NatWest Group

Full-stack Engineer

• Engineer and maintain innovative, customer-centric, high-performance, secure, and robust solutions
• Produce complex and critical software rapidly and with high quality that adds value to the business
• Work in permanent teams with responsibility for the full life cycle, from initial development to maintenance and decommissioning
• Collaborate to optimize software engineering capability
• Design, produce, test, and implement working code
• Work across the life cycle, from requirements analysis and design through coding to testing, deployment, and operations

Software Engineer, AVP

Chief Operating Officer

• contributing to our assurance plans and carrying out various tests that review our audit risks
• exposed to new ways of thinking through the analysis of our MI
• undertaking effective process mapping
• coaching auditors and leveraging our industry leading audit methodology and tools
• Translate business and audit requirements into data analytics use cases and actionable insights
• Perform data-driven analysis using SQL and Python to support audits, control assessments, and business decisions
• Extract, transform, and validate data from multiple sources, ensuring quality, accuracy, and completeness
• Develop and optimise SQL queries to efficiently analyse large datasets and identify trends, anomalies, and risks
• Produce audit reports, create issues, and contribute to risk-based discussions influencing decision-making
• Manage stakeholder engagement, deliver projects within timelines, and share knowledge across audit engagements

Senior Auditor, C&I COO, Data & Insights Analyst, AVP

Chief Technology Officer

• Lead end-to-end management of technology and corporate services
• Deliver technology and AI roadmap
• Own technology, data, and AI risks
• Improve service performance and reduce technical debt
• Strengthen cyber defense and incident response capabilities
• Set direction for data management and drive improvements in data quality, governance, and literacy
• Build partnerships across the bank and oversee key operational services

Head of Technology, Data & Information Integrity

Manager

• Developing and managing investment models and portfolios in accordance with the strategic and tactical asset allocation.
• Ensuring investment models and portfolios are compliant with legal, regulatory and structural restrictions.
• Representing portfolio management in shaping our investment product offering, driving innovation and modernisation.
• Identifying suitable fund and security level changes to investment models and portfolios.
• Ensuring investment models and portfolios remain in line with the portfolio risk budget and performance objectives.
• Acting as a key spokesperson for the team, clearly articulating portfolio positioning, performance and the Coutts house view to internal and external stakeholders.

Senior Multi-Asset Portfolio Manager

DevOps Engineer

• work closely with feature and platform teams to design, build and operate cloud native platforms and delivery pipelines
• mentor and coach teams to higher levels of DevOps maturity
• design, build and operate AWS based platforms with a strong focus on Kubernetes
• assess current DevOps and platform capabilities to identify gaps
• support teams in closing gaps through hands on enablement, reusable patterns and targeted learning
• implement and support GitOps workflows using tools such as Argo CD and GitLab
• build and maintain infrastructure using Infrastructure as Code, primarily Terraform
• support Kubernetes networking, security and observability using tools such as Cilium and the Grafana suite
• enable scalable, efficient and cost aware platforms, including autoscaling approaches such as Karpenter
• contribute to DevOps centre-of-excellence standards, policies, tooling and reference architectures

DevOps Engineer, VP – AWS, Kubernetes, GitOps

• Support the improvement of non-functional and operational characteristics
• Contribute to the reliability, monitoring and operational excellence of cloud-native platforms
• Work closely with senior engineers to support production systems and implement SRE practices
• Participate in the 24/7 support and on-call rotation
• Support the operation of AWS-based Kubernetes platforms (EKS)
• Contribute to monitoring, alerting and observability implementations
• Assist in incident management, troubleshooting and root cause analysis
• Implement infrastructure changes using Terraform and GitOps workflows
• Support CI/CD pipelines and deployment processes
• Help improve system reliability through automation and operational improvements
• Follow SRE practices such as runbooks, documentation and post-incident reviews
• Collaborate with DevOps and engineering teams to improve system performance and stability
• Ensure solutions align with security, compliance and operational standards

Site Reliability Engineer – AWS, Kubernetes

Backend Engineer

• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working software solutions
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

.Net Software Engineer

• working within a feature team to engineer software, scripts and tools
• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working software solutions
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

Java Software Engineer

AI Engineer

• Engineer and maintain innovative, customer-centric, high-performance, secure and robust solutions
• Work within a feature team engineering software, scripts, and tools that are often complex
• Liaise with other engineers, architects, and business analysts across the platform
• Produce complex and critical software rapidly and of high quality which adds value to the business
• Work in permanent teams responsible for the full life cycle from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborate to optimise software engineering capability
• Design, produce, test, and implement working code
• Work across the life cycle from requirements analysis and design through coding to testing, deployment, and operations

AI Engineer, Advanced Capabilities, AVP

Product Manager

• Own the digital journey, driving performance management, service proposition, and customer experience
• Set the vision for digital features for a world-class digital experience
• Take ownership of the digital roadmap and backlog prioritization
• Work with stakeholders and monitor digital customer experience KPIs
• Ensure continuous improvements in financial spend within budgets
• Identify and manage conduct risk to deliver key customer outcomes

Product Owner – SEPA, FX, IP

Vice President

• Supporting the design of automation test strategies
• Evolving more predictive and intelligent testing approaches
• Collaborating with stakeholders and feature teams
• Designing and creating a low maintenance suite of stable, re-usable automated tests
• Applying testing and delivery standards

Quality Automation Specialist – AVP

• Designing, producing, testing, and implementing working software
• Developing knowledge of aspects of the associated platform across business, applications, data, and infrastructure
• Applying Agile methods to the development of software
• Producing complex and critical software rapidly using modern frameworks
• Delivering intentional architecture and designing software with a focus on automation

Full Stack Engineer

Customer Support

• Providing crucial support to customers and colleagues in our contact centres
• Responding to and investigating queries
• Providing support on business processes, policies and procedures
• Managing the full process of moving ISA and GIA cash between NatWest Group brands and external providers
• Ensuring transfers are accurate, timely, and compliant
• Managing digital and non‑digital requests
• Updating client records in Avaloq
• Coordinating payments and communicating with counterparties
• Identifying barriers to performance and coordinating improvements
• Working closely with operational centres, providing coaching and support

Customer Service – Operations Officer

• Investigating queries and supporting business processes
• Responding to customer queries and processing, authorising, and investigating transactions
• Supporting process training and knowledge sharing within the team
• Accurately investigating queries and escalating where needed
• Improving customer service, processes, and procedures

Customer Service and Operations Analyst – Anti-Money Laundering

• Own API-driven products enhancing customer experience in BaaS
• Define and prioritize product backlog with stakeholders
• Translate product roadmap into actionable deliverables
• Deliver user-friendly APIs for key customer journeys
• Drive API-first approach focusing on design and documentation