NBCUniversal

Business Operations

• Provide business performance analysis, reporting, and forecasting
• Conduct financial research and analyze performance against objectives
• Maintain financial models and databases
• Generate and relay financial reports clearly to stakeholders

Business Operations Analyst 3

Account Executive

• demonstrate the value of Comcast Business Products to small-to-medium business clients
• responsible for achieving a shared retail store assigned CBM Line and SMB Lead Target
• prospect via door-to-door, phone, and email to existing CB customers
• execute field prospecting strategy to Comcast Business Existing Customers
• Drive SMB Sales through Xfinity Retail by developing and training Retail Sales Consultants
• maintain sales records and preparing sales and activity reports as required

Business Account Executive, Retail

• Engaging customers with enthusiasm and demonstrating product features
• Providing outstanding customer service with all customer interactions
• Meeting or exceeding sales targets
• Helping customers interpret account statements and pay bills in-store
• Answering customer questions on services and processing general service requests
• Acting as brand ambassador for Comcast/Xfinity products
• Maintaining detailed sales product knowledge
• Adhering to retail operational policies and procedures

Retail Sales Consultant

Manager

• Responsible for managing designs and construction activities in support of plant constructions, rebuilds and existing plant upgrades
• Develops budgets and allocate appropriate funds for construction efforts
• Provides management support for Design, Construction, and Project Management
• Maintains compliance with safety standards and quality control of construction projects

Construction Manager

Solutions Engineer

• Provide solution engineering support for all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives.
• Responsible for lifecycle sustaining engineering support (discovering, solution and proposal).
• Handle moves, adds and changes (MACD).
• Provide sustaining engineering support for large complex solutions.
• Support activities related to account development.
• Capture customer technical requirements and translate to internal architecture templates.
• Work with the product team on new product requirements, integrations and defect resolution.
• Collaborate with the product team and customers on load/stress and fail-over testing for high-availability deployments.
• Work with customers to address issues and resolve problems both pre & post-production.
• Drive continuous technical improvement both internally and with customers.
• Cultivate and drive technical decisions with customers to design or improve technical solutions.
• Oversee technical implementation for customer deployment projects.
• Joint participation in client implementation planning and related activities to ensure seamless integration or turn-up of Comcast Business Global services for both new and existing customers.
• Provide a technical fulfilment and answer questions related to Comcast Business Global technical capabilities for RFI’s, RFQ’s and RFP’s.

Solutions Engineer, Level 1

QA Engineer

• Responsible for ensuring the delivery and testing of high-quality software solutions that power critical business processes.
• Leverage both manual and automated testing strategies, including AI-driven approaches, to deliver robust, scalable, and reliable applications.
• Collaborate closely with cross-functional teams to drive continuous improvement and business value.
• Develop, execute, and maintain comprehensive test plans and strategies to ensure the quality and reliability of applications.
• Design, manage, and automate test cases for a wide range of testing types, including functional (unit, integration, regression, smoke), non-functional (performance, compatibility), and specialized (API, mobile, exploratory) testing.
• Build and maintain automated test frameworks and scripts using tools such as Selenium and Playwright and integrate them into CI/CD pipelines (Jenkins, Github Actions) for continuous quality assurance.
• Conduct API testing using tools like Postman and Rest Assured to validate RESTful endpoints.
• Conduct Security and Penetration testing to identify vulnerabilities and protect against malicious attacks and data breaches using tools like Nmap and Sqlmap.
• Perform performance and load testing using tools like JMeter to validate system scalability and reliability under varying workloads.
• Lead and coordinate release readiness activities, including pre-release validation, post-release monitoring, and post-release validation.
• Investigate production issues and contribute to root cause analysis and remediation strategies.
• Maintain strong communication and collaboration skills to support agile development practices.
• Share knowledge and best practices with team members, fostering a culture of continuous learning and innovation.
• Collaborate closely with developers, product managers, business analysts, and cross-functional teams to align testing efforts with business goals and technical requirements.
• Lead and mentor quality engineers on the team by providing guidance on modern software development frameworks.

Senior Software Quality Engineer

Platform Engineer

• Contribute to the development of cutting-edge platforms that serve the needs of the Studio across various cloud providers and data centers
• Responsible for developing the compute, storage, database and platform solutions on prem and in the public cloud
• Collaborate within a cross-functional team to design and implement next-generation CI/CD platforms-as-a-service for internal product solutions
• Leverage Kubernetes operators and Spinnaker pipelines to automate application deployments and administration across multiple environments (on-premises and in the cloud)
• Define and implement workflows, processes, and standards for Infrastructure-as-Code (IaC)
• Demonstrate a strong understanding and contribute to the continuous improvement of the studio platform, including in-house DevOps tools and custom products used for platform operations
• Integrate chaos engineering practices and support the development of full-stack, continuous testing environments to improve system reliability and resilience
• Continuously monitor system health, capacity, and performance indicators, driving optimization and proactive improvements
• Provide tier-3 on-call support for troubleshooting and break-fix support for production services
• Actively drive and participate in the team’s continuous improvement initiatives
• Monitor and maintain platform infrastructure, utilizing tools like Datadog for performance tracking, alerts, and capacity management

Senior Platform Engineer

Product Manager

• Assist in defining product requirements and maintaining product roadmaps for data and AI solutions, with a focus on technical feasibility and scalability.
• Collaborate closely with engineering teams to design, build, and deliver reliable analytics solutions, contributing technical expertise to ensure high-quality implementation.
• Work with stakeholders across analytics, research, ad sales, programming, and marketing to align product goals with business needs and user workflows.
• Support the prioritization of features and improvements, balancing business impact with technical complexity.
• Validate delivered features by testing functionality, verifying data quality, and ensuring they meet success metrics.
• Identify opportunities to leverage emerging AI technologies, automation, and data-driven approaches by staying informed on the latest tools, frameworks, and technical trends.
• Ensure all products comply with NBCU data governance, privacy, and security standards.

Associate Product Manager

Producer

• Research, write and produce strong editorial copy with speed and accuracy
• Produce live segments for live morning show
• Pitch timely and compelling ideas for segments
• Multi-task and juggle producing multiple stories
• Quality check all video content

Segment Producer, Morning News

Machine Learning Engineer

• Collaborate with partner ML and annotation engineers and TPMs to specify infrastructure and training requirements.
• Design and maintain robust CI/CD and CT (Continuous Training) pipelines for complex multimodal models.
• Implement versioning and storage strategies for large-scale 2D/3D datasets to ensure reproducibility and high-throughput access.
• Deploy and operate systems for monitoring model performance and detecting data drift in production environments.

Staff MLOps Engineer

Operations

• Supervise daily shift operations, ensuring consistent performance, prioritization, escalations, and adherence to company standards
• Monitor KPIs and shift metrics, identifying areas for improvement to address with Management
• Conduct shift handovers for seamless transitions between their shift
• Act as primary point of contact for escalations, prioritizing more critical items and providing details to Management on interesting items that happened during the shift
• Oversee and triage ticket queues focusing on prioritization, potential impact, and escalations
• Lead review of tuning requests for their shift
• Support Incident response as an acting member on the response team, working escalated tickets for identified security threats
• Perform root cause and forensic log analysis for security incidents to determine enterprise risk, impact, and effective remediations needed across multiple technology platforms (Cloud, Hosts, Networks, Applications, Email)
• Analyze threat data from multiple sources and identifying security incidents and events of importance for direct escalation to Incident Commander(s).
• Identify, articulate, and explain attack vectors, threat tactics, and attacker techniques to technical and non-technical stakeholders including senior leadership
• Take appropriate containment response actions on multiple platforms, or in some cases Handoffs to partner teams
• Function as Incident Handler for security incidents to drive containment and remediation action items for various platforms, environments, and technologies
• Collaborate with internal teams, external partners, and vendors to resolve active Cyber Incidents
• Provide detailed timeline analysis to showcase evidence-based conclusions on entry vectors, lateral movement, and campaign correlation
• Keep detailed notes on all analysis activity, documented in the case management tool to validate process adherence.
• Contribute to the strategic creation and updating of new and existing response process documentation.
• Provide On-Call support for escalated events for 1 week on rotation with other Incident Responders

Response Operations Lead

• Responsible for the sale of integrated communication structure to small-to-medium business customers
• Develop relationships and promote the Comcast brand as key components of the sales strategy
• Generate new leads through various prospecting activities
• Focus on customer experience and retention
• Prepare sales and activity reports as required

SMB Account Executive

• Demonstrate Comcast Business Products to small-to-medium business clients
• Achieve retail store assigned CBM Line and SMB Lead Target
• Engage, motivate, coach, and train retail employees
• Prospect via door-to-door, phone, and email

Account Executive, Retail to Business

Data Analyst

• Collaborating with business leaders to discern data requirements and crafting technical specifications for analytics
• Evaluating data relevance, sourcing alternatives, and ensuring robust analytics for stakeholder inquiries
• Employing self-service tools to analyze complex datasets, extracting actionable business insights
• Querying diverse big data platforms, including Teradata, SQL Server, Hadoop, and AWS, for comprehensive analysis
• Merging datasets from varied sources to support thorough business analysis
• Conducting exploratory data analysis, hypothesis testing, and pinpointing key business drivers
• Developing predictive models for sales, demand, and other vital business metrics
• Assessing campaign outcomes, measuring effectiveness, and pinpointing enhancement opportunities
• Ensuring compliance with data governance policies and standards across analytics practices

Analyst, Data Analytics – Business Intelligence

Sales

• Develop and execute a strategic sales plan to achieve and exceed revenue targets for the AdFusion platform
• Identify and prospect new business opportunities within major agency holding companies, brands, and large-scale advertisers
• Manage the full sales cycle, from initial outreach and needs assessment to solution presentation, contract negotiation, and closing deals
• Build and maintain strong relationships with key decision-makers and stakeholders at target accounts
• Collaborate closely with product, marketing, and engineering teams to provide market feedback and ensure customer success