Nextech Systems

Solutions Engineer

• Act as the RCM Expert in Sales
• Demonstrate Nextech’s value across all revenue cycle stages: Front-end capture, coding/CDI, claims submission, denials management, A/R optimization, payment posting, analytics.
• Lead discovery sessions with healthcare executives to identify pain points and opportunities
• Translate complex workflows into clear, outcome-focused solution narratives
• Partner with Account Executives on mid-market and enterprise sales cycles
• Participate in demos, proposals, and executive presentations
• Validate ROI and performance impact during pricing discussions
• Share best practices, regulatory insights, and industry trends
• Offer feedback to product and leadership teams on market needs and competitive intelligence
• Carry out additional responsibilities as assigned based on business need

Revenue Cycle Management, Solutions Consultant

Financial Planning and Analysis

• Develop and maintain financial models to support budgeting, forecasting, and long-term planning.
• Own and maintain assigned areas of financial models such as select revenue streams, COGS, operating expenses, or workforce management and related operational metrics.
• Analyze financial performance, identify trends, and provide actionable insights to senior management.
• Conduct variance analysis and identify key drivers impacting financial results.
• Conduct financial modeling, financial analysis and valuation support for acquisitions, partnerships, new product development, pricing, long-term contracts and other ad-hoc financial projects
• Prepare monthly, quarterly, and annual financial reports and presentations for executive, board, and private equity investor audiences.
• Continually increase knowledge of and utilization of features of the financial modeling and reporting software.
• Carry out additional duties as assigned based on business need.

Senior FP&A Analyst

Product Manager

• Lead the prioritization, planning and execution reporting functions, working in partnership with the Technical Owner and Squad members.
• Explore the functional aspects of CRMs, digital marketing, and patient engagement, and understand consumerization in healthcare.
• Continuously assess and synthesize customer needs, other market demands and organizational goals and priorities to make continuous adjustments to the product roadmap.
• Coordinate go-to-market across the organization, including sales, implementation, marketing, services, and support.

Senior Product Manager

• The NetSuite Senior Administrator / Solution Architect is responsible for the day-to-day administration, configuration, and architectural design of the NetSuite ERP platform, ensuring alignment with financial, operational, and enterprise business requirements.
• This role serves as the primary NetSuite expert and trusted partner to the CFO organization, supporting stakeholders from executive leadership to day-to-day accounting users.
• The position leads NetSuite solution design and optimization across core financial modules, ensuring scalable architecture, strong governance, and seamless integration with related enterprise systems.
• Close collaboration with Finance, IT, and Enterprise Applications teams is essential to deliver reliable, compliant, and efficient financial systems.
• All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Senior NetSuite Administrator – Solutions Architect

Data Engineer

• Design, deploy, maintain and support cloud based SQL Server environments across VM’s, Azure SQL and Azure SQL Managed Instance platforms
• Troubleshoot performance issues using standard tools and monitoring platforms, improving client outcomes within our product data platforms
• Applies best practices around the management, governance, and support of our data platforms as prescribed by senior engineers and the general community
• Takes ownership of support issues, working with other engineering teams on data platform product solutions
• Occasionally mentors junior engineers as well as training the entire team on new processes or practices to improve the work environment
• Collaborates with internal teams to ensure solutions align with customer goals
• Proactively identifies and resolves issues impacting customer experience building trust through consistent delivery and responsiveness
• Executes standardized data protection practices across all data platforms
• Develops and executes pre-defined data pipeline patterns to build out our analytics and reporting lakehouse

Data Engineer II

QA Engineer

• Lead QAE team execution and planning; manage shifting priorities and adjust as needed.
• Assess team capabilities and work with the QAE Manager to customize mentorship and encourage professional development.
• Facilitate career growth by providing mentoring and performance feedback together with the QAE Manager.
• Collaborate with the QAE Manager to ensure the team is properly resourced for delivery.
• Serve as the primary QAE contributor and contact for assigned projects.
• Guide test strategy, planning, and review decisions; uphold QAE excellence within the tech stack.
• Actively participate in Sev-1 and Sev-2 incident war rooms for their product areas, lead root cause analysis (RCA) using the 5 Whys method, take ownership of issue analysis, and prioritize solutions to minimize escaped defects within their respective product domains.
• Translate business and customer needs into actionable, testable requirements.
• Effectively advocate for automation framework extensions that will lead to more efficiency in the quality management process.
• Effectively troubleshoot and surface issues to SETs regarding the automation scripts as part of feature development and regression testing cycles.
• Work with Product, Engineering, UI/UX and Delivery teams to understand customer problems, provide feasible technical solutions and create delivery plans.
• Drive innovation in QAE processes; foster experimentation and creativity while providing constructive feedback.
• Own test quality; implement and enforce QAE practices and standards.
• Identify and prioritize QAE technical debt and continuous improvement opportunities.
• Maintain awareness of how QAE output impacts broader business goals; articulate this to the team.
• Ensure strong collaboration within the QAE team and across functional areas.
• Represent QAE in cross-functional meetings; communicate progress, blockers, and expectations effectively.
• Demonstrate excellence in both written and verbal communication.
• Promote ongoing learning and keep current with new QAE technologies and patterns.
• Carry out additional responsibilities as assigned based on business need.

Lead Quality Assurance Engineer – Patient

• Perform exploratory, functional, and regression testing of Nextech products in an agile environment.
• Collaborate with R&D and Product teams to enhance product quality and enable rapid deployment.
• Create and maintain accurate test plans and cases to ensure adequate test coverage.
• Troubleshoot and triage issues/bugs, working towards root cause identification and resolution.
• Document and follow up on bugs/issues during the testing process.
• Analyze test results, ensure correct functionality, and communicate resolutions to the team.
• Assist other departments by answering product-related questions and reproducing reported issues.
• Recommend continuous process improvements and provide regular testing status updates.
• Stay current with software quality assurance best practices and implement them effectively.
• Carry out additional responsibilities as assigned based on business needs.

Quality Assurance Engineer

Video Editor

• Produce 40+ professional tutorial videos organized by product and feature area within the production workflow and brand guidelines established by the Client Education Manager
• Create visual guides and supporting graphics that enhance client learning
• Execute video production using established templates, style guides, and brand standards
• Script, film, edit, and finalize videos that translate technical concepts into clear, accessible content
• Collaborate with Technical Writers and Instructional Designers to ensure video content complements written materials
• Partner with Product and Support teams to identify video content priorities based on client needs and common questions
• Ensure all video content is ADA-compliant with captions and accessibility features according to established compliance frameworks
• Manage video production pipeline, maintaining consistent quality and delivery timelines aligned with content roadmap priorities
• Work under the direction of the Client Education Manager to publish videos in the new library format and structure
• Carry out additional responsibilities as assigned based on business need

Video Production Specialist

Learning and Development

• The Instructional Designer is responsible for building engaging, user-centered certification paths and educational content that enable Nextech clients to maximize their product adoption and success.
• This contract role focuses on designing specialty-based learning experiences that transform complex technical concepts into accessible, digestible content across multiple formats including visual guides, videos, webinars, and structured certification tracks.
• The Instructional Designer partners cross-functionally with Support, Product, and Operations teams to ensure all educational content meets client needs and supports business objectives.
• This role requires strong educational design principles, multimedia content development expertise, and the ability to create scalable learning programs.
• Work under the direction of the Client Education Manager to integrate certification paths into the overall content ecosystem.

Instructional Designer

• Serve as the primary finance point of contact for the payments business, including Stripe-enabled operations, supporting both day-to-day and strategic planning.
• Translate complex business questions into analytical frameworks and deliver clear, actionable recommendations.
• Elevate financial and metric fluency across Payments, Product, and GTM leaders by coaching stakeholders on payment economics, fee drivers, conversion mechanics, and trade-offs.
• Partner with FP&A and Accounting to align forecasts, variance analysis, and executive-level reporting.
• Analyze payment flows, transaction volumes, Stripe fee structures, and cost-to-serve dynamics; identify opportunities to improve unit economics.
• Evolve profitability models across key dimensions (e.g., practice cohort, segment, product bundle/SKU, channel, payment method, card-present/card-not-present mix).
• Monitor recurring and explain recurring revenue streams (ARR/MRR), churn, retention, and upsell performance within payment-enabled products.
• Partner with Sales and Customer Success to ensure pricing discipline, discount guardrails, and healthy pipeline economics.
• Build and maintain cohort analyses (activation ramp, volume maturity curves, retention/churn, expansion) to inform growth targets and GTM strategies.
• Support pricing and monetization strategies for payment-related products and services, including post-launch performance reviews.
• Develop SKU-level profitability analysis to identify underperforming offerings and margin improvement opportunities.
• Develop pricing frameworks for new payment features, including tiered pricing, bundling, and value-based models. Partner with Sales and GTM teams to implement and monitor adherence.
• Collaborate with Product and Sales to rationalize SKU portfolios and optimize packaging for customer segments.
• Monitor discounting and price realization trends; implement guardrails to protect margin integrity.
• Build scenario models for strategic decisions such as payment partnerships, new product launches, and portfolio changes.
• Own the Payments KPI architecture and reporting roadmap—ensuring metric definitions, data lineage, and governance that support a trusted “single source of truth.”
• Partner with Enterprise BI to co-create datasets and dashboards for payment KPIs, including transaction success rates, Stripe fee impact, churn, cohort performance, and customer health.
• Develop dashboards tracking volume, SKU adoption, revenue contribution, and profitability by segment.
• Drive a rigorous operating cadence for Payments performance (weekly insights, monthly business reviews, QBR support), surfacing leading indicators, root-cause analysis, and clear actions.
• Collaborate with Product and Product Marketing to quantify roadmap ROI, support business cases, and translate field/customer feedback into measurable economic implications.
• Partner with Legal, Compliance, and Risk to ensure reporting supports required controls and that commercial decisions reflect regulatory and operating risk realities.
• Support executive and board-ready materials with high clarity, strong narrative structure, and defensible numbers.

Finance Manager – Payments Business Partner

Full-stack Engineer

• Develop Full Stack Applications: Build software in a Scrum environment using C#, JavaScript, SQL, and frontend frameworks like Angular.
• Embrace Best Practices: Consistently apply best practices in software development, including Code Reviews, Unit Tests, and CI/CD processes, leveraging them every day to ensure high-quality code.
• Perform Code Reviews: Conduct mutual code reviews within your team to maintain high standards and ensure the quality and reliability of the codebase.
• Collaborate Effectively: Work closely with other engineers, QA, product managers, and designers to align development efforts with project goals and timelines.
• Other duties as assigned.

Software Engineer I

Backend Engineer

• Develop Full Stack Applications: Build software in a Scrum environment using C#, JavaScript, SQL, Python, and frontend frameworks like Angular.
• Embrace Best Practices: Consistently apply best practices in software development, including Code Reviews, Unit Tests, and CI/CD processes, leveraging them every day to ensure high-quality code.
• Perform Code Reviews: Conduct mutual code reviews within your team to maintain high standards and ensure the quality and reliability of the codebase.
• Collaborate Effectively: Work closely with other engineers, QA, product managers, and designers to align development efforts with project goals and timelines.
• Other duties as assigned.

Software Engineer I – Python

Product Operations

• Be an advocate, coach, and motivator for your team, helping your team develop their skills and operate with focus, efficiency, and best practices.
• Support the training of new team members and ensure the team is equipped with the tools and resources necessary to succeed.
• Collaborate cross-functionally to document, standardize, and continuously improve product management-specific operational processes.
• Collaborate between product, engineering, design, marketing, and customer success teams to support understanding, collaboration, and execution.
• Manage timelines, resources, and dependencies for product operational projects to ensure on-time and successful product releases.
• Define, develop, and monitor key performance metrics related to operational efficiency and product performance insights that are accessible and useful to stakeholders to help them manage the respective area effectively.
• Track the product investment spend, reporting on variances between the plan, the actuals, and adjusted forecasts. Provide continual awareness to leaders on status and deviations.
• Develop and maintain a customer insights framework for Product Development and cross-functional teams to draw actionable insights for shaping business and product decisions.
• Identify risks surfaced by product operations and process KPIs, supporting the product development team with mitigation recommendations and progress tracking.
• Identify and leverage appropriate AI capabilities to improve and automate processes.
• Promote the usage of AI tools to drive organizational insights and risk visibility.
• Guide your team on the use of AI to drive efficiency with day-to-day tasks, potentially eliminating tasks through AI and automation.
• Assist in the planning and prioritization of product initiatives, ensuring product operations and processes align with business goals and objectives.
• Develop and distribute product-related reports, status updates, and presentations to internal and external stakeholders, ensuring transparency and alignment on progress and risks.

Senior Product Operations Lead

Content Marketing Manager

• Produce, shoot, and edit multimedia content including customer videos, product demos, testimonials, executive interviews, marketing campaign assets, and more
• Plan and execute video projects from concept to completion, in collaboration with marketing team, including scripting, storyboarding, filming, editing, sound, and delivery.
• Capture on-site videos at events.
• Develop creative approaches to simplify and visualize complex healthcare and technology concepts in engaging, on-brand ways.
• Create compelling sizzle reels, highlight videos, and promotional content to support product launches, marketing campaigns, and internal initiatives.
• Collaborate cross-functionally with Product, Brand, and Demand Generation on video strategy and execution.
• Ensure video content adheres to Nextech brand guidelines and maintains a consistent visual identity.
• Properly manage and maintain equipment: camera, lighting, sound, support accessories, computer/laptop, external hard drives, etc.
• Meticulous file organization: properly save and back up all working/editable files, purchased footage/sound files, and final deliverables in team-accessible location.
• Provide creative direction and proactively recommend new formats, storytelling opportunities, and visual approaches.
• Support podcast production, including recording, audio cleanup, editing, and promotional video cuts

Visual Content Specialist

• Implementing software features and enhancements that support AI-powered workflows and services
• Developing and maintaining backend services and APIs using Python
• Supporting full-stack development efforts, including frontend features (Angular or similar frameworks)
• Assisting with integration of AI/ML services, including large language model (LLM)–based capabilities
• Writing clean, maintainable, and well-documented code
• Translating well-defined requirements into functional software with guidance from senior engineers
• Participating in code reviews and incorporating feedback to improve code quality
• Assisting with testing, debugging, and issue resolution across AI and non-AI components
• Collaborating with Product Management, QA, and other engineering teams to deliver high-quality solutions
• Learning and applying best practices for AI development, including iterative experimentation and evaluation