VP, Client Value Realization – Enablement

NextGen Healthcare

Vice President leading client value realization and enablement for NextGen Healthcare. Collaborating across teams to achieve client outcomes and drive strategic growth.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client value realization strategies, including the development of methodologies and frameworks for measuring customer outcomes. Proven ability to lead strategic account management and enhance client engagement to drive retention and growth in healthcare technology.

Highest-signal resume keywords

Client Value RealizationStrategic Account ManagementHealthcare Technology ExperienceROI Model DevelopmentClient Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outcome Measurement FrameworksValue Realization MethodologiesExecutive Dashboard DevelopmentGovernance ProcessesBusiness Case Development

Soft Skills

Trusted AdvisorCollaborationExecutive EngagementClient Relationship BuildingKnowledge Sharing

Certifications & Qualifications

Bachelor's DegreeMBAMHAMPH

Industry Keywords

Healthcare SaaSCustomer SuccessValue EngineeringProfessional ServicesEnterprise Healthcare Organizations

About the role

Key responsibilities & impact

Ensure enterprise clients achieve measurable financial, operational, and clinical outcomes
Maximize adoption, executive engagement, retention, and long-term growth
Oversee Client Value Realization, Client Enablement, and Strategic Account Ownership functions
Serve as a trusted advisor to executive client stakeholders
Collaborate across various teams to ensure sustained client value
Develop and execute enterprise-wide client value realization strategy
Establish frameworks for measuring customer outcomes
Create value realization methodologies applicable across product lines
Develop executive dashboards and reporting mechanisms
Lead governance processes monitoring customer value achievement
Define success metrics aligned with customer objectives
Monitor achievement of operational, financial, and user adoption outcomes
Equip clients with knowledge, tools, and best practices
Build scalable enablement assets for client readiness
Serve as an executive sponsor for high-value clients
Guide value realization programs supporting retention and expansion
Partner with strategic account teams to strengthen client relationships
Develop case studies and customer success stories demonstrating outcomes
Build benchmark data differentiating the company in the marketplace

Requirements

What you’ll need

Bachelor's degree
MBA, MHA, MPH, or other advanced business or healthcare degree preferred
10+ years of progressive leadership experience in healthcare technology, healthcare SaaS, consulting, customer success, value engineering, professional services, or strategic account management
Demonstrated success working with enterprise healthcare organizations, health systems, physician groups, payers, or healthcare service organizations
Experience building ROI models, business cases, and outcome measurement frameworks
Experience supporting customer retention, renewal, and expansion strategies
Knowledge of client value realization strategies, methodologies, and governance frameworks
Client lifecycle management, including onboarding, implementation, adoption, retention, expansion, and renewal
Knowledge of client enablement strategies and adoption programs
Strategic account management, executive engagement, and customer success practices

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities