Nevoya

Operations

• Directly lead and develop a team of dispatchers and load planners
• Build and enforce dispatch protocols
• Own the daily ops board, ensuring all loads are covered
• Triage and resolve operational escalations quickly
• Own the weekly and daily load planning process
• Serve as the operational leader for all CDL drivers
• Track and actively manage driver productivity metrics
• Coach dispatchers to proactively monitor HOS and ELD data
• Own on-time performance as an operational KPI

Director of Dispatch Operations

Accounts Receivable

• Review and process completed freight orders daily using Nevoya’s internal transportation management system (TMS).
• Access and verify order information (load IDs, order numbers, pro numbers, and rate confirmations) for accuracy.
• Retrieve supporting paperwork (BOLs, PODs, rate confirmations) from internal systems, dispatch text platforms, or physical copies.
• Cross-check documentation to ensure all charges, accessorials, and identifiers match between the TMS and customer requirements.
• Generate invoices, confirm accuracy, and attach required supporting documents.
• Upload invoices and paperwork to customer portals or send directly to accounts payable contacts.
• Save and organize all completed billing documents in Dropbox for backup, audit, and reference.
• Track and document submission deadlines for different customers and adjust workflows to meet them consistently.
• Monitor aging reports and follow up with customers on overdue invoices.
• Record payments received and reconcile them against billed amounts in coordination with accounting.
• Maintain accurate records of all billing and payment activity to support month-end close and financial reporting.
• Collaborate with the finance and operations teams to resolve discrepancies quickly.
• Maintain an organized and repeatable process to ensure billing stays current and prevents backlogs.
• Document customer-specific billing procedures and update them as needed.
• Identify opportunities to automate or streamline repetitive tasks.
• Support the internal teams in the event of any audits and reporting cycles.

Billing & AR Specialist – Part-Time, Contract

Director

• Manage the dispatch team and driver workforce
• Directly lead and develop a team of dispatchers and load planners
• Own the daily ops board, ensuring all loads are covered and drivers are utilized
• Anticipate and manage schedule disruptions, weather, breakdowns and customer changes
• Track and actively manage driver productivity metrics
• Build visibility for customers into the operation and support the team

Director of Transportation

Financial Planning and Analysis

• Personally build and maintain the company's core financial model, including revenue forecasting, scenario planning, and long-range planning
• Own the annual budgeting process and quarterly re-forecasting in close partnership with department heads
• Serve as the primary financial thought partner to the leadership team, delivering actionable analysis and recommendations on a day-to-day basis
• Lead investor relations support, including preparation of board materials, investor updates, and fundraising data rooms
• Design and build a metrics and reporting framework from the ground up, establishing the KPIs and operational dashboards that give leadership real-time visibility into business performance
• Construct and manage headcount planning models and total compensation analysis
• Develop pipeline analysis, quota modeling, and go-to-market ROI frameworks
• Evaluate strategic opportunities including new markets, partnerships, and potential M&A through rigorous, hands-on financial analysis
• Translate financial data into compelling narratives for internal leadership and external stakeholders
• Build the FP&A infrastructure, tooling, and processes that will support the company through its next stages of growth

Director of Dispatch Operations

Billing & AR Specialist – Part-Time, Contract

Director of Transportation

VP of Strategic Finance