Net Health

System Administrator

• Design and maintain the Atlassian platform ecosystem for the delivery of customized solutions
• Manage system configuration, database, and provide training and support to users as needed
• Work closely with engineers, developers, administrators, and analysts on business-critical projects
• Document and maintain architecture artifacts including system diagrams, data flow maps, and integration specifications
• Assess architectural changes to accommodate business needs
• Monitor and evaluate the impact of Atlassian platform updates and third-party integrations
• Establish and enforce architectural standards and governance policies across the Atlassian ecosystem
• Conduct regular architecture reviews to identify technical debt, security vulnerabilities, and opportunities for optimization
• Collaborate with enterprise architecture and security teams to ensure compliance with organizational standards
• Manage and administer Jira cloud instance
• Configure and customize Jira projects, workflows, boards, and permissions
• Troubleshoot and resolve Jira-related issues

System Architect – Systems Administrator III

Account Executive

• Responsible for selling products and/or services within an assigned geographic area
• Pursues sales leads, visits existing and new customers
• Assesses customer needs and suggests appropriate products and services
• Negotiates price and delivery times
• Concludes sales orders and transactions to meet revenue target
• Spends majority of the time at customer sites

Account Executive II – Field Sales

Therapist

• provide remote monitoring services to help support patients as they progress through their home-exercise therapy program
• direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform
• provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic
• maintain necessary records and notes while providing remote monitoring
• assist with improving processes and functionality of the platform
• organize and manage a caseload while staying efficient

Licensed Physical Therapy Assistant, Care Navigator

Full-stack Engineer

• Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process
• Help support and implement frameworks for our test infrastructure
• Contribute toward predictable delivery of quality releases
• Research, recommend and implement tools as needed with the goal of increasing automation
• Produce high quality code resulting from knowledge of automated testing and Microsoft technologies and frameworks
• Create solid test plans, templates, and strategies for both automation and manual testing
• Setup/deploy changes for specific stories and perform end-to-end testing
• Assist in troubleshooting deployment-level issues involving windows services
• Offer code-level feedback on bugs found during testing
• Develop integration test cases based on the story content
• Collaborate with developers and build out acceptance criteria for stories
• Produce detailed technical documentation outlining the testing activity and infrastructure
• Demonstrate a strong work ethic and be highly productive
• Learn new technologies and develop tools to remain abreast of current testing and development technologies
• Take on what’s needed to help the department and the company meet objectives

Software Development Engineer Test III

• provide remote monitoring services to support patients through their home-exercise therapy program
• direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training
• provide ongoing feedback to the evaluating clinician on patient progress
• maintain necessary records and notes while providing remote monitoring
• assist with improving processes and functionality of the platform
• organize and manage a caseload while staying efficient

Licensed Physical Therapist – Care Navigator

• Provide remote monitoring services to help support patients as they progress through their home-exercise therapy program
• Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform
• Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic
• Maintain necessary records and notes while providing remote monitoring
• Assist with improving processes and functionality of the platform
• Organize and manage a caseload while staying efficient

Occupational Therapist, Care Navigator

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Physical Therapy Assistant, Care Navigator

• Provide remote monitoring services to help support patients as they progress through their home-exercise therapy program
• Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform
• Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic
• Maintains necessary records and notes while providing remote monitoring
• Assist with improving processes and functionality of the platform
• Organize and manage a caseload while staying efficient

Physical Therapist, Care Navigator

Business Operations

• Responsible for executing the strategy defined by the business unit
• Collaborate with the centers of excellence (COEs) to meet the organization’s vision, standards, and priorities
• Establish, analyze, and monitor key performance indicators (KPIs)
• Proactively implement corrective measures to achieve targets
• Member of the business unit executive leadership team to develop and drive strategy, policy, corporate strategic initiatives, and financial goals
• Lead, mentor, and motivate a high-performance management team while fostering an accountable environment
• Support (and lead when appropriate) enterprise client implementation initiatives from discovery through deployment
• Serve as the primary operational executive resource for enterprise clients
• Own strategic vendor management strategy and execution
• Drive the end-to-end product delivery lifecycle
• Establish and advance the business intelligence roadmap
• Design and implement operational process optimization initiatives across business operations
• Manage the quarterly and annual budgeting process and P&L responsibilities
• Provide leadership, coaching, and career development opportunities to staff

VP, Business Operations

• Sell the company’s products and/or services via telephone or electronic inquiries
• Respond to customer inquiries, process orders, and promote additional sales
• Develop strong client relationships with key managers or business owners
• Act as the liaison between clients and Net Health functional teams
• Negotiate contracts and close agreements to drive add-on push

Client Sales Executive III – Inside Sales Account Executive III

Security Engineer

• Serve as on-call security resource and triage security alerts as part of our Security Incident Response Team (SIRT)
• Administer CrowdStrike and Delinea Privilege Manager
• Manage vulnerability remediation programs across CrowdStrike, Microsoft Defender, and OX Security
• Manage container registry scanning and secure container architectures
• Oversee Exchange administration from a security perspective
• Implement vulnerability scanning using FOSS
• Own cloud security projects in Azure - key rotation, control enablement, immutability implementation, etc.
• Conduct bi-monthly admin access reviews and quarterly user reviews
• Participate in change control meetings as security stakeholder
• Evaluate and secure AI tools and integrations used across Net Health
• Build automation for repeatable security tasks using AI to reduce manual effort
• Collaborate with the AI Steering Committee on security requirements for AI initiatives

Information Security Engineer III

DevOps Engineer

• Collaboratively manage the performance, stability, and redundancy of all Platform systems and infrastructure.
• Lead emergency response efforts in conjunction with Engineering, Infrastructure, and Database teams to establish root cause.
• Lead the efforts to build robust monitoring solutions while expanding current monitoring and alerting footprint.
• Conduct Blameless Postmortems and Anomaly Investigations after incidents to further analyze root cause and create permanent solutions to improve serviceability and prevent future outages.
• Establish a Don’t Repeat Incidents (DRI) culture by learning from past issues and always looking to improve monitoring and dashboarding capabilities.
• Ensure applications are performing efficiently, collaborating with development teams and architecture to resolve application performance issues.
• Consults with management in analyzing short- and long-range business requirements and recommends innovations.
• Champion automation efforts to reduce or eliminate repetitive, manual processes.
• Partner with project management to define Service Level Objectives (SLO) and identify and implement Service Level Indicators (SLI) to track compliance.
• Champion capacity management and disaster recovery testing efforts.

Site Reliability Engineer III

Customer Success Manager

• Ensure client satisfaction with company products, projects, and services
• Maintain relationships with assigned client accounts
• Manage and document client concerns and improve client experience
• Serve as a Subject Matter Expert for technology products
• Monitor and analyze client consumption and utilization of products