Nexer Enterprise Applications

Customer Success Manager

• Provide technical leadership to the team of consultants on implementation and support projects
• Review solutions and documentation before delivery to the client
• Support team members' career development (1:1s, feedback, individual development plans)
• Serve as the technical escalation point and reference in critical situations
• Ensure adherence to Microsoft best practices and project standards
• Stay up to date with Dynamics 365 releases and roadmap

CRM Functional Lead

• Will work on implementation projects for the Sales, Marketing (Insights), Customer Service and Field Service modules of Dynamics 365 CRM
• Will gather client business scenarios, processes and procedures, taking into account Dynamics 365 CRM capabilities to design the solution

CRM Functional Lead

Lead CRM Developer