NatWest Group

Account Manager

• Manage and develop a defined portfolio of our commercial banking customers.
• Build and maintain strong relationships with your portfolio of customers.
• Drive sales activity and deliver proactive and exceptional customer service, providing products and services which meet their needs.
• Develop and maintain working relationships with key business and functional partners.
• Design and deliver a strategy to identify sources of new business and manage and grow existing relationships.
• Identify and meet customer needs while ensuring fair and transparent pricing.
• Take ownership for and regularly contribute to the delivery of business goals.
• Work together to build trust and long-term sustainable value for customers and colleagues.

Relationship Manager, Commercial Banking

Security Engineer

• Actively support a domain and the wider organisation as a subject matter expert in a security-related field
• Ensure security implications of the backlog are understood in the right way to build security into design
• Make sure decisions are based on robust data, return on investment, and value measures
• Encourage the identification of ideas and drive delivery of initiatives that will reduce cost and simplify the Group
• Collaborate with Feature teams and participate in store refinement, sprint planning and retrospective sessions
• Establish a culture of innovation and strategic thinking that provides knowledge of the latest developments in your area of specialism
• Communicate developments in your area of specialism and their impact on the organisation
• Build relationships with colleagues and third-parties to ensure decisions create long-term value

Security Specialist, AVP

Vice President

• Set strategic direction of the team
• Deliver architectural and functional improvements
• Drive and contribute to technology strategy roadmap
• Coordinate delivery across multiple projects

Development Manager, Workday – VP

Customer Support

• Building rapport and trust with private banking customers
• Providing seamless and positive customer experiences
• Completing processes accurately and reviewing customer needs
• Dealing with customer queries and updating information

Customer Service Officer

Analyst

• Delivering the successful deployment of software products or packages.
• Building in quality as an integral part of all activities.
• Achieving approval of the implementation approach and creating a detailed implementation plan.
• Defining and undertaking readiness activity, making sure that all required logistics are fully planned.
• Actively managing risk, issues, assumptions and dependencies.
• Signing off and cascading a contingency approach.
• Attending feature team planning sessions and working with teams to understand upcoming work.

Deployment Analyst, AVP

Manager

• Serve as the representative of the building owner accountability
• Oversee all daily operations and manage change activities within the property
• Deliver all facilities services in accordance with approved procedures and standards
• Make sure that service level targets are achieved in relation to running costs, energy conservation, and cost reduction opportunities
• Act as the key interface for any projects within the property
• Ensure a safe and efficient workplace with planned and reactive maintenance
• Maintain adherence to operating standards, quality processes, and manage supplier partner relationships
• Develop and maintain effective relationships with internal, external, and supplier stakeholders
• Act as internal consultant and subject matter expert to stakeholder network

Senior Facilities Manager

Full-stack Engineer

• Designing and engineering software with customer experience as the primary objective
• Defining, creating and providing oversight of engineering solutions
• Working with feature teams to produce high-quality software rapidly
• Determining the design and delivery approach for the platform’s software
• Collaborating with software engineers to design and engineer complex software

Principal Engineer, Full Stack, VP

• Managing a portfolio of SME business customers
• Proactively collaborating with SME businesses to identify improvements
• Completing risk assessments to deliver informed credit decisions
• Preparing accurate reports to support lending applications
• Adopting and sharing best practice to achieve KPIs
• Undertaking analysis, research, and practical support to enhance services

Regional Relationship Manager, Commercial Mid-Market

Marketing

• Coordinate the development of customer marketing activity
• Support Marketing Leaders on the delivery of Marketing campaigns
• Maintain strong relationships within your segment and the wider Marketing function
• Develop marketing strategies and briefs that support the priorities of your segment
• Support with the delivery of briefs at all stages of the campaign
• Track marketing campaign budgets and ensure targets are reached

Marketing Coordinator – Franchises

Software Engineer

• Engineer and maintain innovative, customer centric, high performance, secure and robust solutions
• Produce complex and critical software rapidly and of high quality which adds value to the business
• Work in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborate to optimise our software engineering capability
• Design, produce, test and implement our working code
• Work across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

Oracle EPM Developer, Associate Vice President

AI Engineer

• Designing and engineering software with a customer-centric approach
• Defining, creating and providing oversight and governance of engineering and design solutions
• Working with various feature teams to produce high-quality software rapidly
• Designing and engineering complex software, scripts and tools to enable the delivery of bank platforms, applications and services

AI Principal Engineer, VP

Scrum Master

• Coaching and guiding your team to perform at their highest level
• Removing impediments to progress
• Facilitating meetings and protecting the team from outside influences
• Ensuring the product backlog is in good shape and ready for the next sprint

Scrum Master – AVP

• Support customers over the phone with investment servicing needs
• Assist with complex investment-related queries
• Build trusted relationships with customers
• Maintain accurate customer records
• Resolve queries efficiently

Customer Service, Premier Banking Officer

Financial Planning and Analysis

• provide high quality financial support, guidance, challenge and insight for the executive and senior management
• influencing business decisions
• working with financial control and treasury teams
• supporting senior executives with the financial management
• liaising with finance subject matter experts
• reviewing, challenging, and influencing all investment decisions
• driving changes to the operating model
• providing leadership to a small team

Finance Business Partner

• Deliver a production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
• Support the delivery of application management, application support and the building of environments for systems
• Ensure all deployments into production environments meet the appropriate quality standards
• Collaborate with product development and feature teams to understand the upcoming product
• Identify areas for service improvement by analysing and diagnosing re-occurring platform and service incidents
• Build a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery