AI Operations Associate

Nevoya

AI Operations Associate overseeing dispatch and communication in electric trucking logistics. Collaborating with engineering to automate processes using AI tools for improved operations efficiency.

Posted 6/12/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Run daily dispatch execution from our playbook: load assignment, driver communication, check-calls, and exception handling
Keep loads covered and customers informed, escalating with judgment when something can’t wait
Use AI tools daily to research, troubleshoot, draft, analyze, and automate your own work
Improve the playbook as you go — document what works, flag what doesn’t, and ship a better process every week
Call out problems early and come with proposed solutions, not just escalations
Partner with engineering and product to turn recurring manual work into automated workflows
Track the KPIs of your operation — load coverage, on-time performance, driver utilization — and use them to improve

Requirements

What you’ll need

A recent degree or 1–2 years of work experience — high-performing new grads encouraged to apply
AI-native habits: you already use AI as your default tool for learning, research, and producing work
Sharp critical thinking — you spot what’s broken, ask why, and bring a proposed answer
Hungry and coachable: you want direction, feedback, and a steep learning curve
Strong written and verbal communication — you’ll be talking to drivers, customers, and engineers in the same hour
Organized and calm under pressure; comfortable with ambiguity and shifting priorities
No trucking, logistics, or dispatch experience required
Nice to Have: Internship or early experience in operations, logistics, supply chain, or a fast-moving startup
Comfort with data — spreadsheets, SQL, or light scripting
Spanish language proficiency, a meaningful asset in our operating markets

Benefits

Comp & perks

At Nevoya, we believe diverse teams build better solutions.
We are proud to be an equal opportunity employer and are committed to creating an inclusive and welcoming environment for all employees.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLdata analysislight scriptingKPI trackingautomation

Soft Skills

critical thinkingcommunicationorganizationproblem-solvingadaptabilitycoachablecalm under pressure