define architecture and standards for high-scale, low-latency inference
• Develop and implement strategy for CI/CD and governance
• Collaborate with security and leadership for resilient AI delivery
• Lead major reliability programs and governance methodologies
• Mentor engineers and foster a culture of documentation