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Senior Business Systems Analyst
Net HealthSenior Business Systems Analyst at Net Health, guiding product strategy and managing complex projects for healthcare solutions. Collaborating across teams to enhance client outcomes with deep product knowledge.
About the role
Key responsibilities & impact- Execute Product Strategy: Collaborate with Product Manager(s) to shape the roadmap for assigned product area
- Maintain deep expertise in product features and industry regulatory requirements
- Participate in industry thought leadership efforts
- Collaborate with Sales to identify documentation and consulting opportunities
- Serve as the domain SME across teams
- Drive the entire product lifecycle—from ideation to execution and post-launch improvements
- Actively participate in scrum events
- Lead end-to-end analysis, configuration, and delivery of complex projects
- Configure, qualify, and deliver all levels of product documentation
- Develop, mentor, and coach team members
- Lead continuous quality improvement efforts
- Gather, articulate, and prioritize technical and client requirements for new features
- Engage directly with clients throughout the project lifecycle
- Proactively identify and implement solutions for complex business problems
- Develop end-to-end project plans with clear timelines and milestones
Requirements
What you’ll need- Bachelor’s degree in Information Systems, Operations Management, Computer Science, or a related field; or equivalent combination of education and experience
- 10+ years of relevant professional experience in business systems analysis, product management, or a closely related domain—including demonstrated ability to develop novel approaches to complex, non-routine problems
- Deep domain knowledge of the assigned product area; experience with EHRs, practice management systems, and healthcare billing systems
- Product Management certification desired
- Proven track record managing and delivering complex, multi-stakeholder projects with minimal oversight
- Experience guiding and influencing the work of others without formal authority
- Exceptional organizational, analytical, and time management skills; able to manage multiple concurrent priorities
- Strong written and verbal communication skills across technical and non-technical audiences, including executive stakeholders
- Ability to rapidly learn new product features and technologies and apply them directly to client and business needs
- Self-directed with strong judgment about when to escalate; detail-oriented by default
- Required Software Experience: Microsoft Office (Word, Excel, Outlook) or Google Workspace, Jira, Confluence, NetSuite, EHR / practice management / healthcare billing systems, AI tooling (effective prompt use)
Benefits
Comp & perks- Work-from-anywhere environment
- Unlimited PTO
- Comprehensive Benefits Package
- Employee Resource Groups
- Casual Dress Code
- Prioritized Employee Wellness
- Diversity And Inclusion
- A Voice
- New Hire Support
- Career Development
- Educational Assistance
- Employee Referral Bonus
- Progressive Parental Leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business systems analysisproduct managementproject managementcomplex problem solvingrequirements gatheringproduct lifecycle managementquality improvementdocumentation configurationdata analysistime management
Soft Skills
collaborationleadershipmentoringcommunicationorganizational skillsself-directionjudgmentanalytical skillsprioritizationinfluence
Certifications
Product Management certification